Code of Conduct: The North Carolina Library Association (NCLA) values everyone’s attendance at our events. We strive to provide a welcoming, safe, and supportive environment where participants may learn, network and share information with colleagues in an atmosphere of mutual respect. To that end, we request that attendees abide by the ALA Statement of Appropriate Conduct at our biennial conference and other association sponsored events. If you experience or witness something that you feel is in violation of this code of conduct, please contact Mike Crumpton at 919-271-6812 or Lorrie Russell at 336-307-0930. If you wish to report something anonymously, please use this form.
At the NC Government & Heritage Library, part of the State Library of North Carolina, a small group of staff is working to foster a culture of innovation and experimentation; we call ourselves Innovation Coaches. Using the Rapid Experiment Loop, a tool designed for use in the business environment, we developed training and protocols for conducting rapid experiments in the library, in an effort to improve services and processes via data-based decision making. Find out how we adapted this tool to work for us; achieved buy-in from staff to design and conduct their own experiments; and created a plan to coach teams through all aspects of the process, from inspiration to innovation.
