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The North Carolina Library Association (NCLA) values everyone’s attendance at our events. We strive to provide a welcoming, safe, and supportive environment where participants may learn, network and share information with colleagues in an atmosphere of mutual respect. To that end, we request that attendees abide by the ALA Statement of Appropriate Conduct at our biennial conference and other association sponsored events. If you experience or witness something that you feel is in violation of this code of conduct, please contact Mike Crumpton at 919-271-6812 or Lorrie Russell at 336-307-0930. If you wish to report something anonymously, please use this form.

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Wednesday, October 16 • 2:30pm - 3:20pm
The Happy Place: Creating Positive Library Spaces Using Emotional Intelligence

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Employee engagement can be challenging. In this fun and interactive workshop, participants will learn how to engage staff in meaningful ways while creating a culture of positivity and respect. Based on real life situations and years of communicating and working with staff, managers from Wake County will explore the key factors they discovered that contribute to a happy work environment. Participants will have an opportunity to share ideas that have worked in their organizations.


Rita Bhattacharyya

Adult Services Manager, Wake County Public Libraries
I have been in libraries for 14 years, starting out in Smithfield, VA and then moving to Wake County Public Libraries in 2006. I began my career and a Youth Services Librarian, which was a position I held for 6 years. I moved onto become a Youth Services Manager in 2012 and an Adult... Read More →

Christy Moore

Youth Services Manager, Wake County Public Libraries
I have been in libraries for 12 years all spent in Children's Services. I am originally from Western NY and have a background in education and theater. My passion is storytime and services to the youngest library users. Along with my friend and fellow librarian, Lauren, I have a podcast... Read More →
avatar for Brandy Hamilton

Brandy Hamilton

Regional Library Manager, Wake County Public Libraries

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Wednesday October 16, 2019 2:30pm - 3:20pm EDT
Winston 1A