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The North Carolina Library Association (NCLA) values everyone’s attendance at our events. We strive to provide a welcoming, safe, and supportive environment where participants may learn, network and share information with colleagues in an atmosphere of mutual respect. To that end, we request that attendees abide by the ALA Statement of Appropriate Conduct at our biennial conference and other association sponsored events. If you experience or witness something that you feel is in violation of this code of conduct, please contact Mike Crumpton at 919-271-6812 or Lorrie Russell at 336-307-0930. If you wish to report something anonymously, please use this form.

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Wednesday, October 16 • 2:30pm - 3:20pm
YALSA's Teen Services Competencies for Library Staff,

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YALSA’s Teen Services Competencies for Library Staff, published in 2017, is the latest resource developed to help library staff, library administrators, and graduate programs guarantee that all teens receive high quality service from their public and school libraries. The competencies include 10 core knowledge areas and a set of dispositions library staff need to be able to work for and with teens successfully. In this session, the competencies will be unpacked, with a focus on providing tools library staff can use to engage in self-reflection and to establish personal learning goals to gain the skills they need to understand and become competent in each core knowledge area. The YALSA Teen Service Competencies for Library Staff open up an opportunity to make a difference in the lives of the teens library staff work with and for. Don’t miss out on this session!

avatar for Sandra Hughes-Hassell

Sandra Hughes-Hassell

Professor, University of North Carolina at Chapel Hill
Sandra Hughes-Hassell, Ph.D., is a professor in the School of Information and Library Science at the University of North Carolina at Chapel Hill. She is also President of the Young Adult Library Services Association (YALSA). In her current research, she focuses on social justice issues... Read More →

Lisa Donaldson

Youth Services Coordinator, Henderson County Public Library

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Wednesday October 16, 2019 2:30pm - 3:20pm EDT
Winston 3C