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Wednesday, October 16 • 3:30pm - 4:20pm
Rethinking Access: Examining Accessibility Barriers in Public and Technical Services

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We tend to think of accessibility in terms of physical disability. This is a huge part of the equation, but there’s so much more--and we sometimes impose barriers to access without realizing it. Even innocent signs like “Ask at the Desk for Help” can prevent patrons from fully accessing the library’s resources and services. In this session, we will look at library accessibility from the perspective of both public services and technical services, with takeaways that can work at any type of library. We’ll explore accessibility issues that you might not have considered, and we’ll recommend affordable fixes that anyone can implement, whether you work on the front lines, behind the scenes, or in administration.


Jessica Zellers

Collection Development Librarian, Western Carolina University

Valerie Pelnar

Circulation Day Supervisor, Western Carolina University

Wednesday October 16, 2019 3:30pm - 4:20pm EDT
Winston 1B