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Thursday, October 17 • 11:00am - 11:50am
What Library Directors Need to Know about YALSA’s Teen Services Competencies for Library Staff

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YALSA’s Teen Services Competencies for Library Staff, published in 2017, is the latest resource developed to help library staff and library administrators guarantee that all teens receive high quality service from their public libraries. The competencies, designed for all library staff regardless of their job title, include 10 core knowledge areas and a set of dispositions library staff need to adopt in order to be able to work for and with teens successfully. In this session, designed for library administrators, the competencies will be unpacked, with a focus on providing tools library directors can use to engage their staff in self-reflection and assist them in establishing personal learning goals designed to enable them to gain the skills they need to understand and become competent in each core knowledge area.

avatar for Sandra Hughes-Hassell

Sandra Hughes-Hassell

Professor, University of North Carolina at Chapel Hill
Sandra Hughes-Hassell, Ph.D., is a professor in the School of Information and Library Science at the University of North Carolina at Chapel Hill. She is also President of the Young Adult Library Services Association (YALSA). In her current research, she focuses on social justice issues... Read More →

Lisa Donaldson

Youth Services Coordinator, Henderson County Public Library

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Thursday October 17, 2019 11:00am - 11:50am EDT
Winston 3B