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Wednesday, October 16 • 3:30pm - 4:20pm
Access Services Trends, Issues, and Engagement

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This panel, comprised of Access Services staff and supervisors , will discuss a few of the new and innovative ways that libraries are using technology to streamline daily workflows. From iPads in the stacks to Gimlet at the service desk, this panel is designed for anyone with an interest in adopting new technology and providing the best customer service experience possible.

avatar for William Gee

William Gee

Head, Circulation & Interlibrary Loan, East Carolina University
William Gee is the Circulation & Interlibrary Loan Librarian at Joyner Library, East Carolina University. He has authored articles and presented on interlibrary loan as it relates to purchase-on-demand, e-books, K-12 schools and special collections, among other topics. His professional... Read More →
avatar for Velappan Velappan

Velappan Velappan

Head of Access Services, Fayetteville State University
Velappan Velappan is working at Charles W. Chesnutt Library at Fayetteville State University as a Reference Librarian and Head of Access Services since September 02, 2008. He holds a B.Tech. in Textile Engineering from P.S.G. College of Technology, Bharathiar University, India. To... Read More →
avatar for Lucas Berrini

Lucas Berrini

Holds and Reserves Manager, East Carolina University
Lucas holds an MLIS from UNCG and a MA in Medieval Literature and Film Studies from ECU. He currently works in circulation at Joyner Library on the campus of ECU. he also teaches composition and literature at Craven Community College. His interests in digital humanities and book history... Read More →

Sponsors & Sections

Wednesday October 16, 2019 3:30pm - 4:20pm EDT
Salem 1A