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Thursday, October 17 • 2:30pm - 3:20pm
Poster #1 -- Understanding ILL: Accessing Materials for Student Law Journal Citation Checking

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The first year I took over managing the NCCU Law Library’s interlibrary loan service for student law review citation checkers, I discovered that students had completely unrealistic expectations regarding how interlibrary loan itself worked. A student put in a request for materials the library did not own at 10pm one evening, then show up the next day at 8am expecting that her materials would be ready for her to use. That began my collaboration with the reference librarians who assisted with library instruction for the law reviews and ended with me being included in those instructional sessions, giving five minute talks about ILL. This poster will discuss the issues seen at the NCCU Law Library surrounding student law review staff members and their understanding of the library’s interlibrary loan service, the solutions already implemented, as well as the next steps we plan to take to ensure these students have the tools they need to complete their law review assignments.

Speakers
JW

Joy Whitfield

Access Services Library Assistant, North Carolina Central University Law Library



Thursday October 17, 2019 2:30pm - 3:20pm EDT
Piedmont 1-3

Attendees (6)