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Code of Conduct: 
The North Carolina Library Association (NCLA) values everyone’s attendance at our events. We strive to provide a welcoming, safe, and supportive environment where participants may learn, network and share information with colleagues in an atmosphere of mutual respect. To that end, we request that attendees abide by the ALA Statement of Appropriate Conduct at our biennial conference and other association sponsored events. If you experience or witness something that you feel is in violation of this code of conduct, please contact Mike Crumpton at 919-271-6812 or Lorrie Russell at 336-307-0930. If you wish to report something anonymously, please use this form.

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Tuesday, October 15
 

7:00am EDT

Nursing Mothers Room
This room remains locked for the privacy of those using it. If you need the key, please ask at the registration desk on the lower level of the Benton Convention Center. 

Tuesday October 15, 2019 7:00am - Friday October 18, 2019 12:00pm EDT
Twin City Boardroom (Upper Level Benton)

9:00am EDT

What Makes This a Good Book? [Pre-Conference; Registration Required]
*Pre-Conference is CONFIRMED* Interested in gaining critical skills for evaluating and discussing youth literature? Join us as we dive into the various characteristics and criteria that make up quality youth literature. Led by librarians who have experience reviewing books and serving on award committees, this workshop will include strategies, tips, and hands-on activities for analyzing illustrations and text for quality, conducting book evaluation discussions, and selecting inclusive and authentic literature. The workshop’s interactive discussion and activities will benefit librarians who serve prek-12 youth, select titles for youth collections, and who are interested in evaluating materials for reviews or award committees.

Speakers
avatar for Jewel Davis

Jewel Davis

Education Librarian, Appalachian State University
avatar for Lakeshia Darden

Lakeshia Darden

Curriculum Materials/Media Librarian, Campbell University
Adjunct Professor, School of EducationCoretta Scott King Book Awards Jury Chair, 2019-2021Wiggins Memorial LibraryCampbell University
avatar for Alan Bailey

Alan Bailey

Professor & Head of Services, Teaching Resources Center, East Carolina University
Over my 35-year career as a librarian, I have served as a public school librarian, a branch manager of a public library, and have worked in community college and university libraries. For more than 25 of those years, I have been responsible for developing collections for young children... Read More →

Sponsors & Sections

Tuesday October 15, 2019 9:00am - 12:00pm EDT
Winston 3C

9:00am EDT

Project Outcome for Academic Libraries: Data for Impact and Improvement [Pre-Conference; Registration Required]
*Pre-Conference is CONFIRMED* In this interactive workshop, attendees will learn how to use the Project Outcome for Academic Libraries surveys and resources. Project Outcome is a free toolkit that helps libraries measure four key learning outcomes – knowledge, confidence, application, and awareness – across seven library program and service areas. The survey topics cover: Instruction, Events/Programs, Research, Teaching Support, Digital & Special Collections, Space, and Library Technology. Project Outcome provides academic libraries of any size the means to easily measure outcomes in those areas and to use that data as the basis for continuous improvements and advocacy. Prior to the workshop we recommend that participants register for Project Outcome, review basic materials in the toolkit, and consider a goal for outcome measurement at their library. Attendees may wish to bring a laptop or tablet to use during the session.

Speakers

Tuesday October 15, 2019 9:00am - 12:00pm EDT
Salem 3A

9:00am EDT

Workflows and Tips for Conducting Successful Community Scanning Days [Pre-Conference; Registration Required]
*Pre-Conference is CONFIRMED* Many libraries are interested in conducting Community Scanning Days – events where members of the community bring in materials to be scanned for personal use and even for the library to preserve and use. These events can connect you with new audiences and share community memories. They can also be a lot more challenging than just plugging in a scanner and asking people to stop by! This workshop will share recommendations for workflows and equipment, tips for how to set yourself up for success, and suggestions for storing scans and making them accessible to your patrons afterward.

Moderators
SC

Sarah Carrier

Wilson Special Collections Library, UNC-Chapel Hill

Speakers
avatar for Lisa Gregory

Lisa Gregory

Program Coordinator, North Carolina Digital Heritage Center
avatar for David Gwynn

David Gwynn

Digitization Coordinator, UNC Greensboro
Digitization, local history, urban history, retail history, shawarma.

Sponsors & Sections

Tuesday October 15, 2019 9:00am - 12:00pm EDT
Salem 1B

9:00am EDT

NCICU Library Collaborative Membership and Group Meeting [SEE DESCRIPTION FOR IMPORTANT UPDATE]
NCICU Library Collaborative meetings, originally scheduled as an NCLA pre-conference, are moving to the Z. Smith Reynolds Library at Wake Forest University. Date (October 15) and time (9:00 am to 4:30pm) are unchanged. If you have already registered through the NCLA conference, you are still registered for this event. If you have not yet registered, but plan to attend, please send an email to Kathy Winslow (winslows@embarqmail.com) rather than registering through NCLA. There is no charge for attending some or all of the collaborative meetings. Further information about location and parking will be provided to everyone who registered through NCLA or contacted Kathy directly. Our thanks to Wake Forest for hosting this event.

Speakers
LD

Laura Davidson

Dean of Library Information Services, Meredith College
NCICU Library CollaborativeNC LIVE


Tuesday October 15, 2019 9:00am - 4:30pm EDT
ZSR Library, Wake Forest University

9:00am EDT

Present Like a Pro [Pre-Conference; Registration Required]
Are you stressed at the thought of speaking in front of groups? Would you like to improve your presentation style and learn tricks to develop a more dynamic presence? This workshop will give you the tools you need to sharpen your public speaking, presentation, and facilitation skills. Attendees will learn more about how to:

  • navigate current presentation technology trends
  • connect with your audience & increase engagement
  • design a poster, both professionally and creatively
  • craft an elevator speech that resonates and motivates
  • define a presentation topic & create learning outcomes
  • improve your body language and confidence & reduce presentation anxiety
  • roll with unexpected issues & recover quickly when things go wrong
  • create a mindful presentation that’s tailored to your message
  • effectively facilitate group conversations for maximum productivity

Speakers
AH

Amy Harris Houk

Department Head, Research, Outreach, and Instruction, UNC Greensboro
avatar for Lauren Clossey

Lauren Clossey

Continuing Education Consultant, State Library of NC
avatar for Jennifer Hanft

Jennifer Hanft

Head, Content & Information Delivery, State Library of North Carolina
Library interests include: management & staff development, training & facilitation, reference & instruction, marketing & outreach.
avatar for Kathryn Webb

Kathryn Webb

Head, Research and Instructional Services, Joyner Library, East Carolina University

Sponsors & Sections


Tuesday October 15, 2019 9:00am - 4:30pm EDT
Salem 1C

1:30pm EDT

The Renewal Workshop: Recovering from Low Morale in American Libraries [Pre-Conference; Registration Required]
*Due to the sensitive nature of this topic, the facilitator has requested that registration for this pre-conference is limited to 12 participants.* Kendrick’s 2017 study of low morale in academic librarians (The Low Morale Experience of Academic Librarians: A Phenomenological Study), reveals the social, environmental, and systemic impact factors of this phenomenon. Implications for ethics, collegiality, professionalism, continuing education, and career mobility are also linked in this groundbreaking qualitative study. Simultaneously, literature on workplace incivility, toxicity, burnout, and bullying reflect a critical need for dialogue about, reflection on, and recovery from low morale outcomes suffered in library workplace environments. Through pre-event activities and on-site prompts, the Renewal Workshop offers attendees intensive opportunities for analysis, critique, and reflection on their low-morale experience(s).

Moderators
avatar for Jewel Davis

Jewel Davis

Education Librarian, Appalachian State University

Speakers
avatar for Kaetrena Davis Kendrick

Kaetrena Davis Kendrick

Associate Librarian, University of South Carolina Lancaster
My research centers concerns of ethics, professionalism, racial/ethnic diversity in the LIS field, and rural academic librarianship. I've authored two annotated bibliographies (Global Evolution and The Kaleidoscopic Concern) and a book on rural academic librarianship. My mission... Read More →

Sponsors & Sections

Tuesday October 15, 2019 1:30pm - 4:30pm EDT
Winston 3C

1:30pm EDT

Show Me the Money! Grant Writing Made Easy [Pre-Conference; Registration Required]
*Pre-Conference is CONFIRMED* Today libraries rely heavily on grant funding, but not everyone has the skills or experience to write a successful grant application. In this interactive session, you will learn the basics of grant writing and management, as well as tips and tricks for making your application stand out above the rest. Whether you are a seasoned grant writer or a newbie, this session will provide insights into the grant process to boost your confidence and help you write a stellar grant application. Special guidance regarding LSTA grant writing and management will also be presented during this session.

Speakers
avatar for Catherine Prince

Catherine Prince

Federal Programs Consultant, State Library of North Carolina
avatar for Lauren Clossey

Lauren Clossey

Continuing Education Consultant, State Library of NC
avatar for Amanda Johnson

Amanda Johnson

Data Analysis and Communications Consultant, State Library of North Carolina
avatar for Jackie Haske

Jackie Haske

Grants Assistant, State Library of North Carolina

Sponsors & Sections

Tuesday October 15, 2019 1:30pm - 4:30pm EDT
Salem 3C

1:30pm EDT

Building the Toolbox: Creating a Successful Pathway for Finding African American Ancestors in North Carolina and Beyond [Pre-Conference; Registration Required]
*Pre-Conference is CONFIRMED* Library spaces are conducive places to tell the stories of the communities which they serve, however there is a risk of African Americans being marginalized in varying degrees. Although generally not intentional or malicious, the end result is a library devoid of many of the important resources needed to successfully research African American Ancestors in North Carolina and beyond. Guiding librarians to both online and offline resources is one part of a two-pronged approach in this workshop which will provide a number of foundational reference materials on location as well as recommendations for further resources for collection development. A discussion of strategies and sharing of tips will constitute the second pillar of the workshop, with the goal of sharing many of the nuances associated with African American research. The workshop facilitators will bring a combined 45+ years of research experience and/or familiarity with the subject matter.

Speakers
JD

Jennifer Daugherty

East Carolina University
avatar for Tim Pinnick

Tim Pinnick

History and Genealogy Spotlight
The business specializes in identifying books that assist those conducting African American genealogical research. It helps librarians assess their collections and makes recommendations. I also do presentations/lectures and have a special African American Book Talk & Fair event geared... Read More →



Tuesday October 15, 2019 1:30pm - 4:30pm EDT
Winston 3A

1:30pm EDT

Libraries: Spaces For Everyone - Web Accessibility Basics and Beyond [Pre-Conference; Registration Required]
*Pre-Conference is CONFIRMED* This will be an interactive workshop that allows attendees to learn about digital accessibility guidelines, laws, and practices and gain hands-on experience putting these into practice with their own platforms. We will also work to build empathy and better understanding of how our work can impact our users with accessibility needs and concerns. We will walk through the Web Content Accessibility Guidelines (WCAG 2.1), review how to use various tools and methods to audit a website, and provide time to work with colleagues or other workshop attendees on your websites and online tools. In addition, we will look at how accessibility can affect subscribed electronic resources, focusing on steps you can take to be aware of accessibility before you purchase a resource and methods you can employ to work with vendors after a resource is purchased.

Speakers
avatar for Kate Hill

Kate Hill

Library Services Engineer, EBSCO
avatar for Amanda Glenn-Bradley

Amanda Glenn-Bradley

User Engagement Librarian & CrAFT Studio Coordinator, UNC Asheville
I am the resident extroverted librarian who will nerd out about outreach, maker culture, history, and anything pop culture with you!
avatar for Nora Burmeister

Nora Burmeister

Online Learning and Electronic Services Librarian, Central Carolina Community College

Sponsors & Sections

Tuesday October 15, 2019 1:30pm - 4:30pm EDT
Salem 1B
 
Wednesday, October 16
 

8:00am EDT

Zen Den: Guided Meditation sponsored by EBSCO
Not a yogi? That’s ok! This yoga is for EVERYONE.

Speakers
avatar for Jenneffer Sixkiller

Jenneffer Sixkiller

Librarian, Mooresville Public Library
I am an RPCV who lived in the Kalahari desert for nearly two years. I love to cook, garden, recycle, read, and drink craft IPAs. I teach free meditation classes for the public and my staff. I practice yoga, bicycling, walking, playing with my two boisterous children, when I'm not... Read More →

Sponsors & Sections
avatar for EBSCO Information Services

EBSCO Information Services

EBSCO Information Services
Databases, e-journals, digital magazines, e-books, audiobooks


Wednesday October 16, 2019 8:00am - 8:20am EDT
Conference 2 (Benton)

8:00am EDT

NMRT Coffee + Networking Event
Join NMRT at the Forsyth County Central Library for coffee, conversation, and preparation for conference! Note: Coffee will be available until it runs out. 

Moderators
avatar for Amanda Glenn-Bradley

Amanda Glenn-Bradley

User Engagement Librarian & CrAFT Studio Coordinator, UNC Asheville
I am the resident extroverted librarian who will nerd out about outreach, maker culture, history, and anything pop culture with you!

Sponsors & Sections

Wednesday October 16, 2019 8:00am - 8:50am EDT
Forsyth County Central Library

8:30am EDT

Zen Den: Guided Chair Yoga sponsored by EBSCO
Not a yogi? That’s ok! This yoga is for EVERYONE.

Speakers
avatar for Jenneffer Sixkiller

Jenneffer Sixkiller

Librarian, Mooresville Public Library
I am an RPCV who lived in the Kalahari desert for nearly two years. I love to cook, garden, recycle, read, and drink craft IPAs. I teach free meditation classes for the public and my staff. I practice yoga, bicycling, walking, playing with my two boisterous children, when I'm not... Read More →

Sponsors & Sections
avatar for EBSCO Information Services

EBSCO Information Services

EBSCO Information Services
Databases, e-journals, digital magazines, e-books, audiobooks


Wednesday October 16, 2019 8:30am - 8:50am EDT
Conference 2 (Benton)

9:00am EDT

Building Vital Connections: The Iredell Public and School Library StudentAccess Program
The Iredell Public Library StudentAccess Program exemplifies the notion that libraries are spaces where innovative and exciting connections and collaborations are happening every day. This program represents a new and vibrant shared space between the Iredell County public library system and school libraries. In over two years, StudentAccess has led to the circulation of over 35,000 public library books to K-12 students. This number does not include transactions with digital resources such as databases, Overdrive, NC Kids Digital Library, etc.

The program is centered on four main tenets: 1) All Iredell-Statesville Schools students have automatic access to the public library resources through their student IDs; 2) A courier service delivers and picks up books at the school libraries; 3) Schools are assigned to a public library staff member for support; and, 4) There are no overdue fines.

Our presentation will describe the program, discuss lessons learned, and provide resources on how to establish such a partnership between public and school libraries.

Moderators
avatar for Anthony Chow

Anthony Chow

Associate Professor, UNCG

Speakers
JM

Julianne Moore

Library Director, Iredell County Public Library
MP

Morgan Pruitt

MLIS Candidate, UNCG
AT

Amanda Thompson

MLIS Candidate, UNC Greensboro, Library and Information Studies
DH

Dawn Hall

MLIS Candidate, UNC Greensboro, Library and Information Studies
CB

Chris Baker

MLIS Candidate, UNC Greensboro, Library and Information Studies
KH

Kathy Hurley

MLIS Candidate, UNC Greensboro, Library and Information Studies


Wednesday October 16, 2019 9:00am - 9:50am EDT
Winston 3B

9:00am EDT

Onboarding for Maximum Employee Effectiveness
Employee effectiveness increases retention and overall team success. Learning how to harness the enthusiasm of the new hire and good will of the rest of the team will be the focus of this presentation. Ideas will be shared on how to engage the new employee quickly and plan for coaching and training during those first few days of employment. How they start will determine whether they finish.

Speakers
avatar for Crystal D. Holland

Crystal D. Holland

Library Supervisor, Forsyth County Public Library

Sponsors & Sections


Wednesday October 16, 2019 9:00am - 9:50am EDT
Salem 3A

9:00am EDT

REL@GHL: Making Space to Innovate Using the Rapid Experiment Loop
At the NC Government & Heritage Library, part of the State Library of North Carolina, a small group of staff is working to foster a culture of innovation and experimentation; we call ourselves Innovation Coaches. Using the Rapid Experiment Loop, a tool designed for use in the business environment, we developed training and protocols for conducting rapid experiments in the library, in an effort to improve services and processes via data-based decision making. Find out how we adapted this tool to work for us; achieved buy-in from staff to design and conduct their own experiments; and created a plan to coach teams through all aspects of the process, from inspiration to innovation.

Speakers
avatar for Jennifer Hanft

Jennifer Hanft

Head, Content & Information Delivery, State Library of North Carolina
Library interests include: management & staff development, training & facilitation, reference & instruction, marketing & outreach.
avatar for Michelle Underhill

Michelle Underhill

Executive Director, Phoenix Landing Foundation
Librarian and library manager for 20 years, but now manage a non-profit.

Sponsors & Sections


Wednesday October 16, 2019 9:00am - 9:50am EDT
Winston 1B

9:00am EDT

Don't Judge a Book By Its Cover: Libraries' Expanding Role as Catalysts of Community Change
High Point Public Library knitted together a diverse coalition of resources and stakeholders to combat food insecurity, improve walkability, support local farmers and craftspersons, and create a vibrant gathering space through the use of local foods and creative placemaking. Learn how High Point has been able to leverage local, state, federal, and non-profit partners to strengthen a sense of community while addressing issues of public health.

Moderators
MS

Mary Sizemore

Library Director, High Point Public Library

Speakers
MT

Mark Taylor

Librarian I and manager of library Teaching Garden
avatar for Chip Gurkin

Chip Gurkin

Program Manager, US Environmental Protection Agency
I run EPA's Building Blocks for Sustainable Communities program, which works with communities across the country to create strategies to grow and develop in ways that are more environmentally friendly and conducive to public health. I’m a proud alum of UNC-CH, ECU, and George Mason... Read More →


Wednesday October 16, 2019 9:00am - 9:50am EDT
Winston 3C

9:00am EDT

The Spaces Between: critical partnerships between an academic Library and Cultural Center to foster diversity, equity, and inclusion
Strengthening diversity, equity, and inclusiveness is a core value at Elon University and is seen as important work for all departments across campus. Most college campuses have both a library and a cultural center, but are they making the most of possibilities for collaboration? Panelists from the Center for Race, Ethnicity, and Diversity Education (CREDE) and Belk Library at Elon University will share multiple points of connection and collaboration that support diversity, equity and inclusion work on their campus. A shared commitment to building and fostering relationships, maintaining open communication, and a willingness to take risks to create meaningful change on their campus has resulted in multiple and diverse collaborative efforts. Through this model the Library and CREDE have partnered in numerous ways including genealogy and zine workshops, pop-up exhibits, and a library needs assessment with students of under-represented identities. This work, in addition to other campus initiatives such as Elon’s Committee on History and Memory and participation in Universities Studying Slavery, is providing opportunities for us to better serve our students and enhance our campus climate. This panel will offer lessons learned about communication, opportunities, and strategies to help library staff build successful partnerships with their cultural center colleagues.

Speakers
avatar for Patrick Rudd

Patrick Rudd

Coordinator of Library Instruction and Outreach Services, Elon University
avatar for Jennifer Smith

Jennifer Smith

Metadata Specialist, Elon University Belk Library
avatar for Libby Coyner

Libby Coyner

Archivist and Assistant Librarian, Elon University
Archivist, zine librarian, critical archives practitioner. she/her
BB

Brandon Bell

Assistant Director of The Center for Race, Ethnicity, and Diversity Education, Elon University
TJ

Tyrone Jean

Assistant Dean of Students and Director of the Center for Race, Ethnicity, and Diversity, Elon University



Wednesday October 16, 2019 9:00am - 9:50am EDT
Salem 3B

9:00am EDT

Community Connections: Building Community Through Interactive Learning Experiences
We often hear that libraries are the heart of their community and are a trusted organization that can bring diverse people together to learn and grow. But how does this happen and what are examples of ways libraries are doing this every day? The State Library of North Carolina invites you to hear Community Connections grant recipients from public and academic libraries as they discuss how they created programs that celebrated their cultural heritage and brought together community members of all ages and backgrounds to participate in interactive library programming. Panelists: Laurie Johnston (Burke County Public Libraries), Maegan Wilson (Wayne County Public Libraries), Callie Coward (University of North Carolina - Greensboro), Brian Clossey (Wake Technical Community College).

Moderators
avatar for Amanda Johnson

Amanda Johnson

Data Analysis and Communications Consultant, State Library of North Carolina

Speakers
avatar for Lauren Clossey

Lauren Clossey

Continuing Education Consultant, State Library of NC
avatar for Laurie Johnston

Laurie Johnston

Curator, NC Room, Burke County Public Library
I work with the local history and genealogy collection at the Burke County Public Library. I also manage our historic digital photograph collection known as "Picture Burke."
avatar for Callie Coward

Callie Coward

Special Collections and Digital Projects Library Technician, UNC Greensboro


Wednesday October 16, 2019 9:00am - 9:50am EDT
Winston 3A

9:00am EDT

Diversity Delineated, Inclusion Integrated
The Diversity and Inclusion Committee helps library employees address diversity, equity, and inclusion (DEI) issues in academic libraries, from workforce diversity to employee inclusivity. Following an anonymous climate survey identifying some feelings of marginalization and exclusion, the committee launched initiatives to increase conversations around DEI. From conversations on cultural difference, to a book discussion, to lunchtime “TV and Talk” sessions, such opportunities create spaces for dialogue and sharing. By providing rules of engagement at the beginning of sessions to create a safe space for open dialogue, difficult and honest conversations are fostered more readily. Recognizing that DEI work must build bridges to accept and appreciate differences in uplifting ways, the committee sponsors biannual potlucks with themes of inclusivity to highlight aspects of our library’s diversity, and provide spaces to gather for fellowship. To help address the lack of diversity in academic librarianship, the committee launched a summer Diversity Fellowship program in 2018 for current or recently graduated MLIS students. In all of these initiatives, we mark successes, but also stumbles and difficult lessons learned. During our presentation, we will discuss the process of creating a DEI program, share our successes and setbacks, and facilitate conversation about opportunities for other institutions.

Moderators
avatar for Christian Burris

Christian Burris

Serials Acquisitions Coordinator, Z. Smith Reynolds Library, Wake Forest University
Christian J. Burris, MLISSerials Acquisitions CoordinatorZ. Smith Reynolds Library, Wake Forest University

Speakers
avatar for Molly Keener

Molly Keener

Director of Digital Initiatives & ScholComm, Wake Forest University
Molly Keener is Director of Digital Initiatives & Scholarly Communication at the Z. Smith Reynolds Library at Wake Forest University. Her department supports broad engagement among faculty and students in digital scholarship. Keener consults on copyright and author rights management... Read More →
avatar for Monesha Staton-Fluker

Monesha Staton-Fluker

Resources Services Associate, Z. Smith Reynolds Library, Wake Forest University

Sponsors & Sections


Wednesday October 16, 2019 9:00am - 9:50am EDT
Winston 1A

9:00am EDT

Engaging and Assisting Community Members in the Pursuit of African American Heritage
Libraries can become spaces that flourish by fostering goodwill and creating a sense of belonging among communities of color. Establishing public programs in which public librarians invite in academic librarians, community historians, community elders, or others to discuss and share expertise will generate foot traffic and increase usage of library resources.

Local history dovetails with the exploration of family history/genealogy; a widely popular topic. Regardless of the resources in-house, libraries have the ability to tap into a wide range of networks and adequately pursue the many of the records needed for genealogical and historical research.

A key network for public libraries to become familiar with are university libraries and their vast holdings of materials related to the African American experience. They are underutilized by even the most skilled researchers, but their databases and rich collections of books and microfilm make them an indispensable partner. One other topic that will be germane to the conversation is use of oral history as a platform to reach into this ethnic community. A vehicle such as StoryCorps @ Your Library is an exciting program for librarians to explore.

Libraries large and small can, and need to, find ways to attract their underserved populations.

Moderators
avatar for Tim Pinnick

Tim Pinnick

History and Genealogy Spotlight
The business specializes in identifying books that assist those conducting African American genealogical research. It helps librarians assess their collections and makes recommendations. I also do presentations/lectures and have a special African American Book Talk & Fair event geared... Read More →

Speakers
avatar for Noah Lenstra

Noah Lenstra

Associate Professor, Library and Information Studies (LIS) Department, University of North Carolina-Greensboro



Wednesday October 16, 2019 9:00am - 9:50am EDT
Salem 1B

9:00am EDT

Libraries: Space To Activate History Firsthand
Makerspaces are places to explore, create, and learn using a variety of materials and technologies. At UNC Greensboro Libraries Special Collections & University Archives (SCUA), we have created a makerspace offering patrons the opportunity to experience a 19th century technology - a circa 1860s iron hand press. Spring Garden Press, the imprint of our elegant 19th century iron hand press, has been revitalized for outreach to the UNCG community as well as to our local school district in Guilford County. The library’s Innovation and Program Enrichment (IPE) Grant provided funding to reinvigorate Spring Garden Press for recurring programming through staff training and the purchase of needed materials and equipment. These workshops provide the opportunity to promote unique holdings within SCUA, to integrate letterpress printing into various UNCG departments' curricula, and to educate patrons about printing history while providing demonstrations. This interactive, hands-on environment has become a wonderful outreach journey, working with our library supporters and our digital-native students to experience traditional letterpress printing, and opening up new possibilities for the exploration of their own ideas. Rather than an artifact gathering dust, we have now activated this artifact for outreach to our community both on campus and beyond.

Moderators
avatar for Suzanne Sawyer

Suzanne Sawyer

Preservation Technician, UNC Greensboro Libraries
Suzanne Sawyer joined the staff of UNCG’s University Libraries as a Preservation Technician in 2017. Sawyer has five years of experience in book and paper conservation, including as a Conservation Technician at Emory University Libraries and Etherington Conservation Services. Sawyer... Read More →

Speakers
AS

Audrey Sage

Preservation Services Manager, UNC Greensboro Libraries


Wednesday October 16, 2019 9:00am - 9:50am EDT
Salem 1A

9:00am EDT

Bridging the Divide: Promoting Critical Thinking in a Polarized Age
Students constantly navigate an endless sea of information, whether they’re reading online content to incorporate into their assignments or scanning the posts and tweets in their social networks. Librarians have a vital role to play in helping prepare students to critically evaluate what they encounter online so that they can be competent researchers as well as informed citizens. In this session, librarians will discuss their participation in the Digital Polarization Initiative, a project that engages university libraries in promoting easy to use strategies for effectively fact-checking online information. As part of their participation in this initiative, librarians developed a range of assignments, activities, and online learning tools to incorporate these fact-checking strategies into library instruction and encourage students to consciously evaluate the information they encounter online. Participants in this session will learn why strategies from the Digital Polarization Initiative are effective in helping students critically evaluate information, how librarians developed instructional tools to promote these strategies, and what they can do to help students navigate the often uncharted waters of online information.

Moderators
avatar for Catherine Tingelstad

Catherine Tingelstad

Instruction & Curriculum Engagement Coordinator, UNC Charlotte

Speakers
avatar for Marc Bess

Marc Bess

First-Year and Online Learning Librarian, University of North Carolina at Charlotte
I am an instruction librarian and instructional designer at J. Murrey Atkins Library at the University of North Carolina at Charlotte.



Wednesday October 16, 2019 9:00am - 9:50am EDT
Salem 3C

9:00am EDT

Creating Engagement Online: Best Practices for Creating and Hosting H5P Content
Increasing numbers of libraries are offering online learning objects to support multiple learning modalities. As libraries expand their role in providing open teaching and learning content, it has become a priority to offer a variety of content types that support a diverse student body. As a complement to tutorial videos, other types of learning content such as interactive modules are being created. One barrier to creating this type of content is access to advanced software such as Adobe Captivate. H5P is one solution to this barrier. H5P is a open-source HTML5-based software that can be used to create a variety of learning objects including interactive presentations, interactive videos, and flash cards. This panel will share how H5P can be used to support Universal Design for Learning by providing alternative methods of active learning. H5P can be hosted on Moodle, WordPress, and Drupal. The panel will also share their experiences working with campus IT to host H5P content as H5P moves away from providing content authoring and embedding on H5P.org. In addition, the panel will share how a variety of H5P content types can be used to support different teaching and learning environments.

Presentation Link: https://tinyurl.com/ncla2019h5p

Moderators
avatar for Mollie Peuler

Mollie Peuler

E-Learning Librarian, Appalachian State University

Speakers
avatar for Sam Harlow

Sam Harlow

Online Learning Librarian and Assistant Professor, UNC Greensboro Libraries
avatar for Nora Burmeister

Nora Burmeister

Online Learning and Electronic Services Librarian, Central Carolina Community College

Sponsors & Sections

Wednesday October 16, 2019 9:00am - 9:50am EDT
Winston 1C

9:00am EDT

Libraries are a Space to Create: Marketing 3D Printing in Small College Library
This informal group discussion will talk about marketing 3D printing and other makerspace services in a college library setting, including creating the presence on your library's website, advertising the services to students or your user community, working with faculty to try to incorporate 3D print projects into the curriculum, and exploring various promotional techniques designed to raise your makerspace profile (contests, giveaways, social media). This discussion will serve not only as a forum for successful strategies, but will also be an opportunity to talk about what happens if the makerspace/3D printing services have less use than expected usage and evaluate possible solutions. This discussion is primarily designed for those libraries currently offering 3D printing and related services, but could be of interest to those libraries looking to start a makerspace.

Speakers
CL

Chip Larkin

Instruction & Assessment Librarian, North Carolina Wesleyan College



Wednesday October 16, 2019 9:00am - 9:50am EDT
Salem 1C

9:00am EDT

Re-Charge Space (sponsored by TNT and NMRT)
Are you looking for a quiet space to catch up on emails, re-connect with former co-workers and library school friends? Then the NCLA Re-Charge Space is for you! This space will be open to you for the majority of the conference and will be setup for informal conversations and time to “get away” from the conference hubbub. There will be plenty of round tables and chairs, extra outlets, and two charging towers to help you stay connected with the world outside the conference. Tech & Trends will be holding an information session and NMRT will setup a Career Center for resume review and interview help in the Re-Charge Space. This space is being sponsored by TNT and NMRT.

Sponsors & Sections

Wednesday October 16, 2019 9:00am - Friday October 18, 2019 11:30am EDT
Winston 2

10:00am EDT

Welcome and Opening Keynote: Melanie Huggins, "Library as Studio"

Speakers
avatar for Melanie Huggins

Melanie Huggins

Executive Director, Richland Library
Guided by the “Library as Studio” approach, Melanie’s team is currently leading renovations and expansions funded by a successful 2013 bond referendum. The twelve renovations and new building projects include a joint-use, project based learning high school paired with a 30,000 SF library branch and the renovation... Read More →


Wednesday October 16, 2019 10:00am - 11:20am EDT
Piedmont 4

11:00am EDT

Therapy Dogs
Take a moment to relax with Triad Therapy Dogs - Keats, Murphy, and Willie!
We are a group of friendly dogs (and their people) committed to visiting folks of all ages for the purpose of bringing joy and sunshine into their lives.
Our certified teams are involved in reading programs at the public library and in several schools throughout the Triad region. We have a high school counselor who brings her therapy dog to work as an added support for the students as well as the staff. We have licensed counselors working with clients of all ages who benefit... by having a canine friend during a session. We visit college campuses to help the students unwind and de-stress during exams and finals. We participate in conferences and special events and we reach out to the community and share our beloved canine partners! Our nursing home visits provide a lot of joy to our elderly and to the staff. We have done some home visits to those who are lonely and in need. Lastly, we stand by to offer our assistance in the event of a disaster or acts of violence. We are eager to have more teams who qualify and are passionate about serving their community with their best friends!!!
Please see our website at therapydogs.com for more information, testing requirements and general information. Please feel free to reach out should you like to join us!!!!








Wednesday October 16, 2019 11:00am - 12:00pm EDT
Conference 1 (Benton)

11:30am EDT

Zen Den: Guided Meditation sponsored by EBSCO
Take a reflective break for grounding and centering with seated guided meditation. No experience needed.

Speakers
avatar for Jenneffer Sixkiller

Jenneffer Sixkiller

Librarian, Mooresville Public Library
I am an RPCV who lived in the Kalahari desert for nearly two years. I love to cook, garden, recycle, read, and drink craft IPAs. I teach free meditation classes for the public and my staff. I practice yoga, bicycling, walking, playing with my two boisterous children, when I'm not... Read More →

Sponsors & Sections
avatar for EBSCO Information Services

EBSCO Information Services

EBSCO Information Services
Databases, e-journals, digital magazines, e-books, audiobooks


Wednesday October 16, 2019 11:30am - 11:50am EDT
Conference 2 (Benton)

11:30am EDT

Exhibits Ribbon Cutting/Lunch Break
Join us for the official opening of the exhibit hall!

Moderators
avatar for Catherine Tingelstad

Catherine Tingelstad

Instruction & Curriculum Engagement Coordinator, UNC Charlotte

Wednesday October 16, 2019 11:30am - 1:20pm EDT
Piedmont 1-3

11:30am EDT

NCLA Website Help
Have a question about the new website? Come visit the NCLA Web & Technologies Team in the exhibit hall, booth 306. We're here to help!

Wednesday 11:30am-2:30pm
Thursday 9:00am-11:00am, 1:30pm-3:30pm
Friday 8:00am-11:30am

Exhibitors
NW

NCLA Web & Technologies Committee

Explore the new NCLA website!


Wednesday October 16, 2019 11:30am - 2:30pm EDT
Piedmont 1-3

12:00pm EDT

LAMS Luncheon featuring Larry Weaver
Professional comedian and business leader Larry Weaver uses clean humor, funny anecdotes, and emotionally charged stories to illustrate the importance of creativity, attitude, and motivation.
These topics are crucial to success in any venture, whether your focus is leadership, teamwork, customer service, sales, change, or just reducing stress.
  • Creativity: understand the issues, brainstorm effectively, and overcome obstacles.
  • Attitude: tune out distractions, embrace change, and reduce stress.
  • Motivation: find energy, practice excellence, and achieve your goals.
The presentation combines stand-up comedy with content – seamlessly intertwined. You will laugh, learn, and leave feeling refreshed.

Moderators
avatar for Elizabeth Novicki

Elizabeth Novicki

Director of Libraries, Salem Academy and College
I am a somewhat new director - only in my fourth year. I am interested in learning more about collection development and electronic resource management.

Speakers
Sponsors & Sections

Wednesday October 16, 2019 12:00pm - 1:20pm EDT
Gaines Ballroom 2 [Embassy]

1:30pm EDT

Poster Session #1
Moderators
avatar for Teresa LePors

Teresa LePors

Coordinator of Library Research and Scholarly Services, Elon University

Wednesday October 16, 2019 1:30pm - 2:20pm EDT
Piedmont 1-3

1:30pm EDT

Poster #13 -- Enhanced Storytime
Enhanced Storytime is a program offered to parents and caregivers to help prepare their child for school. It is based on the 5 elements of Every Child Ready to Read and is a 6 week long program. During the storytime Children's Librarians present a storytime while making side comments to caregivers as to why we practice these different skills and how to implement them in every day tasks.


Wednesday October 16, 2019 1:30pm - 2:20pm EDT
Piedmont 1-3

1:30pm EDT

Poster #7 -- SuperCharging' Outreach with  'Alphabet Ready' Story Times
This poster session highlights the activities of 2+ years of the IMLS/LSTA grant funded Alphabet Ready Project. After creating successful story time programming that incorporated many aspects of SuperCharged story times, we began to wonder how more children could enjoy this literacy rich experience. With grant funding, we were able to take these library story times into EVERY PreK and Kindergarten classroom in two mountain counties, weekly, for 28 weeks.

Through this project, we have been able to support children, parents, and teachers and we now have "a place at the table" in the educational community.

Through these story times we have highlighted to the children the differences between a school Media Center and a Public Library. And both teachers and parents have become more aware of what the public library has to offer in regard to materials and programming.

When we brought these children to visit the public library on a field trip, nearly half of the children indicated that they had never been to the public library before!

(Additionally, we trained volunteers to take Alphabet Ready Story Times into day care centers. This program took place concurrently with our school outreach program.)

Speakers

Wednesday October 16, 2019 1:30pm - 2:20pm EDT
Piedmont 1-3

1:30pm EDT

Poster #19 -- Libraries: (Digital) Spaces for Users and History
This poster addresses the challenges facing Collections with born-digital materials that are numerous and seemingly never-ending. From financial support to technical ability and support, born-digital materials, specifically oral histories in this poster, already come with built-in roadblocks and obstacles. What do they offer an institution that would make the work worth it? Oral histories in legacy formats and digital formats offer a link to history and allow users to participate in a first-person narrative; placing that narrative online allows an individual to access and use materials that might not otherwise be available. Increased use and accessibility, higher discoverability, and potential for external funding from users and donors are all reasons to provide an engaging and visually appealing interface for a (traditionally) single-sense object.

Speakers
AG

Ashelee Gerald Hill

Processing Archivist, Wake Forest University
Ashelee received her BA from Howard University and an MLIS with a focus on archives from UNC-Greensboro. She served as a 2018 Summer Fellow at Wake Forest University focusing on digital record workflows.


Wednesday October 16, 2019 1:30pm - 2:20pm EDT
Piedmont 1-3

1:30pm EDT

Poster #22 -- I Did a Diversity Audit and Why You Should, Too
Ensuring our libraries have a diverse collection of books allows patrons to encounter books as windows, mirrors, and sliding glass doors, as Rudine Sims Bishop described. It may be difficult, however, for many of us to be certain of the actual representation in our collection. Does the collection accurately represent the community, and should it? Does it offer ample opportunity for patrons to learn about other cultures? Are people and topics represented authentically? Are the authors telling their own stories or trying to tell someone else’s? I embarked on a diversity audit of the picture book collection to answer these questions as well as others, and I was shocked at what I learned about the collection and myself. This poster will explain why I began this project, the process I used, what I discovered, and how I am using that information to improve my collection.

Speakers

Wednesday October 16, 2019 1:30pm - 2:20pm EDT
Piedmont 1-3

1:30pm EDT

Poster #24 -- In the Name of Access: Enhancing Discoverability of ETDs Using Authorized Name Headings of Faculty Advisors
Responding to requests from graduate students and librarians, we embarked on a project to incorporate faculty advisors into the descriptive cataloging and metadata for theses and dissertations collection, while also providing an MLS student the opportunity to gain experience editing the records and verifying names in the Library of Congress Name Authority File (LCNAF). The project began with electronic theses and dissertations (ETDs) completed since 2010 since they are available digitally and are more frequently requested by graduate students who want to see ETDs supervised by their current faculty members. Our process involved the intern verifying the name of each advisor listed on the title page, looking the name up on the library catalog and LCNAF, documenting the names on a spreadsheet, and entering the preferred form in the catalog records as an added entry. Cataloging librarians then use a global update process to enhance the field with a relator term to reflect the advisor role, and may also submit names with conflicts to NACO. Once completed, this will provide users a way to find and collocate ETDs supervised by a specific advisor, and will allow the library to potentially import this data into a digital repository.

Speakers

Wednesday October 16, 2019 1:30pm - 2:20pm EDT
Piedmont 1-3

1:30pm EDT

Poster #25 -- North Carolina Runaway Slave Advertisements: Supplementary Collection Supporting Information Needs of Middle and High School Students and Teachers
This poster summarizes an assignment completed for a project in a Collection Management course in the MLIS program at UNC Greensboro to develop a supplemental collection for the North Carolina Runaway Slave Advertisements, 1750-1865, a UNC Greensboro Digital Collection. We developed individual collections for middle school students, high school students, and middle and high school teachers to complement this digital collection of primary sources. The poster highlights what we built, what it looks like, the resources we acquired, and what we tried to advocate for with this collection. We also addressed how librarians can help with finding information to teach challenging subjects such as the history of enslavement in the United States. We devised this collection to meet the standards issued by the North Carolina Department of Public Instruction. We completed the project in the form of a LibGuide, and the collection can be viewed by visiting https://uncg-lis.libguides.com/c.php?g=798711&p=5710273.


Wednesday October 16, 2019 1:30pm - 2:20pm EDT
Piedmont 1-3

1:30pm EDT

Poster #10 -- Sun, Rain, and Flowers: Growing a Marketing Plan
Creating a marketing plan for your library can be an intimidating task, especially if you are unsure of where to start. Just like growing a flower, the foundation process requires a bit of work. In early 2019, the Polk County Public Libraries developed their own marketing plan from scratch. Without a previous plan in place, their goal was to create a unified identity for their system, and promote its presence within the community. This process required research, collaboration, and open-mindedness.

Speakers
avatar for Amelia Hill

Amelia Hill

Program Coordinator, Polk County Public Libraries



Wednesday October 16, 2019 1:30pm - 2:20pm EDT
Piedmont 1-3

1:30pm EDT

Poster #17 -- Libraries: Spaces to Recover from the Storm
Imagine this…
You’ve just been through 3 days of torrential rain and wind. Your power went out in the first 24 hours. Your roof is leaking, your floor is soft, and your food is spoiled. Everything is wet and it’s getting humid. You’re feeling overwhelmed and miserable. You find yourself heading to the library.
Hurricane Florence caused major damage to our Eastern North Carolina communities. As our libraries opened after the storm, our value to our communities was never more apparent. We became a space of normalcy. A space with electricity, running water, and cool, comfortable seating. Patrons came in to re-charge their phones and themselves. They needed help communicating with loved ones, finding sources of food and water distribution, and getting started with disaster assistance.
This poster describes what our community needed from our libraries after a natural disaster and how that experience prepares us for the future.

Speakers
avatar for Lydia Davis

Lydia Davis

Craven-Pamlico-Carteret Regional Library



Wednesday October 16, 2019 1:30pm - 2:20pm EDT
Piedmont 1-3

1:30pm EDT

Poster #18 -- Libraries: Spaces to Play
Hosting a Game Night during the first week of classes and using Game Night to alleviate Library Anxiety in Generation Z - this poster session will demonstrate how libraries can leverage quiet study evenings before finals to coincide with game nights. Having these two events together helps the student relax during midterms and finals and brings new students to the library where they meet library staff in a relaxed setting. Having this setting as a first or near first experience with the library helps to alleviate issues Generation Z may have in regards to library anxiety.


Wednesday October 16, 2019 1:30pm - 2:20pm EDT
Piedmont 1-3

1:30pm EDT

Poster #3 -- Little Free Library Project Management: Small Spaces Create Big Communities!
Little Free Libraries are known for being small spaces that create big communities; furthermore, the Little Free Library life cycle from inception to installation illustrates the benefits of applying project management principles to a library project. In all library sectors, information professionals are regularly tasked with using their organizational, management, and leadership skills to guide projects to successful outcomes. While project management is often used within the corporate sector, there are multiple ways in which library projects can benefit from practices recommended by the Project Management Institute. This poster will adopt the perspective of a beginning project manager in reviewing a highly collaborative, year-long library project committed to establishing three uniquely designed and constructed Little Free Libraries on a large university campus. The objective of this poster is to use a real-life library project modeled to introduce information professionals to often-used project management terms, resources, tools, methodologies, and best practices. Poster visitors will have the opportunity to analyze the life cycle of this Little Free Library project, including draft and finished architectural drawings, descriptions of cross-campus partnerships with student organizations and university departments, lessons learned, and the project’s final deliverables.

Speakers
avatar for Shelly Hypes

Shelly Hypes

Director of Access Services, UNC Charlotte
I get pretty excited about: Little Free Libraries, Project Management, Access Services, Public Services, and Leadership and Communication...


Wednesday October 16, 2019 1:30pm - 2:20pm EDT
Piedmont 1-3

1:30pm EDT

Poser #20 -- Libraries: Spaces to Get Out Of! Hop Into History
Over the past few years, a group of local archivists have “gotten out of the library” and set up shop at a local brewery. The idea “Hop Into History” was inspired by Erin Lawrimore at UNCG and adopted by Winston-Salem archivists.
It started with Rebecca May (Wake Forest University) and Tom Flynn (Winston-Salem State University) setting up a pop-up exhibit on a theme once a month. We have expanded this to include Bari Helms (Reynolda House) and Karen Feeney (Forsyth County Public Library). We have found this to be a great way to engage with the public in a relaxed and social setting. It helps both demystify what we do and what we have, but also meets people where they already are.
We are hoping to engage with more archivists and collections managers around town as well as connect with more people from the public.
Let us tell you about a fun way to do outreach!

Speakers
avatar for Karen Feeney

Karen Feeney

Head, North Carolina Collection, Forsyth County Public Library
I'm the head of the North Carolina Collection at the Forsyth County Central Library. Our collection and reference services cover local and state history, genealogy, and government. I am also a certified archivist.


Wednesday October 16, 2019 1:30pm - 2:20pm EDT
Piedmont 1-3

1:30pm EDT

Poster #12 -- Engage through The 3MT Competition
While the 3MT Competition has been occurring in the Graduate College at North Carolina Agricultural & Technical State University for 4 years (2016-2019), librarians had not been asked to assist with judging until this past Spring 2019.

Approximately 15 Graduate and PhD candidates registered to compete. One librarian assisted in judging two qualifying rounds, where the field was cut to 10 participants. A second librarian assisted at this semi-final round to determine the 5 finalists. A third librarian assisted in judging the final round to determine the in-house winner (aka Judges' Choice).

After the "Judges’ Choice" was declared, a YouTube channel was created and the links to the 5 finalists' presentations were shared with friends, family, the campus community, and also the ELD-L and STS-L listservs. After 48 hours of open voting, a "People's Choice" winner was declared.

Librarians' enjoyed not only seeing the "fruits" of their research consultations on display, but also engaging with new researchers and their research.

Speakers
avatar for John Teleha

John Teleha

Head of Reference, F.D. Bluford Library
DR

David Rachlin

STEM Librarian, NC A&T State University



Wednesday October 16, 2019 1:30pm - 2:20pm EDT
Piedmont 1-3

1:30pm EDT

Poster #15 -- Libraries as STEM Education Hubs: Engaging Your Patrons through the North Carolina Science Festival
The North Carolina Science Festival is a statewide, month-long celebration of STEM that takes place every April. Each year, we work with partners at museums, parks, libraries, schools, and more to host hundreds of events that allow the people of North Carolina to engage with STEM topics.

As hosts of 73 Festival events in 2019, libraries are a key group of partners that bring STEM learning into their communities. This poster will examine some of the existing programs that our library partners have hosted, including our Statewide Star Party (at 17 libraries this year) and offer key takeaways for developing a unique STEM event for any audience at your library. This will include best practices for running science events, resources for expanding your collection of activities, and generalized advice for your STEM programming efforts.

Speakers

Wednesday October 16, 2019 1:30pm - 2:20pm EDT
Piedmont 1-3

1:30pm EDT

Poster #2 -- Creating something from nothing: Developing a research poster design workshop to support undergraduate researchers
Undergraduate research (UR) is highly valued at Western Carolina University (WCU). WCU supports several UR programs and funding opportunities, and the university consistently ranks in the top 10 for number of students presenting at the National Conference on Undergraduate Research. At both on- and off-campus symposia and conferences, the poster is one of the main forms of disseminating undergraduate research. Despite the prevalence of this format, formal poster design instruction has not been traditionally offered to WCU’s undergraduate researchers via library instruction.

This poster details the research poster design workshop that WCU’s Outreach & Scholarly Communication (O&SC) Librarian created in 2017 to fill this gap. The workshop is designed to meet the needs of all students regardless of discipline, to provide guidance in research poster design best practices, and to engage the students in their role and responsibility as research product creators. This poster describes the workshop in its current iteration, its evolution over the past two years, ways the O&SC Librarian generated student and colleague interest, and other opportunities that have arisen as a result of partnerships and enthusiasm generated by the workshop.

Speakers

Wednesday October 16, 2019 1:30pm - 2:20pm EDT
Piedmont 1-3

1:30pm EDT

Poster #21 -- Adulting 101: Information Literacy to Help You Live Your Best Life
Librarians at the R.B. House Undergraduate Library, part of the University Libraries, at UNC Chapel Hill provide opportunities for students to develop information literacy skills outside the academic classroom. One way is through the Adulting 101 workshop series. Learn how librarians partnered with campus units to provide programming covering financial, health, and civic literacy to help students build their adulting confidence and how library staff engaged students - both as instructors and participants.

Speakers

Wednesday October 16, 2019 1:30pm - 2:20pm EDT
Piedmont 1-3

1:30pm EDT

Poster #26 -- Libraries: Spaces to Build a Comics Community
Since 2011, Patrick Holt has served as a co-organizer of the Durham Comics Fest, Durham County Library’s annual celebration of comics readers and creators. In those nine years, the event has won awards, attracted 500+ annual attendees, and brought nationally-recognized cartoonists like Raina Telgemeier, Keith Knight, Nate Powell, Jen Wang, and Liz Prince to Durham. The event also runs parallel with other undertakings like publishing comics anthologies, creating a directory of NC-based cartoonists for library connections, and cultivating a community of new and experienced comics-makers of all ages living in the Triangle. Come see what makes Durham Comics Fest and its spinoff projects special, and how you can use those ideas to highlight comics in your library community.

A printer friendly version of the poster and the "Guide to Stealing Our Ideas" handout have been added here for you to download! If you have questions or would like files for any of the other handouts, please email me at pdholt@dconc.gov!

Speakers
avatar for Patrick Holt

Patrick Holt

Adult Services Librarian, Durham County Library
Find me at my Wednesday poster session, "Libraries: Spaces to Build a Comics Community"! I want to connect with other folks working with readers and creators of comics and graphic novels, in all kinds of libraries.



Wednesday October 16, 2019 1:30pm - 2:20pm EDT
Piedmont 1-3

1:30pm EDT

Poster #5 -- Library spaces: Dispelling myths and addressing controversial topics
In an effort to address current events and bring factual knowledge surrounding controversial events to the community, Atkins Library collaborated with the Dept. of History at UNC Charlotte and a branch of the public library to present a series of historical programs based on the Confederacy. Included were North Carolina's role in the Confederacy, Confederate monuments in the 21st century South, two genealogical workshops (one focusing on North Carolina and the other on African American genealogy), and a film screening of Free State of Jones, a recent movie that focuses on the actions of a Confederate soldier who defied Confederate orders. These varied events helped to link the relationship of the university and public libraries as well as enhance the university library's position in the community.

Speakers

Wednesday October 16, 2019 1:30pm - 2:20pm EDT
Piedmont 1-3

1:30pm EDT

Poster #8 -- From Dawn to Desk: Finding the Sparkle in Everyday Reference Practice
Have you seen a decline in reference questions at your service desk? Are staff skeptical about the desk’s value? The Research & Instructional Services team at East Carolina University noticed a drop in the number of questions being asked at our research desk, particularly in reference questions. Anecdotally, the questions didn’t seem as challenging as they once were, and we weren’t convinced the desk was “worth it.” Of course, anecdotes ≠ data! We opted to study our desk and phone transactions to better understand the questions asked and whether our existing staffing model aligned with the evidence. During two weeks in the fall and spring semesters, we collected the questions, answers, degree of teaching involved, how challenging we found the question, and time involved. We coded responses for difficulty using the READ scale and by content of the question to better understand what patrons were asking us. The results gave us new insight into this traditional service offering, particularly in the wake of a new student center next door to the library. This poster will present study findings, how we’ve changed our staffing model, and what we’ve done to refresh and renew our reference practice at the desk.

Speakers
avatar for Meghan Wanucha Smith

Meghan Wanucha Smith

Health & Human Services Librarian, University of North Carolina Wilmington
avatar for Walter Lanham

Walter Lanham

University Library Technician, East Carolina University


Wednesday October 16, 2019 1:30pm - 2:20pm EDT
Piedmont 1-3

1:30pm EDT

Poster #23 -- Libraries are Spaces on the Go: Primary Documents Out in the Wild
As we look to encourage students to become scholars and produce original research, we need to begin with emboldening them to examine primary sources around pivotal moments in their community. To have students become familiar with past events we need to bring together primary source materials from archives to provide students with various opinions and accounts around a historical event. However, as a librarian or archivist, it can be hard to convince faculty to come to the library or archive so we sometimes have to take our materials to their classrooms. Due to the rarity of our materials, we need to find creative solutions to bring our materials to students and build lessons around primary documents that will be taken out of the archives when we approach our community outreach and student engagement. This requires us to approach lessons with creativity across our collections as well as incorporating innovative active learning activities to get students familiar with diverse primary documents. From a global studies class to one focused on LGBTQ literature, this poster will provide various examples of bringing the archives to the classroom as well as a toolkit to recreate this at your own institution.

Speakers

Wednesday October 16, 2019 1:30pm - 2:20pm EDT
Piedmont 1-3

1:30pm EDT

Poster #11 -- Exposing Students to a More Diverse History & Culture Through Graphic Novels
We have recently expanded our collection development to include graphic novels. This medium has been growing in depth and scope for many decades and has come to be recognized as literature. Graphic Novels and sequential art have exploded into a diverse range of authors and artist that are tackling profound social, political, cultural and historical issues. Adding these materials to our collection has expanded how we can reach students and aid faculty with new and creative learning tools.

Speakers
JH

Joan Hill

Reference & Instruction Librarian


Wednesday October 16, 2019 1:30pm - 2:20pm EDT
Piedmont 1-3

1:30pm EDT

Poster #14 -- Investigating the Long-Term Outcomes of the Davis Library Scavenger Hunt Program at UNC Chapel Hill
One of the biggest questions for research libraries is how to bring new students into the building and help them engage with the available resources. This is particularly true for a large academic library, such as Davis Library on UNC Chapel Hill’s campus, which is often perceived as a large, intimidating building for first year students. Throughout the five years that the First Year Seminar (FYS) Scavenger Hunts at Davis Library have been running, the need for putting the user first and allowing them to fully experience the library in an exploratory and experimental environment has been reinforced. The extensive data collected continues to show that such outreach is an effective means of connecting to new students and helping them find their place within the library. Some of the pertinent findings from the data reveal that students are eager to return to the library to research, use its resources, and study. This demonstrates that such an initial interaction in the library provides new students with a solid foundation that encourages them to return. Presenting the library in this way to new students emphasizes the continuing presence of the library in the life of the student. I will present the impact of the scavenger hunts through the short-term assessment data we have collected. I will also share and present the methods and outcomes of our initial long-term assessment program that began this spring.


Wednesday October 16, 2019 1:30pm - 2:20pm EDT
Piedmont 1-3

1:30pm EDT

Poster #4 -- Assessment in Instruction: Identifying Disconnect
In fall 2018, the library at Central Carolina Community College engaged in an in-depth assessment of library instruction, attempting to assess students' transference of a variety of dispositions and knowledge practices in the ACRL Framework for Information Literacy. In analyzing these assessments, we found several areas with extreme disconnect between the concepts we were teaching and students' display of information literacy. Using textual analysis, we went beyond simply assessing whether or not students could display the expected skills and dug deeply into the specific knowledge practices and dispositions students were failing to display. This poster provides a brief visual display of the data we collected.


Wednesday October 16, 2019 1:30pm - 2:20pm EDT
Piedmont 1-3

1:30pm EDT

Poster #6 -- It Doesn’t Have to be a Murky Middle: University Faculty Perceptions of Information Literacy Needs in the Sophomore and Junior Years
Perceiving an instruction and outreach disconnect with sophomore and junior level courses, Elon University faculty librarians explored teaching faculty perceptions of library research challenges as well as support needed by students in these “middle year courses.” The presenters held two focus groups composed of teaching faculty from the liberal arts and professional schools in order to assess library instruction and liaison outreach to these students. A research team of liaison librarians used a content analysis framework to review focus group transcripts and identified themes and information literacy competencies. Initial results from the data reveal that faculty librarians and teaching faculty share similar perceptions and concerns about student research abilities in sophomore and junior courses across various disciplines. Teaching faculty also shared unexpected and enlightening feedback that will result in opportunities for new approaches in faculty-librarian partnerships focused on customizing and adapting information literacy competencies within major course sequences. This poster will generate ideas that can be used to create meaningful partnerships between faculty and librarians as they work together to deepen instruction collaborations focused on information literacy in sophomore and junior years.

Speakers
avatar for Teresa LePors

Teresa LePors

Coordinator of Library Research and Scholarly Services, Elon University
avatar for Patrick Rudd

Patrick Rudd

Coordinator of Library Instruction and Outreach Services, Elon University



Wednesday October 16, 2019 1:30pm - 2:20pm EDT
Piedmont 1-3

1:30pm EDT

Poster #9 -- Escape the Library: Using Escape Rooms for Library Orientation
First-Year Symposium (FYS) Students undergo Library Orientation through a one-night event called “Escape the Library” in September 2018. Inspired by the widespread phenomena of escape rooms and the MTV show Silent Library, the librarians at the Abbot Vincent Taylor Library redesigned the Library Orientation to resemble an escape room where every puzzle and game is related to learning about library policy and procedures. For the first time, FYS students partook in the library orientation event “Escape the Library” where each game/ puzzle brought them closer to understanding library policy and procedure while entertaining the notion of escaping the library.


Wednesday October 16, 2019 1:30pm - 2:20pm EDT
Piedmont 1-3

1:30pm EDT

Poster #1 -- Intelligent Planning: Planning Strategically for Artificial Intelligence (AI): A library perspective
Artificial Intelligence (AI) is already influencing our daily lives and will continue to disrupt our lives in extraordinary ways. Telephone communication is one way of confirming this impact. Virtual assistants, Alexa, Google Assistant, SIRI, Amazon recommendation algorithm, voice and speech recognition are a few other examples of the impact of AI in our daily lives today. The promise of Neural Networks integrated with information technology and AI could offer powerful solutions to libraries. Integrated Library Systems and Discovery Systems could potentially provide intelligent synthesized answers instead of a results list of references and other materials. What are libraries doing to plan for this AI advancing digital world? This poster session will offer suggestions on how Collaboration, Space Planning, Hiring, Personal Privacy, Database licensing Contracts, AI machines, and Cloud Solutions can be considered when planning for artificial intelligence, and developing a vision that incorporates and develops what is already in the pipeline for AI. The goal of this session is to share ideas, and resources about initiatives some libraries are currently involved in to address the expanding utilization of AI. In addition, discuss possible strategic plans that can be incorporated in your strategic plans now to be proactive for the impending wave AI!

Speakers

Wednesday October 16, 2019 1:30pm - 2:20pm EDT
Piedmont 1-3

2:00pm EDT

Therapy Dogs
Take a moment to relax with Triad Therapy Dogs - Storm and Willie!
We are a group of friendly dogs (and their people) committed to visiting folks of all ages for the purpose of bringing joy and sunshine into their lives.
Our certified teams are involved in reading programs at the public library and in several schools throughout the Triad region. We have a high school counselor who brings her therapy dog to work as an added support for the students as well as the staff. We have licensed counselors working with clients of all ages who benefit... by having a canine friend during a session. We visit college campuses to help the students unwind and de-stress during exams and finals. We participate in conferences and special events and we reach out to the community and share our beloved canine partners! Our nursing home visits provide a lot of joy to our elderly and to the staff. We have done some home visits to those who are lonely and in need. Lastly, we stand by to offer our assistance in the event of a disaster or acts of violence. We are eager to have more teams who qualify and are passionate about serving their community with their best friends!!!
Please see our website at therapydogs.com for more information, testing requirements and general information. Please feel free to reach out should you like to join us!!!!








Wednesday October 16, 2019 2:00pm - 3:00pm EDT
Conference 1 (Benton)

2:30pm EDT

YALSA's Teen Services Competencies for Library Staff,
YALSA’s Teen Services Competencies for Library Staff, published in 2017, is the latest resource developed to help library staff, library administrators, and graduate programs guarantee that all teens receive high quality service from their public and school libraries. The competencies include 10 core knowledge areas and a set of dispositions library staff need to be able to work for and with teens successfully. In this session, the competencies will be unpacked, with a focus on providing tools library staff can use to engage in self-reflection and to establish personal learning goals to gain the skills they need to understand and become competent in each core knowledge area. The YALSA Teen Service Competencies for Library Staff open up an opportunity to make a difference in the lives of the teens library staff work with and for. Don’t miss out on this session!

Speakers
avatar for Sandra Hughes-Hassell

Sandra Hughes-Hassell

Professor, University of North Carolina at Chapel Hill
Sandra Hughes-Hassell, Ph.D., is a professor in the School of Information and Library Science at the University of North Carolina at Chapel Hill. She is also President of the Young Adult Library Services Association (YALSA). In her current research, she focuses on social justice issues... Read More →
LD

Lisa Donaldson

Youth Services Coordinator, Henderson County Public Library

Sponsors & Sections


Wednesday October 16, 2019 2:30pm - 3:20pm EDT
Winston 3C

2:30pm EDT

Libraries: Spaces to Lead from the Middle
This Conversation Starter will focus on being an effective leader while also working as a middle manager.
Topics that will be covered during the conversation.
Learn how to identify those with formal and informal power.
Recognizing where you are in the power structure.
Learning how to lead, support and inspire those below you.
Learning how to manage up so that you are recognized and respected for your worth as a manager and leader.
Discuss challenges of being recognized as a leader.
Discuss practices that have proven effective for you in your organization.

Speakers
avatar for Mary DiRisio

Mary DiRisio

Cliffdale Regional Library Branch Manager, Cumberland County Public Library & Information Center

Sponsors & Sections


Wednesday October 16, 2019 2:30pm - 3:20pm EDT
Salem 1C

2:30pm EDT

Management: What I Wish I Had Known
A panel of 5 managers with varying levels of experience and from different types of libraries will briefly present their take on the most important or surprising lessons learned in their experience as managers, then open the floor for questions. The panel includes:

Amy Mason, Branch Manager of the Zebulon Community Library, Wake County Public Libraries
Ericka Patillo, Associate Dean of Libraries, Appalachian State University
Julie Walker, State Librarian of Georgia
Kate Hill, Electronic Resources Librarian, University of North Carolina at Greensboro
Marian Lytle, Library Director of Mooresville Public Library


Speakers
AM

Amy Mason

Library Manager, Wake Count Public Libraries
avatar for Michelle S. Hildreth

Michelle S. Hildreth

Branch Manager, Wake County Public Libraries

Sponsors & Sections

Wednesday October 16, 2019 2:30pm - 3:20pm EDT
Salem 3A

2:30pm EDT

Testing Innovation: How Wake County Built a Test Library
Wake County Public Libraries (WCPL) wanted to develop leadership opportunities for librarians interested in management, as well as a method to pilot innovative projects related to programs, services and operations.  As a solution to both needs, WCPL transformed their smallest library location into the Test Library, and created the annually rotating position of Test Library Manager. During their year-long appointment, the Test Library Manager runs day-to-day operations, as well as pilots new ideas, services and programs. WCPL’s Management and Policy Analyst, who developed and oversees the project, and the initial Test Library Manager will share their experiences with launching the program and their takeaways from the Test Library, now in its second year of fostering innovation and opportunity.

Speakers
RC

Robert Cauthen

Test Library Manager, Wake County Public Libraries
avatar for Katrina Vernon

Katrina Vernon

Senior Library Manger for Facilities and Operations, Wake County Public Libraries



Wednesday October 16, 2019 2:30pm - 3:20pm EDT
Winston 1B

2:30pm EDT

The Happy Place: Creating Positive Library Spaces Using Emotional Intelligence
Employee engagement can be challenging. In this fun and interactive workshop, participants will learn how to engage staff in meaningful ways while creating a culture of positivity and respect. Based on real life situations and years of communicating and working with staff, managers from Wake County will explore the key factors they discovered that contribute to a happy work environment. Participants will have an opportunity to share ideas that have worked in their organizations.

Speakers
RB

Rita Bhattacharyya

Adult Services Manager, Wake County Public Libraries
I have been in libraries for 14 years, starting out in Smithfield, VA and then moving to Wake County Public Libraries in 2006. I began my career and a Youth Services Librarian, which was a position I held for 6 years. I moved onto become a Youth Services Manager in 2012 and an Adult... Read More →
CM

Christy Moore

Youth Services Manager, Wake County Public Libraries
I have been in libraries for 12 years all spent in Children's Services. I am originally from Western NY and have a background in education and theater. My passion is storytime and services to the youngest library users. Along with my friend and fellow librarian, Lauren, I have a podcast... Read More →
avatar for Brandy Hamilton

Brandy Hamilton

Regional Library Manager, Wake County Public Libraries

Sponsors & Sections


Wednesday October 16, 2019 2:30pm - 3:20pm EDT
Winston 1A

2:30pm EDT

The unspoken traits that influence staffing decisions
When there are multiple qualified candidates for an open position, what determines who lands the job? Why is it that the same staff members always seem to get the high-profile projects? And what traits do leaders value most when deciding who to promote to more senior positions?

This panel of 8 library leaders will share the "unspoken" traits that influence their staffing decisions. By unspoken, we mean traits that don't always make it into a job description or a performance review, but that have a profound effect on who is hired, given choice assignments, or promoted. Traits like stress tolerance; comfort with ambiguity; a collaborative disposition; and resilience in the face of challenges.

If you aspire to be hired or promoted into a more advanced position, but don't quite know what skills to develop to position yourself to be selected for those roles, bring your questions and hear directly from North Carolina library leaders.

Moderators
avatar for Rob Ross

Rob Ross

Executive Director, NC LIVE

Speakers
avatar for Elizabeth Novicki

Elizabeth Novicki

Director of Libraries, Salem Academy and College
I am a somewhat new director - only in my fourth year. I am interested in learning more about collection development and electronic resource management.
avatar for Anne Moore

Anne Moore

Dean, J. Murrey Atkins Library, University of North Carolina at Charlotte
avatar for Gloria Kelley

Gloria Kelley

Dean, Library Services, Central Piedmont Community College
avatar for Virginia Sharp March

Virginia Sharp March

Director, Onslow County Public Library
Virginia Sharp March has been a Library Director for twenty-two years. She has been at the Onslow County Public Library since November of 2016. Previously, she served as Director at both the Perry Public Library, Perry, Ohio, and Harbor-Topky Memorial Library, Ashtabula, Ohio... Read More →
LM

Lesley Mason

Library Director, Caldwell County Public Library
avatar for Tiwanna Nevels

Tiwanna Nevels

Director of Library Services, Saint Augustine's University
avatar for Alan Unsworth

Alan Unsworth

Director, Academic Support & Research, Surry Community College


Wednesday October 16, 2019 2:30pm - 3:20pm EDT
Winston 3B

2:30pm EDT

Get Involved in STEM: Partner Organizations across NC
This panel seeks to introduce attendees to various resources and outreach availble across North Carolina. Lisa Tolley will discuss how to take advantage of the Environmental Education Certification Program which aims to increase environmental literacy, provide practice in environmental education teaching methods and foster community leadership. Jason Diem will discuss the North Carolina Department of Natural and Cultural Resources (DNCR) free educational traveling exhibits with STEM content to spark curiosity in library patrons. These exhibits are a great way to both add value to a library visit and used as a start for further STEM programming. Marcus Harshaw from the Kaleideum in Winston-Salem is going to discuss how the Kaleideum can offer libraries STEM programs that have dual benefits by extending Kaleideum’s reach in our shared community and by complementing what libraries offer through an interactive and engaging partnership. Martha Fisk from the North Carolina Museum of Natural Sciences in Raleigh will discuss the museum's variety of programs and activities to engage audiences of all ages and abilities, and Outreach programs that provide experiences that spark curiosity -- all in support of the museum's mission to illuminate the natural world and inspire its conservation.

Speakers
avatar for Emily Vorhies

Emily Vorhies

E-Resources and Cataloging Librarian, EPA-RTP Library/UNC Contractor
NO

N.C. Office of Environmental Education and Public Affairs

Environmental Education Program Manager, Marty Wiggins
JD

Jason Diem

Director of Program Integration, Education, & Outreach, NC Dept. of Natural & Cultural Resources
MH

Marcus Harshaw

Vice President of Education & Facilities, Kaleideum
MF

Martha Fisk

Coordinator of Community Outreach, NC Museum of Natural Sciences

Sponsors & Sections


Wednesday October 16, 2019 2:30pm - 3:20pm EDT
Salem 3C

2:30pm EDT

Community Archiving: Creating Archives in the People's Hands
What is community archiving? How does the documentation and archiving of communities manifest at various institutional and organizational levels? What do particular projects look like, and how have they both succeeded and addressed challenges? Where do opportunities lie and how are resources gathered to facilitate a successful community-led project? Join our conversation starter to hear how institutions and organizations have assisted communities in capturing their own archival story and how you can do the same.

Moderators
SC

Sarah Carrier

Wilson Special Collections Library, UNC-Chapel Hill

Speakers
JD

Jennifer Daugherty

East Carolina University

Sponsors & Sections

Wednesday October 16, 2019 2:30pm - 3:20pm EDT
Salem 1B

2:30pm EDT

Make it stick: active learning techniques for programming and instruction
Join us for a presentation and discussion about active learning and how it increases information retention by moving from passive to engaged learning. A number of successful techniques will be shared, including examples of problem-based learning, live online polling, and presentation formats that get people up and moving for a hands on approach to learning. We will also demonstrate digital tools for engagement and offer practical suggestions on how to incorporate active learning into different settings and group sizes. Whether you are planning a program for a professional organization or providing instruction in an academic classroom, you will leave with a better understanding of active learning theory, a list of applicable tools, and examples of assessed active learning techniques and exercises.

Speakers
avatar for Betty Garrison

Betty Garrison

Business Research Librarian, Elon University
Hello! I'm the business librarian at Elon University. I've spent 22 years learning how students become information literate, what makes them curious to learn more, and how to use in-class hands-on exercises to stimulate interest in accomplishing better research.
avatar for Mary Abernathy

Mary Abernathy

Research & Learning Librarian, Salem College

Sponsors & Sections


Wednesday October 16, 2019 2:30pm - 3:20pm EDT
Winston 1C

2:30pm EDT

Revamping First-Year Instruction Through Multiple Means: One Team's Experiences
Our library’s first-year instruction team recently collaborated on an initiative to better align our instruction program with our intentional approaches to teaching and assessing first-year students. This initiative involved redesigning our student learning outcomes in order to shift from standards-based assessment to a set of learning goals that emphasize the cognitive and affective domains of information literacy; refreshing our first-year writing research guide to focus on inquiry and iteration over tools and mechanics; and developing a follow-up online module to reinforce content covered in short one-shot instruction sessions for a communications course. This presentation will explore our (re)design processes for each project and examine the theories and research that informed our choices. Participants will leave with the tools to identify and initiate similar projects to help align intention with practice for first-year information literacy instruction in their own programs.

Moderators
avatar for Rachel Olsen

Rachel Olsen

Assistant Professor, First-Year Communication & Social Sciences Librarian, UNC Greensboro
Instruction, social sciences

Speakers
avatar for Jenny Dale

Jenny Dale

Information Literacy Coordinator, UNC Greensboro
avatar for Maggie Murphy

Maggie Murphy

First-Year Instruction & Humanities Librarian, UNC Greensboro

Sponsors & Sections

Wednesday October 16, 2019 2:30pm - 3:20pm EDT
Salem 1A

2:30pm EDT

Sharing the Responsibility: Librarians and Faculty Developing a Community around Information Literacy
The ACRL Framework for Information Literacy positions information literacy as a “shared responsibility” that urges librarians and faculty to work together to foster deeper understandings among learners. How do we inspire next-level partnerships when an information literacy program consists of the traditional one-shot approach? Librarians at East Carolina University’s Joyner Library took this as a call to action to try something different. We pitched and were awarded an LSTA EZ grant to design a year-long community of learning program in order to encourage longer-term collaborations between faculty and librarians. In fall 2018, 10 faculty and instructors were selected for the first cohort. The program included multiple components: participation in a three-part workshop series, individual coaching sessions with librarians, an online community to share experiences and strategies, and a suite of resources to support the redesign of existing assignments, development of new class projects, and revamping of library instruction for spring 2019 classes. This presentation will include program evaluation results, examples of how faculty incorporated information literacy into their classes, and insights from the librarians involved. Attendees will be invited to share their own experiences sharing the Framework with faculty and brainstorm future strategies for building information literacy collaborations.

Speakers
avatar for Meghan Wanucha Smith

Meghan Wanucha Smith

Health & Human Services Librarian, University of North Carolina Wilmington
avatar for David Hisle

David Hisle

Learning Technologies Librarian, East Carolina University

Sponsors & Sections


Wednesday October 16, 2019 2:30pm - 3:20pm EDT
Salem 3B

2:30pm EDT

Libraries: Spaces to Teach and Troubleshoot Technology
This interactive session focuses on the idea that technology support and teaching could become an integral dimension of reference and adult services work. The session starts with mini-talks of 10 minutes in which the three panelists each discuss their work related to this topic: Lenstra discusses results from a year-long community informatics study of tech support at adult services desks at three public libraries. House discusses building collaborations with campus Information Technology Services (ITS) such that ITS becomes embedded in every library space across the community college. Williams discusses the Library “Senior Geek Squad,” which exists to help older adults become familiar and comfortable with various types of technology and to become active users of their digital devices, with sessions both held at the library and off-site in the community.

The session will then transition into an interactive discussion of the perils and possibilities associated with bringing technology support and teaching into reference and adult services work. This session will prepare you to embed tech support and instruction into your library's reference and information services.

Moderators
avatar for Julie Raynor

Julie Raynor

Readers' Services Supervisor, High Point Public Library
I'm a public librarian with over 20 years of public library supervisory experience. I've worked in many different roles including YA programming, Business Reference, Nonprint collection development, and currently digital collections management (including selection, marketing, and... Read More →

Speakers
avatar for Noah Lenstra

Noah Lenstra

Associate Professor, Library and Information Studies (LIS) Department, University of North Carolina-Greensboro
MH

Martin House

Assistant Director for Public Services, Central Piedmont Community College
JW

Joselyn Williams

Library Associate, Cumberland County Public Library

Sponsors & Sections


Wednesday October 16, 2019 2:30pm - 3:20pm EDT
Winston 3A

3:30pm EDT

Project READY: Open-Access Online Professional Development for Equity and Inclusion
Project READY (Reimagining Access and Equity for Diverse Youth) is an IMLS-funded initiative that has resulted in an open-access, online, interactive racial equity curriculum written for school and public youth services librarians and library stakeholders (ready.web.unc.edu). The Project READY curriculum includes three sequential sections: Foundations (focusing on basic concepts and issues that are fundamental to understanding race and racism and their impact on library services), Transforming Practice (exploring how these foundational concepts relate to and can be applied in library environments, with AASL, ASLC, and YALSA competencies and standards as a foundation), and Continuing the Journey (exploring how librarians and other stakeholders can sustain racial equity work and grow personally and professionally in this area after completing the curriculum). In this presentation, Project READY staff will introduce participants to the curriculum and share strategies for getting started with this work individually or with committed colleagues.

Speakers
avatar for Sandra Hughes-Hassell

Sandra Hughes-Hassell

Professor, University of North Carolina at Chapel Hill
Sandra Hughes-Hassell, Ph.D., is a professor in the School of Information and Library Science at the University of North Carolina at Chapel Hill. She is also President of the Young Adult Library Services Association (YALSA). In her current research, she focuses on social justice issues... Read More →
avatar for Kimberly Hirsh

Kimberly Hirsh

Doctoral Student, Unversity of North Carolina at Chapel Hill
I’m a doctoral student at the School of Information and Library Science at the University of North Carolina at Chapel Hill. My primary research interest is Connected Learning in Libraries. My dissertation work will focus on the information literacy practices of cosplayers. Talk... Read More →
avatar for Casey Rawson

Casey Rawson

Teaching Assistant Professor, University of North Carolina at Chapel Hill
Sandra Hughes-Hassell and Casey Rawson are co-principal investigators for Project READY: Reimagining Equity and Access for Diverse Youth. This IMLS-funded project is focused on creating a free, online professional development curriculum for school and public librarians related to... Read More →


Wednesday October 16, 2019 3:30pm - 4:20pm EDT
Winston 3B

3:30pm EDT

Access Services Trends, Issues, and Engagement
This panel, comprised of Access Services staff and supervisors , will discuss a few of the new and innovative ways that libraries are using technology to streamline daily workflows. From iPads in the stacks to Gimlet at the service desk, this panel is designed for anyone with an interest in adopting new technology and providing the best customer service experience possible.

Speakers
avatar for William Gee

William Gee

Head, Circulation & Interlibrary Loan, East Carolina University
William Gee is the Circulation & Interlibrary Loan Librarian at Joyner Library, East Carolina University. He has authored articles and presented on interlibrary loan as it relates to purchase-on-demand, e-books, K-12 schools and special collections, among other topics. His professional... Read More →
avatar for Velappan Velappan

Velappan Velappan

Head of Access Services, Fayetteville State University
Velappan Velappan is working at Charles W. Chesnutt Library at Fayetteville State University as a Reference Librarian and Head of Access Services since September 02, 2008. He holds a B.Tech. in Textile Engineering from P.S.G. College of Technology, Bharathiar University, India. To... Read More →
avatar for Lucas Berrini

Lucas Berrini

Holds and Reserves Manager, East Carolina University
Lucas holds an MLIS from UNCG and a MA in Medieval Literature and Film Studies from ECU. He currently works in circulation at Joyner Library on the campus of ECU. he also teaches composition and literature at Craven Community College. His interests in digital humanities and book history... Read More →

Sponsors & Sections


Wednesday October 16, 2019 3:30pm - 4:20pm EDT
Salem 1A

3:30pm EDT

Alienated Superheroes, Feminist Dystopias, and Graphic Memoirs: Comics in the Academic Library
Following an explosive growth in publishing which has brought a sophisticated variety of stories and characters, graphic novels and comics are growing in popularity as library resources. This presentation will discuss how a highly-used graphic novel collection and a lively Graphic Novel Book Club were developed at an academic library. First, we will cover the details of selecting materials for the collection, how we catalog them, how they are displayed, and their use statistics. Then we will discuss how we created our Graphic Novel Book Club, which aims to cultivate a community of readers and facilitate critical discourse around a selection of diverse stories. Past selections have ranged from Roz Chast’s graphic memoir of caring for her elderly parents toward the end of their lives, Can’t We Talk About Something More Pleasant, to Jeff Lemire’s story about depressed superheroes trapped on a mysterious farm for ten years, Black Hammer. We will offer tips and suggested resources to help you develop similar programs and collections at your own library.

Speakers
avatar for Steve Kelley

Steve Kelley

Head of Continuing Resources and Database Management, Wake Forest University
avatar for Meghan Webb

Meghan Webb

Instruction and Outreach Librarian, Wake Forest University


Wednesday October 16, 2019 3:30pm - 4:20pm EDT
Salem 3B

3:30pm EDT

Linked Data Experiments in North Carolina Libraries
This session will feature speakers who work with linked data at their libraries. Topics will include the challenges encountered in an experimental JSON-LD project at the State Library’s Government and Heritage Library, as well as the development of a linked data authorities database interfacing with archival finding aids and digital objects at East Carolina University.

Speakers
PD

Patricia Dragon

Head, Special Collections Cataloging, East Carolina University
EH

Erin Holmes

Systems Integration Librarian, State Library of North Carolina

Sponsors & Sections


Wednesday October 16, 2019 3:30pm - 4:20pm EDT
Winston 3A

3:30pm EDT

Are We Burned Out Yet?: Librarians Experiencing Burnout in their Careers
Our profession has been perceived historically as one that carries low levels of stress (Sheesley, 2001), a gentle profession which takes place in a quiet and peaceful space. But as any librarian can tell you, the work is complicated with multiple responsibilities, and a dynamic, fast-moving work environment. The topic of burnout among librarians will be explored in this presentation. The researchers will present the results of a survey based on the Maslach Burnout Inventory, which was distributed among librarians working at academic institutions that are members of the Association of Southeastern Research Libraries (ASERL). The survey was sent to 1769 librarians working at ASERL member institutions. The survey was completed by 614 librarians. The main research questions explored in this project are: Do academic librarians experience burnout? Is there a relationship between the level of burnout and the type work performed in the library? Is there a relationship between burnout and independent variables including: gender, race, sexual orientation or family situation? This research will be a starting point for managers trying to improve work conditions and for librarians to reflect on which areas of their professional life they need to rethink in order to become more satisfied professionals.

Moderators
MC

Monica Colon-aguirre

Assistant Professor, Library Science, East Carolina University

Speakers
avatar for Kathryn Webb

Kathryn Webb

Head, Research and Instructional Services, Joyner Library, East Carolina University



Wednesday October 16, 2019 3:30pm - 4:20pm EDT
Winston 1A

3:30pm EDT

Calling all academic library deans/directors!
Everyone needs a peer support network! This session offers academic library deans/directors the chance to build their peer networks, make connections, and discuss common issues. Need advice on a thorny situation? Seeking inspiration for a new space? Have great ideas to share? Looking for grant partners? This session is for you! Facilitated by the current and past chairs of the UNC Libraries Advisory Council, this session brings together private and public academic library deans/directors from 2- and 4-year institutions across the state to discuss how we can partner to improve services to our institutions and support each other. Conversation starters include communicating the value of libraries to the institution’s leaders, successful partnerships among libraries of different types, and identifying and responding to user needs. Where the conversation goes is up to you! We hope this is the first of many such conversations among library deans/directors at community college, private, and public academic institutions.

Moderators
JL

Janice Lewis

Director, Academic Library Services, ECU

Speakers
avatar for Anne Moore

Anne Moore

Dean, J. Murrey Atkins Library, University of North Carolina at Charlotte


Wednesday October 16, 2019 3:30pm - 4:20pm EDT
Salem 1B

3:30pm EDT

Libraries: Spaces to Plug In
Collecting statistics, shelving books, and relocating library furniture require a significant amount of library employee time. But, what if we harnessed our efforts and energy more meaningfully? In our session, we will demonstrate how we have repurposed library spaces and reorganized library content based on usage statistics. By collecting detailed headcounts that note student preferences for seating, we have been able to craft student-centered placement of library furniture and renovation plans. This approach prevents libraries from continually spinning wheels on resetting furniture configurations that do not accommodate student needs. By collecting content-specific book statistics and collaborating with academic stakeholders, we have been able to offer more flexible access and labeling of our Children’s and YA literature collections. This approach has increased usage of materials, reinvigorated study spaces, and highlighted resources that were previously underused. Session attendees will take away constructive ideas that can be accomplished with little or no budget that will change and revitalize how students plug into your library.

Moderators
avatar for Natalie Bishop

Natalie Bishop

Associate Dean of the Library and University Archivist, Gardner-Webb University

Speakers
avatar for Pam Dennis

Pam Dennis

Dean of the Library, Gardner-Webb University
Historical research - German, Jewish, localOnline classes - Blackboard, infographics, LibGuidesReference chatGraduate researchMusicKnitting


Wednesday October 16, 2019 3:30pm - 4:20pm EDT
Salem 3A

3:30pm EDT

Rethinking Access: Examining Accessibility Barriers in Public and Technical Services
We tend to think of accessibility in terms of physical disability. This is a huge part of the equation, but there’s so much more--and we sometimes impose barriers to access without realizing it. Even innocent signs like “Ask at the Desk for Help” can prevent patrons from fully accessing the library’s resources and services. In this session, we will look at library accessibility from the perspective of both public services and technical services, with takeaways that can work at any type of library. We’ll explore accessibility issues that you might not have considered, and we’ll recommend affordable fixes that anyone can implement, whether you work on the front lines, behind the scenes, or in administration.

Speakers
JZ

Jessica Zellers

Collection Development Librarian, Western Carolina University
VP

Valerie Pelnar

Circulation Day Supervisor, Western Carolina University



Wednesday October 16, 2019 3:30pm - 4:20pm EDT
Winston 1B

3:30pm EDT

Library Marketing From the Ground Up: Creating a Cohesive Plan to Maximize Your Reach
Librarians spend insurmountable amounts of time and effort planning and implementing programs and services for their community, but don’t often consider how to best get the word out about what they have to offer. This presentation will function as a ‘Marketing 101’ for public libraries. We will discuss the ins and outs of creating cohesive and effective advertising across your library system, and how to ensure your efforts come together to form a bigger picture. Our speakers will also highlight the steps they’ve taken to create a viable marketing plan for their library and share the successes, pitfalls, and experiences they’ve encountered throughout the process.

Topics covered include:
-Building your brand
-Coordinating promotions system-wide
-The importance of setting measurable and attainable goals
-Carving out your digital footprint: best practices for web usability, social media, and interacting with local media outlets
-Tools libraries can use to begin cohesive advertising efforts, including graphic design software and scheduling tools
-Cultivating relationships with your audience and finding your voice
-Advertising outreach--spreading the word to your community

Attendees will be provided with handouts to assist them with goal setting and building their own marketing plan.

Moderators
avatar for Jenny Levins

Jenny Levins

Program Development and Community Engagement Coordinator, Iredell County Public Library

Speakers
JM

Julianne Moore

Library Director, Iredell County Public Library


Wednesday October 16, 2019 3:30pm - 4:20pm EDT
Winston 3C

3:30pm EDT

Adult STEAM: Connect, Explore, Grow
Adult STEAM programming recognizes that adult life-long learners also benefit from an increased interest and discovery of STEAM topics which can empower to them to think creatively and to design and engineer solutions to real world problems. With this goal in mind the Catawba County Library has established a year-long series of community driven STEAM programs for Adults. During this session, we will share the inspiration for Adult Steam programs, how to get started, find community partners, funding ideas, and program evaluation. Participants will also learn how to transform popular DIY craft programs into Adult STEAM programs.

Moderators
avatar for Shelley Orr

Shelley Orr

Digital Services Librarian, Catawba County Library System
My background has been in digitization, collection development, and instructional technology. I love connecting people to technology that can help to enhance their life.

Speakers
AM

Allison McKiernan

Adult Services Librarian, Catawba County Library System


Wednesday October 16, 2019 3:30pm - 4:20pm EDT
Salem 3C

3:30pm EDT

Open Educational Resources: How North Carolina Academic Libraries are Increasing Textbook Affordability
With textbook and learning materials costs on the rise, libraries across the country are working on solutions for students and faculty using Open Educational Resources (OER). In this session, you'll find out about several OER and textbook affordability initiatives taking place in North Carolina's academic libraries, large and small, and will hear more about NC LIVE's Open Education North Carolina program and how it can help you, your faculty, and your students. Attendees will learn more about the opportunities and challenges that face libraries involved with affordable textbook initiatives and discover ways to start and sustain a movement on their own campuses.

Speakers
avatar for Jeanne Hoover

Jeanne Hoover

Head, Scholarly Communication, East Carolina University
avatar for Rob Ross

Rob Ross

Executive Director, NC LIVE
avatar for Catherine Lee

Catherine Lee

Dean, Learning Resource Center, Cape Fear Community College
I love to eat out, watch way too much TV, and read banned books.



Wednesday October 16, 2019 3:30pm - 4:20pm EDT
Winston 1C

3:30pm EDT

Inclusive Teaching and Design Practices in Online Learning
There is a current growth of online learning in libraries, including online courses, virtual programming, online learning objects, and open education resources (OER). Another trend to emerge in libraries is inclusive teaching. Hockings (2010) defines inclusive teaching as “the ways in which pedagogy, curricula and assessment are designed and delivered to engage students in learning that is meaningful, relevant and accessible to all” (p. 1). The rise of these two trends in libraries shows the need for inclusive and accessible online practices in libraries. During this conversation starter, moderators will engage with questions such as what actions and steps do you take to make your teaching and design practices more inclusive? How is inclusive teaching online or instructional design similar or different to inclusive teaching in-person? Are there specific benefits and difficulties? What are some issues that have arisen in your teaching, online instruction, and design around being more inclusive? We will also share resources that can help with inclusive online teaching and design. Please join the NCLA Distance Learning Section sponsored Conversation Starter on best practices, challenges, and resources on this topic.
Hockings, C. (2010). Inclusive learning and teaching in higher education: a synthesis of research. EvidenceNet, 67.

What was discussed/notes: https://tinyurl.com/ncla2019dlsinclusion 

Moderators
avatar for Sam Harlow

Sam Harlow

Online Learning Librarian and Assistant Professor, UNC Greensboro Libraries

Sponsors & Sections

Wednesday October 16, 2019 3:30pm - 4:20pm EDT
Salem 1C

4:30pm EDT

Vendor Reception sponsored by ProQuest
Please join us in the Exhibit Hall for refreshments and to talk with this year's exhibitors.

Moderators
avatar for Catherine Tingelstad

Catherine Tingelstad

Instruction & Curriculum Engagement Coordinator, UNC Charlotte

Sponsors & Sections
avatar for ProQuest

ProQuest

ProQuest
Sean Kozak


Wednesday October 16, 2019 4:30pm - 6:00pm EDT
Piedmont 1-3

6:30pm EDT

BLINC Dinner sponsored by SimplyAnalytics
Limited to BLINC members and prospective members; contact Steve Cramer at smcramer@uncg.edu as needed. 

Moderators
avatar for Steve Cramer

Steve Cramer

Business & Entrepreneurship Librarian, UNC Greensboro
I am the UNCG Business & Economics Librarian. I'm co-chairing the Entrepreneurship & Libraries Conference, which will take place in Durham NC in Fall 2020, https://entrelib.org/. Previously I worked at Duke University and Davenport College. I'm co-founder of Business Librarianship... Read More →

Sponsors & Sections

Wednesday October 16, 2019 6:30pm - 8:30pm EDT
TBD

6:30pm EDT

Endowment Book Trivia Night
Want to have a blast with your colleagues and help support the NCLA endowment? Join NMRT for an awesome evening of book trivia with Bookmarks, Winston-Salem's nonprofit independent bookstore! While you play, you'll be able to enjoy food and beverages from Footnote Coffee & Cocktails, which is connected to Bookmarks! Please note that trivia is limited to 50 participants. All proceeds will go to the NCLA endowment.

Moderators
avatar for Amanda Glenn-Bradley

Amanda Glenn-Bradley

User Engagement Librarian & CrAFT Studio Coordinator, UNC Asheville
I am the resident extroverted librarian who will nerd out about outreach, maker culture, history, and anything pop culture with you!

Sponsors & Sections

Wednesday October 16, 2019 6:30pm - 9:00pm EDT
Footnote Coffee & Cocktails 634 W 4th St Ste 120, Winston-Salem, NC 27101, USA

6:30pm EDT

Endowment Pub Crawl
Not into trivia? Join us for a self-guided pub crawl to see what all downtown Winston-Salem has to offer! All proceeds will go to the NCLA endowment.
Click here to access the Pub Crawl directions and recommentations!​​​

Moderators
avatar for Amanda Glenn-Bradley

Amanda Glenn-Bradley

User Engagement Librarian & CrAFT Studio Coordinator, UNC Asheville
I am the resident extroverted librarian who will nerd out about outreach, maker culture, history, and anything pop culture with you!

Sponsors & Sections


Wednesday October 16, 2019 6:30pm - 9:00pm EDT
Footnote Coffee & Cocktails 634 W 4th St Ste 120, Winston-Salem, NC 27101, USA
 
Thursday, October 17
 

7:30am EDT

Beta Phi Mu Breakfast: "Libraries: Spaces to Support Youth Activism"
Please join us for this year's Beta Phi Mu breakfast featuring Dr. Sandra Hughes-Hassel. You need not be a Beta Phi Mu member to attend! 

Today more and more youth are speaking out about the injustices they see in their schools, their communities, and the world. In this keynote Dr. Hughes-Hassell will explore the role of libraries as spaces to amplify youth voice and support youth activism.

Speakers
avatar for Sandra Hughes-Hassell

Sandra Hughes-Hassell

Professor, University of North Carolina at Chapel Hill
Sandra Hughes-Hassell, Ph.D., is a professor in the School of Information and Library Science at the University of North Carolina at Chapel Hill. She is also President of the Young Adult Library Services Association (YALSA). In her current research, she focuses on social justice issues... Read More →


Thursday October 17, 2019 7:30am - 8:50am EDT
Gaines Ballroom 2 [Embassy]

8:00am EDT

School-Public Library Partnerships
This round-table discussion will explore school-public library partnerships. Representatives from school and public libraries will lead discussions on ways we can collaborate to benefit our communities.

Moderators
LD

Lisa Donaldson

Youth Services Coordinator, Henderson County Public Library

Speakers
avatar for Sedley Abercrombie

Sedley Abercrombie

Branch Manager, West Davidson Public Library
I am the branch manager for the West Davidson Public Library. I have 10 years school library experience. I am also an adjunct instructor for East Carolina University, teaching Children's Literature.
CP

Colleen Pinyan

Guilford County Schools
SK

Sheila Killebrew

Director, Davidson County Library

Sponsors & Sections

Thursday October 17, 2019 8:00am - 8:50am EDT
Salem 1B

8:00am EDT

Are library collections at a critical crossroads in terms of collection analysis and management? From the decline of the “Big Deal” to the impact of Plan S.
The practice of managing collections in all library settings is increasingly more complex and dynamic. From the “bundled packages” of journal titles traditionally marketed by commercial publishers since the 1990s to the latest decision by the University of California system to not renew their journal subscriptions with Elsevier, the times are changing quickly in collection management. The winds of change are blowing all over the world and from Finland to Sweden and California as libraries reassess their collection management practices in terms of shrinking or flat budgets with uncontrollable price increases from publishers.
What is the impact of these current collection trends on libraries in North Carolina? This presentation will highlight the latest events in collection management especially regarding publishing models, open access and the future of managing collections. The session is designed with two parts; a presentation with an overview of collection management (20 minutes) and time for the audience to talk in small break out groups (30 minutes) including a wrap-up by the presenter of what libraries are doing in North Carolina to manage their collections in an era of powerful change.

Speakers
avatar for Rebecca Vargha

Rebecca Vargha

Head, Information and Library Science Library, UNC Chapel Hill
Rebecca Vargha is Librarian, School of Information and Library Science (SILS) at the University of North Carolina, Chapel Hill since 2001. Her responsibilities as head of this library include collection development, staff supervision, liaison with departmental faculty and the central... Read More →


Thursday October 17, 2019 8:00am - 8:50am EDT
Salem 3B

8:00am EDT

So! You STILL Want to be a Library Director: Things They Don’t Teach You in Library School
“They didn’t teach me that in library school!” is a common refrain among new library directors, as some unexpected situation that seems straight out of Joseph Heller’s "Catch 22" befalls them in their early days on the job. Learn from three library directors with varying levels of experience what fresh hells await you that the academics of library science never conceived. From confusing laws and regulations to frustrating facility failures, from transitioning to your new role to operating in a governmental environment, from staff development to dealing with the public, find out how to steel yourself for the gale force winds of public library directorship. For assistant directors, branch managers, department heads, new directors, and those new to their career or library school students – anyone whose career path might lead to a public library directorship. Academic librarians welcome as well – many of the same characteristics apply to all types of libraries. A follow-up to the North Carolina Public Library Directors Association’s popular “So! You Want to be a Public Library Director…” 2017 preconference.

Moderators
RH

Ross Holt

Library Director, Randolph County Public Library

Speakers
avatar for Laurel Morris

Laurel Morris

Library Director, Gaston County Public Library
Graduated with MLS from UNC Chapel Hill 1984 and MPA from UNC Charlotte in 1988. Staff member at Gaston County Public Library for 32 years, Library Director since 2013. Current President of North Carolina Public Library Directors Association.
MB

Marlan Brinkley

Library Director, McDowell County Public Library

Sponsors & Sections

Thursday October 17, 2019 8:00am - 8:50am EDT
Salem 3C

8:00am EDT

Customer Service A La Carte
All libraries serve diverse groups of customers with specific needs. Learn how Cumberland County Public Library is incorporating supplemental on-demand training modules to enhance our customer service model, and to allow staff to prioritize the trainings that they need most. CCPL staff will discuss how expanding customer service trainings to include brief, specific on-demand mini-sessions allows library employees to quickly acquire the basic skills and information they need for successful customer interactions with various groups. Targeted trainings can help staff to meet the unique challenges of serving teens, parents and small children, customers who are experiencing homelessness, members of the military, customers who may struggle with English as a second language or who may rely on sign language to communicate, and customers with physical or mental disabilities. On-demand videos on specific topics and skill-sets enable staff to receive basic training on how to effectively meet the needs of various populations they serve, in quick, digestible pieces.

Speakers
avatar for Jennifer Hatcher

Jennifer Hatcher

Branch Manager, Cumberland County Public Library and Information Center

Sponsors & Sections


Thursday October 17, 2019 8:00am - 8:50am EDT
Winston 1B

8:00am EDT

Helping Libraries Serve the Print Disabled - NC Library for the Blind and Physically Handicapped
Do you serve people who are visually impaired or have other disabilities that prevent them from reading standard print books? Chances are yes, you do, whether you know it or not. Librarians from the NC Library for the Blind and Physically Handicapped will discuss strategies for serving this population, from the latest technologies that can improve reading accessibility to tailoring your outreach, programs, collection development, and customer services to these populations. Whether your library is public, academic, school, or community-based you'll also find out how NCLBPH can help your library and those with print disabilities statewide.

Moderators
GP

Gina Powell

Outreach and Volunteer Services Librarian, NC Library for the Blind and Physically Handicapped

Speakers
JB

Josh Berkov

Collection Management Librarian, NC Library for the Blind and Physically Handicapped
CR

Catherine Rubin

Assistant Regional Librarian, NC Library for the Blind and Physically Handicapped
avatar for Craig Hayward

Craig Hayward

Systems and Digital Services Librarian, NC Library for the Blind and Physically Handicapped
Craig holds an MLIS from the University of Pittsburgh and BA in Communications (Film/TV) from McDaniel College in MD. He oversees the library’s automation system (ILS), online catalog, website, social media, and all other digital technologies. He provides patron support for downloading... Read More →

Sponsors & Sections


Thursday October 17, 2019 8:00am - 8:50am EDT
Winston 1A

8:00am EDT

I have a StoryWalk at my library, Now what?
According to Carolina Parent, at least 11 counties in North Carolina have ongoing StoryWalk installations partially sponsored by public libraries, in both rural and urban areas of our state. This trend is now so developed that at least two specialized vendors focus on StoryWalks in libraries.
This conversation starter invites both librarians who are new to StoryWalk programming as well as seasoned pros to come together to discuss how to assess this growing trend. It's difficult to figure out how StoryWalks are being used, especially if they're off-site. They can also be difficult to sustain. After brief introductions to StoryWalk programming at Charlotte Mecklenburg Library and Alamance County Public Libraries, as well as the lessons they have learned, facilitated conversation will take place around the questions of 1) How do I assess the impacts of my StoryWalk?, 2) How do I keep the momentum going after it is up?, and 3) How do I sustain it?
References: http://www.carolinaparent.com/CP/StoryWalk-Trails-Combine-Nature-Hikes-With-Storytime/
http://www.curiouscitydpw.com/storywalk/

Moderators
avatar for Noah Lenstra

Noah Lenstra

Associate Professor, Library and Information Studies (LIS) Department, University of North Carolina-Greensboro

Speakers
EN

Emily Nanney

Education Leader, Charlotte Mecklenburg Library
SG

Susana Goldman

Director, Alamance County Public Libraries

Sponsors & Sections

Thursday October 17, 2019 8:00am - 8:50am EDT
Salem 1C

8:00am EDT

Marketing You and Your Library with Outreach: How you can effectively inform the public about your outreach services resources
Learn how you can market your library’s resources with or without an outreach department.

Speakers
KC

Kelly Cehelnik

Community Engagement Librarian, Union County Public Library
MB

Mary Beth Adams

Outreach Coordinator, Alamance County Public Library
SL

Siobhan Loendorf

Assistant Director, Catawba County Library
avatar for Greta Caldwell

Greta Caldwell

Outreach Services Librarian, Catawba County Library

Sponsors & Sections

Thursday October 17, 2019 8:00am - 8:50am EDT
Winston 3B

8:00am EDT

So you want to start a Library podcast?
If your library is interested in starting a podcast and you want to know the ins and outs from start to finish, this session is for you! Podcasting is "the practice of using the Internet to make digital recordings of broadcasts available for downloading to a computer or mobile device," and for a lot of libraries that have blogged in the past, it's the next logical step in promoting your programs, collection, services, and events.

Speakers
avatar for Curtis Rogers

Curtis Rogers

Communications Director, South Carolina State Library
Dr. Curtis Rogers1500 Senate StreetColumbia, SC 29201803-734-8928Booth Rep.: Dr. Curtis RogersSCSL Staff


Thursday October 17, 2019 8:00am - 8:50am EDT
Salem 1A

8:00am EDT

Wellness Literacy @ Your Library
Both Debra and Jenneffer are public librarians working on health and wellness projects for the NCLA Leadership Institute. Jenneffer started a weekly session for adults called Mindful Mondays, where she leads a different guided meditation each week, starting with a stretching routine. A one-time regular practitioner of meditation, she realized that in order to provide this service for others, she needed to fulfill those needs for herself. Debra is passionate about health and wellness. She has collaborated with her county wellness committee, a nutritionist, and her community to provide a variety of health and wellness opportunities and programs for staff and patrons. She is using data about her county in order to target programming that addresses health and wellness concerns.

Moderators
avatar for Debra  Trogdon-Livingston

Debra Trogdon-Livingston

Branch Manager, Gaston County Public Library
I am the manager of the Mount Holly Branch of Gaston County Public Library. I love serving the public and finding new ways to build our community. I have a passion for training and growing staff. I enjoy programming for all ages both in house and outreach. YA and LGBTQIA+ novels are... Read More →

Speakers
avatar for Jenneffer Sixkiller

Jenneffer Sixkiller

Librarian, Mooresville Public Library
I am an RPCV who lived in the Kalahari desert for nearly two years. I love to cook, garden, recycle, read, and drink craft IPAs. I teach free meditation classes for the public and my staff. I practice yoga, bicycling, walking, playing with my two boisterous children, when I'm not... Read More →

Sponsors & Sections


Thursday October 17, 2019 8:00am - 8:50am EDT
Winston 1C

8:00am EDT

Information and Digital Literacy in Collegiate Sports
The team at C.G. O’Kelly Library is alway pushing the envelope in terms of advocacy and establishing new partnerships on campus and beyond.  Presenters will showcase how collegiate (football) coaches are encompassing information & digital literacy skills on and off the playing field.  This session will entail a 25 minute mini documentary, with a Q/A at specfic intervals throughout, that unveils how a library can market/promote information literacy and identify atypical strategies for outreach efforts.The mini documentary also highlights many competences and aptitudes athletic coaches need to demonstrate in their profession. Many people are not cognizant of the research, assessment and schematics that are immersed into creating a sound game plan for an opponent. The art of game planning is analogous to the many skills and competencies researchers, librarians and other critical thinkers exhibit. Participants will leave the presentation with options on how:
  • To market & promote the concepts of information literacy (ACRL Frames)
  • Identify atypical strategies for outreach efforts with other entities for teaching and learning
  • The potential impact of a collaboration can benefit the library

Intended audience: Experience with knowledge and language of collegiate football

Speakers
FF

Forrest Foster

Director of Library Services, Charles W. Chesnutt Library, Fayetteville State University


Thursday October 17, 2019 8:00am - 8:50am EDT
Winston 3A

9:00am EDT

"Libraries: Spaces to _____" Lightning Round
Link to presentations: https://drive.google.com/drive/folders/1mCeHPA95DVHhwvkPx8tM5Gee7qC_iGAp?usp=sharing

Each lightning round talk will last no more than 5 minutes, with time for questions at the end of the session.

"Spaces to Collaborate: An Examination of the Use of Library-Provided Technology in Group Study Spaces" Terry Brandsma
Space for collaborative work in libraries continues to be in high demand. Over the past several years we have been able to increase the number of group study spaces as we reduced the footprint of our print collection. The new space configurations included installing technology, with the assumption that the technology would be used for collaborative work. As we added more spaces we realized that we needed to look critically at our assumptions, evaluate the use of these spaces, and see if the library-provided technology aligns with what our users need. In February 2018, a quick observational study looked at the use of library-provided technology in designated group study spaces. The study was then repeated in February/March of 2019 after several of the spaces were reconfigured. The background, methodology, and brief results will be presented.

"Beyond Working in the Library Space: Professional Development for Student Employees" Kathryn M. Crowe
Student employees are vital to academic libraries and provide essential services. It is important that libraries offer opportunities to add value to the student experience and enhance their skills to prepare them for future careers. At a public university the Libraries employ about 100 undergraduate and graduate students and developed a variety of curricular and co-curricular opportunities, often in collaboration with other campus units.
To enhance development opportunities, the Libraries appointed a team of student supervisors to create new opportunities for student employees. The team goals included:
Revising student worker fall orientation
Updating online training modules for customer service
Developing face-to-face workshops on workforce skills
To accomplish these goals, the team updated and enhanced the orientation slideshow and presentation, selected new videos for the customer service tutorials and developed a series of workshops. Before planning the workshops, a survey of students was conducted to ascertain needs and the team collaborated with campus offices to identify presenters. Workshops are held each semester. Students are paid for the sessions and receive credit through the campus co-curricular transcript system.

"RPGs for Kids" R. Scott Frawley
This lightning round talk presents the basics of running role-playing games for children K-5. Gaming and Dungeons & Dragons library programs have become increasingly popular, and presenter Scott Frawley from Durham County Library demonstrates how to tailor these activities to younger gamers. RPGs promote cooperation and creative storytelling, and young players will especially benefit from the math and problem solving found in such games. Scott will showcase the successes from his own games, and teach how minimal preparation can lead to great results.

"Breathe Life into your Library Orientation" Laura Nowak
All too often we find library orientations in school libraries that involve too much "sit and get". Students come to the library and sit for 20 minutes while the librarian explains how to checkout a book, find resources, and use the library. Students leave even less excited about the library and do not remember the majority of what they heard. Come listen to a quick overview of three different ideas you can use to revamp your library orientation to get students and staff alike excited about everything that the library has to offer. Your library orientation needs to reflect the way you want your patrons to feel about visiting the library.

"Libraries: Spaces to Celebrate Veterans" Andrew Pierce
In Gaston County, veterans compose 15% of the population. In the spring of 2018, the Gaston County Public Library transformed the library into a space to celebrate, inform, and provide reflection to veterans. The library presented a film and lecture series entitled “Honorable People and the Stalemate War”. Through films, and episodes of Ken Burn’s The Vietnam War, the library entertained and informed veterans, their families, and patrons through the powerful medium of film. Throughout the series, the library also provided information sessions and film introductions to inform veterans of important services and provide Vietnam veterans some reflection on the war. Susan Lockridge, Register of Deeds, and Kurt Geske of Gaston Veteran Services, presented vital information about the services their offices provide. Director of the Gaston County Museum Jason Luker presented the impact of the war on American film. Finally, local author Jack McCabe discussed the aftermath of the war. His presentations, provided a tough, yet much-needed conversation about the emotional and physical struggles these veterans faced both on the battlefield and when they returned home. This series provided a space to celebrate an underserved population in our community. Most importantly, this series served as a well overdue welcome home.  

"Digital Preservation Peer Assessment" Annie Peterson
Many libraries provide excellent digital access to their special collections, born-digital material, and other digital content, but many also struggle with preserving those digital collections so users in the future can access them as well. The Digital Preservation Peer Assessment Framework was developed by LYRASIS and NEDCC to support institutions assessing their digital preservation successes, gaps, and needs. This lightning talk will introduce participants to the framework, which helps institutions plan to preserve their digital collections, such as digitized special collections or born-digital materials, for the future. The framework is freely available for institutions to use on their own or collaboratively to set benchmarks, identify gaps, and create plans for preserving their digital collections. The framework includes questions to assess the organization, staff and resources, policy infrastructure, processes and workflows, and technological resources. Idea banks throughout the assessment provide institutions with paths forward in digital preservation planning.

Moderators
avatar for Lynda Reynolds

Lynda Reynolds

Public Library Mgt. Consultant, State Library of North Carolina

Speakers
AP

Annie Peterson

Program Leader, LYRASIS
avatar for Terry W. Brandsma

Terry W. Brandsma

Information Technology Librarian, UNC Greensboro
Terry W. Brandsma is the Information Technology Librarian at the University Libraries, UNC Greensboro. He is a graduate of the United States Coast Guard Academy and received his MLIS from Long Island University. His work in public, special, and academic libraries has concentrated... Read More →
avatar for Andrew Pierce

Andrew Pierce

Librarian Supervisor - Circulation Services, Gaston County Public Library
I am the Librarian Supervisor of Circulation Services for the Gaston County Public Library. I manage the Circulation Section at the Main Branch, as well as Circulation Services systemwide. I also coordinate adult programming at the library including a film series, adult summer reading... Read More →
avatar for Kathryn M. Crowe

Kathryn M. Crowe

Associate Dean for Public Services, University of North Carolina at Greensboro
LN

Laura Nowak

School Library Media Coordinator (Elementary), Wake County Public School System
RF

Robert Frawley

Children's Services Manager, Durham County Library



Thursday October 17, 2019 9:00am - 9:50am EDT
Salem 3A

9:00am EDT

It’s Lonely at the Top: But It Doesn’t Have to Be
When you started your library career did you expect to be a manager? I didn’t and I am sure I am not alone in that. Many of us find ourselves in management, often with little or no preparation. It is not always easy to find support in our organizations or time to improve our management skills. Here is your chance to network with other library managers and share lessons learned, best practices, and questions. This session is open to prospective, new, and experienced managers of all types of libraries. Discussion topics will include performance management, communication, decision making, managing up, staff development, leadership and more.

Speakers
avatar for Christie Reale

Christie Reale

Kannapolis Branch Manager, Cabarrus County Public Library



Thursday October 17, 2019 9:00am - 9:50am EDT
Salem 1B

9:00am EDT

So! You STILL Want to be a Public Library Director: Thriving in a Governmental Environment
All public libraries are dependent on local governments, whether as departments within a city or county, or as larger library systems reliant on the support of multiple counties or towns. Learn about intergovernmental relations from experienced county and town managers, and hear about resources and classes available from the UNC School of Government. Gain insight about making the library an integral part of local government, and getting the most out of collaboration and cooperation with other government departments. For assistant directors, branch managers, department heads, new directors, and those new to their career or library school students – anyone whose career path might lead to a public library directorship. Academic librarians welcome as well – many of the same characteristics apply to all types of libraries. A follow-up to the North Carolina Public Library Directors Association’s popular “So! You Want to be a Public Library Director…” 2017 preconference.

Moderators
RH

Ross Holt

Library Director, Randolph County Public Library

Sponsors & Sections

Thursday October 17, 2019 9:00am - 9:50am EDT
Salem 3C

9:00am EDT

Space to Define Purpose: Strategies for Creating Mission, Vision, and Values with Your Team
While many libraries develop a strategic plan and define Mission, Vision, and Values at the administrative level, how do you accomplish this at a smaller, departmental level? Join us as we define and differentiate between Mission, Vision, and Values, and examine how developing each of these can benefit high-performing teams. The process and the final products can help us understand our purpose, the beliefs that guide our professional behaviors, and how we envision our futures. Practice-based information will be provided that can be used to lead your team through the highly collaborative process of creating your own unique Mission, Vision, and Values. We will discuss strategies for honoring the already existing core values of your larger organization, approaches for creating space for all team members to participate, and techniques for including diverse learning styles and communication preferences.

Moderators
avatar for Shelly Hypes

Shelly Hypes

Director of Access Services, UNC Charlotte
I get pretty excited about: Little Free Libraries, Project Management, Access Services, Public Services, and Leadership and Communication...

Speakers
avatar for Ryan Harris

Ryan Harris

Head of Research & Instructional Services, UNC Charlotte

Sponsors & Sections

Thursday October 17, 2019 9:00am - 9:50am EDT
Winston 1A

9:00am EDT

Library Signage: The Good, The Bad, and the Ugly
Could your library’s signage do with a makeover? The session will look critically at many types of library signs and review positive and negative aspects of library signage. We will also address how to conduct a signage audit and the importance of library branding. Dr. Curtis Rogers is the Communications Director for the South Carolina State Library and has been working in the library and information science field for 31 years. He has worked at the Union (SC) Carnegie Library, the Charleston County Public Library and has taught courses at the USC School of Library and Information Science. He has conducted seventy-six signage audits to date in South Carolina.

Speakers
avatar for Curtis Rogers

Curtis Rogers

Communications Director, South Carolina State Library
Dr. Curtis Rogers1500 Senate StreetColumbia, SC 29201803-734-8928Booth Rep.: Dr. Curtis RogersSCSL Staff


Thursday October 17, 2019 9:00am - 9:50am EDT
Winston 1B

9:00am EDT

What’s next? The Future of Service at UNCW Randall Library
How will services be delivered in a renovated & expanded library? Is the sky the limit or does our current reality ground us?

These are the key questions facing staff at Randall Library at the University of North Carolina Wilmington in the Fall of 2018. To attempt to address these questions, library leadership organized cross-departmental teams to investigate potential service models for the desk and share back their findings with the entire library. At the same time, library staff engaged in a series of visioning exercises with Brightspot Strategy to further define the user experience in the library and potential service models. This presentation will explore the findings from both these efforts as well as the successes and failures along the way.

Moderators
avatar for Nicole Tekulve

Nicole Tekulve

Associate Director Library User Experience for Access and Spaces, Randall Library, University of North Carolina Wilmington

Speakers
TI

Tammy Ivins

Online & Distance Education Librarian, Randall Library, University of North Carolina Wilmington
VY

Von Yeager

Student Success Librarian, Randall Library, University of North Carolina Wilmington
avatar for Lisa Coats

Lisa Coats

Humanities Librarian, UNC Wilmington
I am the Humanities Librarian at UNCW's Randall Library, liaison to Creative Writing, English, Film Studies, Philosophy & Religion, World Languages & Cultures, and Women and Gender Studies.

Sponsors & Sections


Thursday October 17, 2019 9:00am - 9:50am EDT
Salem 3B

9:00am EDT

Foster an Inclusive, Welcoming Library, (Even if Your Staff is Homogeneous), With a Diversity Committee
Although the library profession's interest in topics of diversity, equity, and inclusion continue to rise, many individual libraries aren't sure how to make effective practical changes -- especially in libraries where staff are mostly homogeneous. Even libraries with staff of diverse identities may lean too heavily on those few individuals to represent all diverse people, who may feel burnt out or unduly burdened rather than supported. Creating a diversity committee for your library or library system takes the burden off of the few and makes this task a challenging yet manageable opportunity for true organizational transformation. A facilitator will ask a series of guided question to representatives from three functioning diversity committees from North Carolina libraries.

Speakers
avatar for Pamela McCarter

Pamela McCarter

Equity Initiative Leader, Charlotte Mecklenburg Library
Pamela McCarter has been a Charlotte Mecklenburg Library employee since July 1996. She has broad experience working with children, teen, and adult programming, outreach services, partnership building, as well as, training & development spanning over twenty years. Pamela currently... Read More →
avatar for Joel White

Joel White

Children's Manager, Durham County Library
Cultural Diversity, Summer Reading Videos, Library Design for functionality
EE

Esmirna Esparza

Hispanic Outreach Coordinator, Forsyth County Public Libraries
avatar for Lindsey Dunn

Lindsey Dunn

Readers' Advisory Librarian, Ebsco NoveList



Thursday October 17, 2019 9:00am - 9:50am EDT
Salem 1A

9:00am EDT

True crime pays off: organizing a day of true crime programs at the library
Reach out to your customers who love the 364s! With the popularity of podcasts and television shows like “Serial” and “Making a Murderer,” the true-crime genre has never been more popular. Hear how one library organized a daylong event for fans of true crime that included presentations, demonstrations of detective and investigative techniques, and an interactive staged “crime scene” that gave attendees hands-on experience with several forensic science techniques. The panel will discuss how to find presenters and set schedules. They’ll show how you don’t have to have a large facility to host a big program like this, just a creative approach to using the space and equipment you have. They will even bring a workforce-development angle by explaining how eager several speakers were about the chance to encourage young people to consider working in criminal-justice-related fields. (Please note: unlike the actual event, no portion of this presentation will be too graphic or disturbing to younger or more sensitive attendees.)

Speakers
MK

Matthew Kleven

Information Services Librarian, Cumberland County Public Library
ST

Sabrina Taylor

Information Services Librarian, Cumberland County Public Library
NA

Nora Armstrong

Division Manager, Programs & Services, Cumberland County Public Library



Thursday October 17, 2019 9:00am - 9:50am EDT
Winston 1C

9:00am EDT

Why Does My Summer Reading Manual Look Different?!?!: Changes to the Collaborative Summer Library Program (CSLP)
The Collaborative Summer Library Program (CSLP) has some very big upcoming changes to help member libraries provide the best summer reading program possible beginning with the 2020 program year. There will be one website login to access the manual, proprietary downloads and shop, a newly formatted manual will be ready to ship or download by September 1st, one artist for all age groups, as well as revised Rules of Use that are simpler and more conducive to what member libraries need. Given that there are many changes happening at the same time, CSLP board members and state reps have begun to present at state library association conferences with CSLP state representatives to share how these changes will affect libraries and allow library staff to ask questions. The NCLA conference happens at just the right time to share these changes with libraries in our state to ensure a smooth transition.

Moderators
LD

Lisa Donaldson

Youth Services Coordinator, Henderson County Public Library

Speakers
CM

Chrissie McGovern

Branch Manager, Dallas Branch Library, Gaston County Public Library, President, Collaborative Summer Library Program (CSLP)
avatar for Jasmine Rockwell

Jasmine Rockwell

Youth Services Consultants, State Library of North Carolina

Sponsors & Sections


Thursday October 17, 2019 9:00am - 9:50am EDT
Winston 3B

9:00am EDT

Vital Records for Genealogy
This class will introduce participants to the value and availability of birth, marriage, divorce, and death records in North Carolina and nearby jurisdictions. How reliable are these records and for what periods are they available? What can one do for those periods in which they do not exist?
Vital Records for Genealogy

Speakers
avatar for Marcellaus Joiner

Marcellaus Joiner

Librarian II/Archivst, HIGH POINT PUBLIC LIBRARY/HIGH HISTORICAL MUSEUM

Sponsors & Sections

Thursday October 17, 2019 9:00am - 9:50am EDT
Winston 3A

9:00am EDT

There's Space For Us All: An Introduction to NCLA
Want to hear about what awesome sections you can get involved with at NCLA? Come meet our section representatives and find out who they are and what they do. Each one of the representatives will give a brief overview of their section and then we’ll leave the remaining time for a meet and greet session where you can talk one-on-one with sections you’re interested in.

Moderators
Sponsors & Sections

Thursday October 17, 2019 9:00am - 9:50am EDT
Salem 2

9:00am EDT

#SquadGoals: Creating and Sustaining a Library Instruction Community
For the past few years, library instructors at our institution have participated in a collaboratively-designed library instruction community. In this round table, we will collectively define what instruction communities are and invite participants to share their personal experiences with formal and informal instruction communities. We will work together to identify some of the common instructional challenges librarians face and share how our participation in an instruction community has helped us address some of those at our institution, both for credit-bearing and course-integrated instruction. We will discuss the benefits of taking part in an instruction community and share how our community has encouraged personal growth, team cohesion, collaboration, and improved teaching. Participants will explore various models and share suggestions and resources for starting an instruction community at one’s own institution or with colleagues at other institutions. In addition to starting an instruction community, we will draw on our own experience to discuss how to sustain the community and identify organizational characteristics that cultivate a successful “squad” that is supportive, inclusive, and constructive.

Speakers
avatar for Hubert Womack

Hubert Womack

Instruction and Outreach Librarian, Wake Forest University
avatar for Kyle Denlinger

Kyle Denlinger

eLearning Librarian, Z. Smith Reynolds Library, Wake Forest University
I'm the eLearning Librarian at the Z. Smith Reynolds Library at Wake Forest University, where I teach an online information literacy course, collaborate with faculty on digital pedagogy projects, and support the work of students and faculty in my assigned departments.
avatar for Kathy Shields

Kathy Shields

Research & Instruction Librarian, Wake Forest University
Kathy Shields is the Research & Instruction Librarian for History and Social Sciences at Z. Smith Reynolds Library. In this capacity, she serves as the liaison to History, Psychology, and the Latin American and Latino Studies program and teaches for-credit courses in the library's... Read More →
avatar for Meghan Webb

Meghan Webb

Instruction and Outreach Librarian, Wake Forest University

Sponsors & Sections

Thursday October 17, 2019 9:00am - 9:50am EDT
Salem 1C

9:00am EDT

Using the Virtual Space of the Learning Management System (LMS) to Engage with Our Community
Learning management systems (LMS) can be powerful tools for reaching students and library users at their point of need. This is true for universities, colleges, and school libraries providing information literacy instruction to students and for public libraries teaching free courses for their patrons. According to a recent survey sent out at UNC Greensboro, students rely on their LMS to find most of their information for school; therefore, library integration within this tool is critical for reaching both face-to-face and online students. Free LMS systems (such as Canvas Free for Teachers) can also be useful for adult learners, trainings, and workshops outside of university settings.

At both UNC Greensboro and UNC Charlotte, librarians are developing coordinated library access for all students through the Canvas learning management system. Their goals include reaching students where they work, creating awareness of library services and resources, defining a librarian role in courses, and better serving students.

This panel will focus on useful LMS tools for librarians, software and apps for integrating with an LMS, tips for introductory course design, and resources for creating modules within the LMS. During this session, there will be opportunities for interaction through discussion, questions/answers, and audience polling.

Presentation link: https://tinyurl.com/ncla2019lms

Moderators
avatar for Catherine Tingelstad

Catherine Tingelstad

Instruction & Curriculum Engagement Coordinator, UNC Charlotte

Speakers
avatar for Sam Harlow

Sam Harlow

Online Learning Librarian and Assistant Professor, UNC Greensboro Libraries
BA

Beth Auten

Health & Human Services Librarian, UNC Charlotte


Thursday October 17, 2019 9:00am - 9:50am EDT
Winston 3C

9:00am EDT

NCLA Website Help
Have a question about the new website? Come visit the NCLA Web & Technologies Team in the exhibit hall, booth 306. We're here to help!

Wednesday 11:30am-2:30pm
Thursday 9:00am-11:00am, 1:30pm-3:30pm
Friday 8:00am-11:30am

Exhibitors
NW

NCLA Web & Technologies Committee

Explore the new NCLA website!


Thursday October 17, 2019 9:00am - 11:00am EDT
Piedmont 1-3

10:00am EDT

Ogilvie Lecture: Libraries: The Space to Guide Community and Professional Growth: Conversations with the ALA President and State Librarian of NC
This year's Ogilvie Lecture features Wanda K. Brown, current ALA President and Director of Library Services at the C.G. O’Kelly Library, Winston-Salem State University, in conversation with Timothy Owens, State Librarian.

This moderated discussion provides a wonderful opportunity to hear about trends and expectations for the future of libraries and librarians in our state and beyond.

Moderators
avatar for Michael Crumpton

Michael Crumpton

Assistant Dean for Administrative Services, NCLA President, UNC Greensboro
http://libres.uncg.edu/ir/uncg/clist.aspx?id=1946">Michael A. Crumpton, MLS, SHRM-SCP, is the Assistant Dean for Administrative Services at the University of North Carolina at Greensboro. Mike oversees administration of budgets, human resources and facilities; organizes and addresses... Read More →

Speakers
avatar for Wanda K Brown

Wanda K Brown

Director of Library Services at the C.G. O’Kelly Library, ALA President, Winston Salem State University
Wanda Brown, Director of Library Services at the C.G. O’Kelly Library, Winston-Salem State University, Winston Salem, N.C., is the president-elect of the American Library Association. An ALA member for 30 years, Brown is an active member of the Association of College and Research... Read More →
avatar for Timothy Owens

Timothy Owens

State Librarian, STATE LIBRARY OF NORTH CAROLINA



Thursday October 17, 2019 10:00am - 10:50am EDT
Piedmont 4

11:00am EDT

RTSS Table Talks
What do Big Deals, ILS migrations, streaming videos, and course adopted textbooks have in common? They’re all topics for RTSS’s sponsored Table Talks. Attendees will be welcome to pick a table and join in the lively conversation led by experts in their fields. Six to seven tables will be in play, so everyone is sure to find something to talk about! One of the tables will offer ideas on Getting Started in Technical Services for students and others who are new to the field.

Speakers
avatar for Christine Fischer

Christine Fischer

Head of Technical Services and Associate Professor, UNC Greensboro
Christine Fischer is the Head of Technical Services at UNC Greensboro, where she has worked since 2005. She has an interest in streaming film, acquisition models, and organizational culture. She has held positions in academic and special libraries in both public and technical ser... Read More →
avatar for Kristin Calvert

Kristin Calvert

Head of Content Organization and Management, Western Carolina University
Kristin Calvert is Head of Content Organization & Management at Western Carolina University and previously the Electronic Resources Librarian. Prior to coming to North Carolina she was Head of Periodicals at Saint Anselm College in New Hampshire. She also has worked at YBP Library... Read More →
PD

Patricia Dragon

Head, Special Collections Cataloging, East Carolina University
LB

Lisa Barricella

Head, Monographic Acquisitions, East Carolina University
Lisa Barricella is the Head of Monographic Acquisitions and Preservation/Conservation at East Carolina University in Greenville, North Carolina. Lisa earned her MLIS from the University of Pittsburgh, has worked in libraries since 2000 and joined ECU in 2003.
avatar for Tiffany Henry

Tiffany Henry

Discovery Cataloger, UNC Greensboro

Sponsors & Sections

Thursday October 17, 2019 11:00am - 11:50am EDT
Salem 3A

11:00am EDT

Libraries: Spaces to Lead: The UNC University Library Advisory Council Model
Panel discussion led by four UNC System library deans addressing challenges they face in the higher education environment and how they work collaboratively to address shared priorities such as budgets, recruitment and retention, and use of space. The panel will discuss the UNC System Library Advisory Council's new strategic plan, the process used to develop it, and how its objectives support UNC goals for access, student success, affordability and efficiency, economic impact and community engagement, and excellent and diverse institutions. Open educational resources, learning analytics, and shared resources will be among the objectives discussed.

Moderators
avatar for Michael Crumpton

Michael Crumpton

Assistant Dean for Administrative Services, NCLA President, UNC Greensboro
http://libres.uncg.edu/ir/uncg/clist.aspx?id=1946">Michael A. Crumpton, MLS, SHRM-SCP, is the Assistant Dean for Administrative Services at the University of North Carolina at Greensboro. Mike oversees administration of budgets, human resources and facilities; organizes and addresses... Read More →

Speakers
avatar for Anne Moore

Anne Moore

Dean, J. Murrey Atkins Library, University of North Carolina at Charlotte
MH

Martin Halbert

Dean of Libraries, UNCG
VC

Vicki Coleman

Dean of Library Services, North Carolina A&T State University
JL

Janice Lewis

Director, Academic Library Services, ECU

Sponsors & Sections

Thursday October 17, 2019 11:00am - 11:50am EDT
Salem 3B

11:00am EDT

So! You STILL Want to be a Library Director: The Data Driven Director
To be an impactful library director, you will need to demonstrate success, develop and maintain detailed reports, and tell the library’s story in an insightful and thoughtful way. And that means DATA! Gathering data takes time, energy, and a keen eye on what you need to know about your library and community. In this session learn about data collection, organization, analysis, interpretation and presentation. This is what will help make your decisions well researched and easy to digest and explain. Learn from directors, vendors, and the state library on the details of data. For assistant directors, branch managers, department heads, new directors, and those new to their career or library school students – anyone whose career path might lead to a public library directorship. Academic librarians welcome as well – many of the same characteristics apply to all types of libraries. A follow-up to the North Carolina Public Library Directors Association’s popular “So! You Want to be a Public Library Director…” 2017 preconference.

Moderators
RH

Ross Holt

Library Director, Randolph County Public Library

Speakers
LM

Lesley Mason

Library Director, Caldwell County Public Library
avatar for Amanda Johnson

Amanda Johnson

Data Analysis and Communications Consultant, State Library of North Carolina
JV

Juan Vasquez

Simply Analytics

Sponsors & Sections

Thursday October 17, 2019 11:00am - 11:50am EDT
Salem 3C

11:00am EDT

TNT’s Library Tech Resource Networking Meetup
The purpose of this session is for attendees to connect with fellow librarians and leave with knowledge about TNT’s Library Tech Resource List. This list provides a tech support network that everyone can use for tech advice and guidance. The session is open to everyone, but specifically to Early Career librarians and Students who want to learn from librarians who manage technology day-to-day in their libraries. This session is also an opportunity to learn more about TNT’s Library Tech Resource List. We invite both “tech learner” and “tech expert” librarians to attend in order to network and learn more about the project.
 
The format for this session is new, so it will be setup in “conversation stations” where “tech experts” who are included in the Library Tech Resource List will be available (at tech issue tables) and attendees can to rotate among them and meet face-to-face. This format is similar to the “Speed Interviewing” sessions that offered at previous conferences, just more focused and less about “speed”. The hope is that both “tech experts” and “tech learners” will leave with new contacts to reach out to as the need arises.

Moderators
avatar for Julie Raynor

Julie Raynor

Readers' Services Supervisor, High Point Public Library
I'm a public librarian with over 20 years of public library supervisory experience. I've worked in many different roles including YA programming, Business Reference, Nonprint collection development, and currently digital collections management (including selection, marketing, and... Read More →

Sponsors & Sections

Thursday October 17, 2019 11:00am - 11:50am EDT
Salem 1B

11:00am EDT

What Library Directors Need to Know about YALSA’s Teen Services Competencies for Library Staff
YALSA’s Teen Services Competencies for Library Staff, published in 2017, is the latest resource developed to help library staff and library administrators guarantee that all teens receive high quality service from their public libraries. The competencies, designed for all library staff regardless of their job title, include 10 core knowledge areas and a set of dispositions library staff need to adopt in order to be able to work for and with teens successfully. In this session, designed for library administrators, the competencies will be unpacked, with a focus on providing tools library directors can use to engage their staff in self-reflection and assist them in establishing personal learning goals designed to enable them to gain the skills they need to understand and become competent in each core knowledge area.

Speakers
avatar for Sandra Hughes-Hassell

Sandra Hughes-Hassell

Professor, University of North Carolina at Chapel Hill
Sandra Hughes-Hassell, Ph.D., is a professor in the School of Information and Library Science at the University of North Carolina at Chapel Hill. She is also President of the Young Adult Library Services Association (YALSA). In her current research, she focuses on social justice issues... Read More →
LD

Lisa Donaldson

Youth Services Coordinator, Henderson County Public Library

Sponsors & Sections


Thursday October 17, 2019 11:00am - 11:50am EDT
Winston 3B

11:00am EDT

Inside and outside the library: fitness, bicycling, and public libraries
How do libraries, fitness, and public libraries intersect? Noah Lenstra, director of “Let’s Move in Libraries,” moderator of the Biking Librarians group, and Professor of Library Science at UNCG will speak about libraries working with their communities and other non-profit organizations to create fitness programs and promoting library resources via bicycles. Beth Cramer and John Boyd, having completed a cross-country bicycle tour of public libraries during the summer of 2018, will speak about their journey and interviews with over 40 librarians. During their trip, they discovered many ways libraries motivate fitness and wellness, a variety of attitudes towards public libraries, and some interesting municipal politics. The program will also offer ideas how audience members can get themselves, their libraries, and their communities involved in cycling, and fitness.

Speakers
avatar for Beth Cramer

Beth Cramer

Catalog and Liaison Librarian, Appalachian State University
Beth is a cataloger and liaison/collections librarian for Languages and IDS at Appalachian State University. She also teaches French, and loves traveling with her husband, John, on their bicycles and motorcycles. Huge fan of public libraries.
avatar for Noah Lenstra

Noah Lenstra

Associate Professor, Library and Information Studies (LIS) Department, University of North Carolina-Greensboro
JB

John Boyd

Information Literacy Librarian, Appalachian State University

Sponsors & Sections


Thursday October 17, 2019 11:00am - 11:50am EDT
Winston 1C

11:00am EDT

2020 Census – Counting on Libraries
The 2020 Census will soon be here, and there is a lot to discuss including the role of libraries in the decennial count of our communities. This presentation is a general discussion of the U.S. Census and its importance. We will discuss changes in the Census from 2010 to 2020 from content to technology. It takes over 10 years of testing, planning, preparation, and promotion to conduct a Census. We will talk about what has happened already, what’s underway, and what is planned and the role of libraries in the 2020 Census.

Speakers
BC

Bob Coats

Governor’s Census Liaison, Coordinator North Carolina State Data Center Network, North Carolina Office of State Budget and Management, Demographic and Economic Analysis Section

Sponsors & Sections

Thursday October 17, 2019 11:00am - 11:50am EDT
Winston 3C

11:00am EDT

Find It and Use it for Free
Primary source materials—historic newspapers, research reports, letters and journals, photographs, maps, manuscripts, audio recordings, public records, and also historic and current state government publications are accessible online through the North Carolina Digital Collections. Most of these resources are in the public domain. Some collections are created around a specific topic in North Carolina’s history, such as Veterans Oral History collection and Civil Rights in North Carolina collection. Discover the wealth of digital educational resources freely available from the North Carolina State Library and State Archives. Learn how these resources can be used to create outreach programs or products.

Speakers
DJ

Denise Jones

State Publications Clearinghouse Liaison, State Library of North Carolina
AG

Andrea Gabriel

Outreach and Development Coordinator, North Carolina State Archives

Sponsors & Sections


Thursday October 17, 2019 11:00am - 11:50am EDT
Winston 3A

11:00am EDT

The Hunt is On: Conquering the Paper Trail of Applying for Jobs
Job hunting can be exhausting, especially going through endless applications. This session will feature of panelists from all library types to talk about tips for helping your applications be the best they can be!

Moderators
avatar for Amanda Glenn-Bradley

Amanda Glenn-Bradley

User Engagement Librarian & CrAFT Studio Coordinator, UNC Asheville
I am the resident extroverted librarian who will nerd out about outreach, maker culture, history, and anything pop culture with you!

Speakers
avatar for Kate Hill

Kate Hill

Library Services Engineer, EBSCO
avatar for Kate Engelbrecht

Kate Engelbrecht

Librarian, Information Services, Charlotte Mecklenburg Library
avatar for Emily Leachman

Emily Leachman

Senior Librarian, Central Piedmont Community College
I've been with Central Piedmont Community College since February 2015. Before that, my career was entirely with public libraries. My professional interests include training and staff development, scheduling, customer service, and makerspaces in libraries. Outside of the library... Read More →
avatar for Apryl Rosser

Apryl Rosser

Instruction/Reference Librarian, Methodist University
I'm a reference/instruction and accidental-quasi-systems librarian. Please come talk to me about podcasts, throwing parties, toddler wrangling, or the Enneagram.
avatar for Tyler Wilmoth

Tyler Wilmoth

Regional Services & Programs Librarian, Northwestern Regional Library

Sponsors & Sections

Thursday October 17, 2019 11:00am - 11:50am EDT
Salem 2

11:00am EDT

Watch this Space: Emerging Trends in Credit Bearing Information Literacy Courses
Library credit courses have traditionally approached teaching information literacy by focusing on the academic research process. This process includes learning library-related skills, such as finding and evaluating sources found in library databases and catalogs. However, there has been an increasing momentum behind the idea of de-centering the library from information literacy instruction and focusing on skills and concepts that explore information literacy outside of the library setting.

This panel presentation will explore how several academic librarians are pushing the boundaries on information literacy instruction in the credit-bearing setting in the areas of content, grading, assignments, and pedagogy. Classes discussed will include:

*An introductory face-to-face course that incorporates critical information literacy, critical pedagogy, open pedagogy, and Wikipedia-based assignments

*An introductory online course that challenges students to be agents of social change and incorporates open pedagogy, problem-based learning, and un-grading

*An upper-level course that explores fake news, junk science, and fact-checking through the lenses of cognitive biases and logical fallacies

*An upper-level discipline-specific course that incorporates entrepreneurial pedagogy and non-traditional research assignments

Speakers
avatar for Hubert Womack

Hubert Womack

Instruction and Outreach Librarian, Wake Forest University
avatar for Kyle Denlinger

Kyle Denlinger

eLearning Librarian, Z. Smith Reynolds Library, Wake Forest University
I'm the eLearning Librarian at the Z. Smith Reynolds Library at Wake Forest University, where I teach an online information literacy course, collaborate with faculty on digital pedagogy projects, and support the work of students and faculty in my assigned departments.
avatar for Summer Krstevska

Summer Krstevska

Business, Economics & Data Access Librarian, Wake Forest University
You can talk to me about anything related to entrepreneurship + business!
AF

Amanda Foster-Kaufman

Instruction Librarian, Wake Forest University



Thursday October 17, 2019 11:00am - 11:50am EDT
Salem 1A

11:00am EDT

Beyond Makerspace
A makerspace allows users to create and experiment with different materials. The Kenan Science Library at the University of North Carolina at Chapel Hill began a makerspace in 2013. The makerspace began with a 3-D printer, but now it has expanded to include 3-D imaging technology, sewing, and soldering. Students, staff, and faculty are able to sign up for workshops on 3-D design, electronics, and Virtual Reality Development. David Romito will discuss the Kenan Science Library Makerspace services and workshops it provides as well as insight on how libraries can create a makerspace at their location. Ruddiyette Yisak will be moderating the discussion and provide insight on the makerspaces in Forsyth County Public Library. The makerspace at the Central Library was established in 2017 and provides patrons 3-D printing, crafting, sewing, and technology programs. The newly renovated Paddison Memorial Library will also include a 3-D printer and sewing machines for monthly S.T.E.A.M. programs. Both locations include newly created makerspaces and are striving to provide patrons with access to technology and the ability to explore new concepts through programs. During this session, attendees will have the opportunity to discuss their ideas, issues, and how to expand their makerspace.

Moderators
LL

Lara Luck

Collection Development Manager, Forsyth County Public Libraries

Speakers
avatar for David Romito

David Romito

Science Librarian, UNC
RY

Ruddiyette Yisak

Youth Services Librarian, Forsyth County Public Library

Sponsors & Sections

Thursday October 17, 2019 11:00am - 11:50am EDT
Salem 1C

11:00am EDT

Paired Presentation: Behind the Scenes of Academic Library Website Design: Patterns and Trends from 2012 to the Present/ Digital Inclusion and User Experience (UX): Meeting the Web Information Needs of Academic and Public Library Patrons
For this paired presentation, the two pairs of presenters will each be given 20 minutes for their presentation, with time reserved at the end for questions.

Behind the Scenes of Academic Library Website Design: Patterns and Trends from 2012 to the Present
Terry Brandsma and David Comeaux
What are the most common website navigation tools, web-scale discovery interfaces, and content management systems used by academic southeastern research libraries? This two-part study of 37 academic library websites looks at homepage design element and trends from 2012 to 2015, and then again from 2016 to 2019. We will present and discuss the methodology and findings, with special emphasis on the analysis of search interface design, including some of the innovative approaches used by a few libraries. We will also review some of the latest redesigns by these libraries. Libraries: Spaces to Innovate and Design.

Digital Inclusion and User Experience (UX): Meeting the Web Information Needs of Academic and Public Library Patrons
Anthony Chow and Cassie Vargo
Libraries are diversifying the spaces in which it empowers people. Our study will share the results of a national and statewide North Carolina study identifying the information priorities of academic and public library patrons directly from their perspective. This includes how they use the library, what their highest digital information needs are, how they currently use their library’s website, and how satisfied they are that their digital priorities are being met. We have triangulated this patron self-reported data with a comprehensive review of the current research and an analysis of select library website analytics to further help understand why and how patrons are using library websites.
Understanding patron digital priorities and usage trends can help inform library website redesign to increase overall UX to ensure they are meeting the needs of many users that will likely never physically visit the library. This understanding can serve as the foundation for uncovering additional ways in which libraries can empower users to more fully utilize the available digital and physical resources.
Our presentation will include sharing our results as well as audience participation including real-time micro polling and small group breakouts where they will conduct short website usability and UX tests.

Speakers
avatar for Anthony Chow

Anthony Chow

Associate Professor, UNCG
avatar for David J. Comeaux

David J. Comeaux

Systems & Discovery Librarian, Louisiana State University
Dave is responsible for the management of the LSU Libraries’ online library services platforms. Dave provides vision, leadership, and creative thinking to manage and improve discovery of and access to analog and digital content. He also leads the creation, development, and implementation... Read More →
avatar for Terry W. Brandsma

Terry W. Brandsma

Information Technology Librarian, UNC Greensboro
Terry W. Brandsma is the Information Technology Librarian at the University Libraries, UNC Greensboro. He is a graduate of the United States Coast Guard Academy and received his MLIS from Long Island University. His work in public, special, and academic libraries has concentrated... Read More →
avatar for Cassie Vargo

Cassie Vargo

MLIS Candidate, UNCG



Thursday October 17, 2019 11:00am - 11:50am EDT
Winston 1B

11:00am EDT

Therapy Dogs
Take a moment to relax with Triad Therapy Dogs - Willie, Murphy, and Adare!
We are a group of friendly dogs (and their people) committed to visiting folks of all ages for the purpose of bringing joy and sunshine into their lives.
Our certified teams are involved in reading programs at the public library and in several schools throughout the Triad region. We have a high school counselor who brings her therapy dog to work as an added support for the students as well as the staff. We have licensed counselors working with clients of all ages who benefit... by having a canine friend during a session. We visit college campuses to help the students unwind and de-stress during exams and finals. We participate in conferences and special events and we reach out to the community and share our beloved canine partners! Our nursing home visits provide a lot of joy to our elderly and to the staff. We have done some home visits to those who are lonely and in need. Lastly, we stand by to offer our assistance in the event of a disaster or acts of violence. We are eager to have more teams who qualify and are passionate about serving their community with their best friends!!!
Please see our website at therapydogs.com for more information, testing requirements and general information. Please feel free to reach out should you like to join us!!!!








Thursday October 17, 2019 11:00am - 12:00pm EDT
Conference 1 (Benton)

12:00pm EDT

Zen Den: Guided Chair Yoga sponsored by EBSCO
Not a yogi? That’s ok! This yoga is for EVERYONE.

Speakers
avatar for Jenneffer Sixkiller

Jenneffer Sixkiller

Librarian, Mooresville Public Library
I am an RPCV who lived in the Kalahari desert for nearly two years. I love to cook, garden, recycle, read, and drink craft IPAs. I teach free meditation classes for the public and my staff. I practice yoga, bicycling, walking, playing with my two boisterous children, when I'm not... Read More →

Sponsors & Sections
avatar for EBSCO Information Services

EBSCO Information Services

EBSCO Information Services
Databases, e-journals, digital magazines, e-books, audiobooks


Thursday October 17, 2019 12:00pm - 12:20pm EDT
Conference 2 (Benton)

12:00pm EDT

Libraries Build Committees
Moderators
Thursday October 17, 2019 12:00pm - 1:20pm EDT
Piedmont 4

12:00pm EDT

WILR Luncheon: Thérèse Plummer, narrator with Recorded Books
Thérèse Plummer is an award-winning narrator with Recorded Books. She has narrated novels by Elin Hilderbrand, Charlaine Harris, James Patterson, Robyn Carr, Susan Wittig Albert, and many more. She received recognition as a 2018 Listen List Winner by the American Library Association for her narration of Sourdough by Robin Sloan.

Moderators
JB

Jennifer Boneno

Supervisor, Reynolda Manor Branch, Forsyth County Public Libraries

Speakers
avatar for Thérèse Plummer

Thérèse Plummer

Narrator, Recorded Books

Sponsors & Sections

Thursday October 17, 2019 12:00pm - 1:20pm EDT
Gaines Ballroom 2 [Embassy]

1:30pm EDT

Everything They Didn't Tell You About Escape Rooms at ALA
Within recent years escape rooms have become popular in public libraries and school media centers as librarians have utilized their potential as both fun teen programs and educational tools. This trend consistently appeals to teens and students and can be easily modified to fit in with popular themes or curriculum, with the potential to be a viable programming series or teaching resource for years to come. However, when attending panels about escape rooms, presenters often spend their allotted time explaining what an escape room is and examples of successful rooms that they have run, not giving listeners a comprehensive look at the whole experience. In this panel, the speakers will delve deeper into this topic and their experiences with running physical and digital escape rooms, both the good and the bad, and things that they have learned along the way. They will also discuss resources, how to design your own escape room, and other strategies to keep in mind. This panel is both for the librarian who has never hosted an escape room as well as for those who have more than a few under their belts, who will be encouraged to share their own experiences.

Speakers
avatar for Sydney Smith

Sydney Smith

Young Adult Services Librarian, Rowan Public Library
My name is Sydney. I am currently the Young Adult Services Librarian in Salisbury, North Carolina. Before I transitioned into the public library, I was a school media coordinator for an elementary school in the Rowan-Salisbury School System.
avatar for Hope Loman

Hope Loman

Youth Services Supervisor, Rowan Public Library
I have been the Youth Services Supervisor for Rowan Public Library since November of 2018, and was the YA librarian for RPL from February 2016 - October 2018. I graduated from East Carolina's online program with my MLS in December 2016.



Thursday October 17, 2019 1:30pm - 2:20pm EDT
Winston 1C

1:30pm EDT

Project Management in Technical Services
Technical Services traditionally has focused around regular production, be it of metadata, electronic access points, or newly bound books. Yet projects--work activities that have a definite beginning and end and whose aim is the development of a unique result--make up a large amount of daily work. Migrations to new systems, implementations of new workflows and products, introductions of new types of standards and the clean up that entails, are all projects technical services departments regularly implement. In this session, panelists will share the methods they use to both manage individual projects and keep track of multiple simultaneous projects. This panel will be highly practical, with panelists offering concrete best practices for project management and highlighting tools and techniques that are free and easy to implement.

Moderators
avatar for Kate Hill

Kate Hill

Library Services Engineer, EBSCO

Speakers
JZ

Jessica Zellers

Collection Development Librarian, Western Carolina University

Sponsors & Sections

Thursday October 17, 2019 1:30pm - 2:20pm EDT
Salem 3C

1:30pm EDT

Let's Talk Student Workers!
Managing student workers at academic libraries varies at each institution. What policies does your school have in place in regards to attendance, duties, dress, and other areas? Let's get the conversation started on student workers.

Moderators
avatar for Artanza Williams

Artanza Williams

Circulation Supervisor, North Carolina Library Paraprofessional Association

Sponsors & Sections

Thursday October 17, 2019 1:30pm - 2:20pm EDT
Salem 1B

1:30pm EDT

One Service Desk: The Trend Towards Changing Traditional Service
Panel Discussion with Library Directors who have eliminated or combined traditional circulation and reference service desks.   Participants will describe the decisions leading up to the change as well as the challenges they faced in implementation.  Resulting customer service impact will be explored and share.

Moderators
ML

Marian Lytle

Library Director, Mooresville Public Library

Speakers
SW

Suzanne White

Director, Catawba Public Libraries
SB

Susan Brown

Director, Chapel Hill Public Library
JB

Jim Blanton

Director, Buncombe County Public Libraries
RF

Rishara Finsel

Director, Polk County Public Libraries

Sponsors & Sections

Thursday October 17, 2019 1:30pm - 2:20pm EDT
Winston 3B

1:30pm EDT

Libraries Build Committees
Moderators
Thursday October 17, 2019 1:30pm - 2:20pm EDT
Piedmont 4

1:30pm EDT

Spaces to GROW. Library student employment as a High Impact Educational Practice
Student employees spend many hours in the academic library workplace each week, frequently more than they spend in the classroom. In addition to the time and effort that having a job requires, other elements of student employment can be framed as High Impact Educational Practices by the way that they engage students in integration, synthesis, and application of knowledge. The learning in the classroom and the learning on the job is often reciprocally related and mutually beneficial. Work experience is also applicable to students’ professional goals once graduated. Librarians at East Carolina University recently implemented several enhancements to their student employment framework in order to make the practice more meaningful and helpful to students’ academic and career trajectory. They were developed through a focused, intentional collaboration among stakeholders to strengthen student connections and help them achieve their goals. The enhancements include a half-day orientation, professional development opportunities, and guided reflection conversations with supervisors twice a semester based on the nationally respected Iowa GROW model. Come to this session to learn proven strategies to engage students in their library employment and contribute to their academic and personal success.

Speakers
avatar for Kathryn Webb

Kathryn Webb

Head, Research and Instructional Services, Joyner Library, East Carolina University
avatar for Mark Sanders

Mark Sanders

Assistant Director, Public Services, ECU/Joyner Library
Space, renovations, furnishings, data viz, security, innovative services

Sponsors & Sections


Thursday October 17, 2019 1:30pm - 2:20pm EDT
Salem 3B

1:30pm EDT

Know when to hold ‘em, know when to fold ‘em: Reinvigorating, reinventing (and occasionally relinquishing) library outreach programs
Fun, engaging, high-interest library programs are an asset to every library! They can attract new audiences, demonstrate the library’s value to the community, and even change minds about what a library is! But what happens if your library programs are missing the mark (or outright flops)? In this session, two outreach librarians will discuss their experience with reinvigorating, reinventing (and occasionally relinquishing) library programs in an effort to keep their outreach fresh and relevant! The session will cover steps in planning and assessing library programs, examples of program revitalization and renewal, and practical advice for enhancing your library outreach programs. Through a series of failure confessions, an examination of unintended consequences and slip-ups, we’ll explore the life cycle of library programming and discuss when to hold ‘em, when to fold ‘em, and when to walk away.

Speakers
avatar for Hubert Womack

Hubert Womack

Instruction and Outreach Librarian, Wake Forest University
avatar for Meghan Webb

Meghan Webb

Instruction and Outreach Librarian, Wake Forest University



Thursday October 17, 2019 1:30pm - 2:20pm EDT
Salem 1A

1:30pm EDT

State Library Update
Join State Librarian Timothy Owens for news you can use from the State Library and the Department of Natural and Cultural Resources.

Speakers
avatar for Timothy Owens

Timothy Owens

State Librarian, STATE LIBRARY OF NORTH CAROLINA



Thursday October 17, 2019 1:30pm - 2:20pm EDT
Winston 1A

1:30pm EDT

Take a CHANCE: Academic Library Outreach to Hispanic and Latinx High School Students
UNCG CHANCE (Campamiento Hispano Abriendo Nuestro Camino a la Educacion) is a university-sponsored program that provides Latinx and Hispanic high schoolers from the United States and abroad with early access to college entrance resources. The program was originally funded through the Frontier Set Program, part of the Bill and Melinda Gates Foundation. The UNC Greensboro University Libraries began participating in CHANCE in summer 2017 and have continued to support various initiatives involved in this program. CHANCE was identified as an opportunity to fulfill part of the Libraries’ core mission, which is to “[e]ngage with community partners to provide programs and resources that enhance the life of the University and community...” Collaborating with multiple library departments (Special Collections & University Archives; the Digital Media Commons; Research, Outreach, and Instruction), librarians guide students through a series of activities, including a scavenger hunt, video making, primary source analysis, and basic source evaluation. These activities are meant to enhance the students’ academic skills and encourage them to pursue success in college.

This highly interactive session will speak to the many different components of the UNCG CHANCE program through presentation, group discussion, Q&A, and think-pair-share activities.

Moderators
avatar for Rachel Olsen

Rachel Olsen

Assistant Professor, First-Year Communication & Social Sciences Librarian, UNC Greensboro
Instruction, social sciences

Speakers
AH

Amy Harris Houk

Department Head, Research, Outreach, and Instruction, UNC Greensboro
avatar for Kathelene McCarty Smith

Kathelene McCarty Smith

Interim Head, Special Collections and University Archives, The University of North Carolina at Greensboro
Kathelene McCarty Smith is currently Photograph, Artifact, and Textile Archivist at The Martha Blakeney Hodges Special Collections and University Archives at The University of North Carolina at Greensboro (UNCG). She has a master’s degree in Art History from Louisiana State University... Read More →
AC

Armondo Collins

Head, Digital Media Commons, UNC Greensboro
I teach digital literacy workshops at UNCG. The DMC provides the space, resources, and expertise for UNCG students, faculty and staff to create and refine their multimedia projects.
PD

Paula Damasceno

Instruction Coordinator, Digital Media Commons, UNC Greensboro

Sponsors & Sections

Thursday October 17, 2019 1:30pm - 2:20pm EDT
Winston 3C

1:30pm EDT

Archives: Spaces to Get Your Hands Dirty
Since 2017, archivists at the Outer Banks History Center in Manteo have embraced a community-driven approach to outreach that promotes bringing collections outside the reading room, encouraging radical access, and meeting nontraditional archives users where they are. This session will explore the ways in which OBHC archivists encourage their users to “get their hands dirty” with archival materials, put primary sources to work for students in new and exciting ways, and find the fun in archival research. Samantha Crisp, OBHC director, will share ideas for active learning exercises with primary sources, creative outreach strategies for special collections, and collaborative approaches to making history happen.

Speakers
SC

Samantha Crisp

Director, Outer Banks History Center


Thursday October 17, 2019 1:30pm - 2:20pm EDT
Winston 3A

1:30pm EDT

The Calm After the Storm: Interviewing & the Aftermath
This panel will talk about tips to interviewing, but perhaps most importantly, it will discuss what happens when you receive a job offer: negotiating salary, moving expenses, giving notice, etc.

Moderators
avatar for Amanda Glenn-Bradley

Amanda Glenn-Bradley

User Engagement Librarian & CrAFT Studio Coordinator, UNC Asheville
I am the resident extroverted librarian who will nerd out about outreach, maker culture, history, and anything pop culture with you!

Speakers
avatar for Meghan Wanucha Smith

Meghan Wanucha Smith

Health & Human Services Librarian, University of North Carolina Wilmington
avatar for Nora Burmeister

Nora Burmeister

Online Learning and Electronic Services Librarian, Central Carolina Community College
AC

Amy Curtis

Science Librarian & Library Assistant Professor, East Carolina University
avatar for Lauren Menges

Lauren Menges

Head, North Carolina Collection, Durham County Library

Sponsors & Sections

Thursday October 17, 2019 1:30pm - 2:20pm EDT
Salem 2

1:30pm EDT

Libraries: Spaces to Invest In
Financial literacy rates in the U.S are low and declining. Simultaneously, professionally managed pension funds have been largely replaced by employee-managed retirement accounts, which means less financially capable people are bearing the brunt of increasing responsibility for managing their long-term savings. Libraries customarily played a central role in peoples’ information seeking and use for retirement investing, but now few report visiting their local libraries for help with this process. This is particularly troublesome because research demonstrates that people who use fewer mediated information sources earn poorer returns on their investments. This session will report research that suggests how librarians can play a key role in educating financially literate patrons and providing the financial information they need. It will pay particular attention to how we can attract Millennials, who exhibit lower financial literary rates than previous generations, and empower them with some basic knowledge about investing and the very best financial information sources. This session will help you promote school, academic and public libraries as spaces patrons can and should _invest_ in.

Speakers

Thursday October 17, 2019 1:30pm - 2:20pm EDT
Winston 1B

1:30pm EDT

Unraveling #critlib: An exploration of theory, practice, and community
This program will open up a dialogue on the topic of critical information literacy, a growing theory and practice that examines the political, economic, and social impacts on the creation, access, and use of information. This lens acknowledges that information is not neutral and that it is produced within human-created systems that carry biases, rigid power structures, and barriers to access.

This conversation will be an inclusive space for those currently incorporating critlib into their practice and those that are curious to connect and further develop our critlib knowledge together. Conversation facilitators will help break down what this theory is, what it can look like within the library classroom, and place the theory in context of the ACRL Framework for Information Literacy. They will share their effort to explore this practice within their own teaching and encourage roundtable participants to share ways they have (knowingly or not) incorporated these practices. Facilitators have presented on this topic in various formats and have created a community of practice within Charlotte, which seeks to support and connect local librarians interested in critlib. Participants will leave the discussion better equipped to engage in this practice and advocate for its inclusion at their home institutions.

Moderators
NO

Natalie Ornat

Humanities Librarian, University of North Carolina at Charlotte

Speakers
avatar for Amanda Binder

Amanda Binder

Social Sciences and History Librarian, UNC Charlotte


Thursday October 17, 2019 1:30pm - 2:20pm EDT
Salem 1C

1:30pm EDT

Tech Tools Lightning Talks from TNT
In this fast-paced lightning round, presenters from a variety of libraries will show off their tech tool or service of choice. Each panelist will have 5-10 minutes to demonstrate their pick in a practical, lively session.

Presenters will be recruited by the TNT board closer to the conference dates. Depending on response, we’ll accept 4-6 speakers.

Moderators
avatar for Chad Haefele

Chad Haefele

Head of User Experience, UNC Chapel Hill Libraries
I'm extremely interested in usability testing, WordPress, content management, and assessment of library spaces.

Sponsors & Sections

Thursday October 17, 2019 1:30pm - 2:20pm EDT
Salem 3A

1:30pm EDT

NCLA Website Help
Have a question about the new website? Come visit the NCLA Web & Technologies Team in the exhibit hall, booth 306. We're here to help!

Wednesday 11:30am-2:30pm
Thursday 9:00am-11:00am, 1:30pm-3:30pm
Friday 8:00am-11:30am

Exhibitors
NW

NCLA Web & Technologies Committee

Explore the new NCLA website!


Thursday October 17, 2019 1:30pm - 3:30pm EDT
Piedmont 1-3

2:00pm EDT

Therapy Dogs
Take a moment to relax with Triad Therapy Dogs - Willie, Murphy, and Chloe!
We are a group of friendly dogs (and their people) committed to visiting folks of all ages for the purpose of bringing joy and sunshine into their lives.
Our certified teams are involved in reading programs at the public library and in several schools throughout the Triad region. We have a high school counselor who brings her therapy dog to work as an added support for the students as well as the staff. We have licensed counselors working with clients of all ages who benefit... by having a canine friend during a session. We visit college campuses to help the students unwind and de-stress during exams and finals. We participate in conferences and special events and we reach out to the community and share our beloved canine partners! Our nursing home visits provide a lot of joy to our elderly and to the staff. We have done some home visits to those who are lonely and in need. Lastly, we stand by to offer our assistance in the event of a disaster or acts of violence. We are eager to have more teams who qualify and are passionate about serving their community with their best friends!!!
Please see our website at therapydogs.com for more information, testing requirements and general information. Please feel free to reach out should you like to join us!!!!








Thursday October 17, 2019 2:00pm - 3:00pm EDT
Conference 1 (Benton)

2:30pm EDT

Poster Session #2 + Vendor Coffee
Moderators
avatar for Teresa LePors

Teresa LePors

Coordinator of Library Research and Scholarly Services, Elon University

Thursday October 17, 2019 2:30pm - 3:20pm EDT
Piedmont 1-3

2:30pm EDT

Poster #13 -- Tech -To-GO: Technology in Schools
This is a collaboration between the Lincoln County Public Library and Lincoln County schools. The Library works together with the schools to provide students the opportunity to have hands on experience with different Technologies. During this program kids can participate in Robotic Clubs, learn coding, and learn simple circuitry.


Thursday October 17, 2019 2:30pm - 3:20pm EDT
Piedmont 1-3

2:30pm EDT

Poster #9 -- How to Start a Children's Garden Club
Incorporating STEM concepts in the Garden Program encouraged kids to use problem solving and analytical skills, critical thinking and results based solutions. Incorporating STEM concepts allowed our group to learn in a hands on way the science behind nature, how to use math and technology to collect, document and interpret growth data and engineering in constructing garden related structures.

We collected data showing how our gardening program changed the perceptions and attitudes of kids regarding healthy foods, interest in STEM concepts and appreciation of nature. We will share how to make the garden more accessible, community inclusive as well as easy ways to incorporate STEM concepts in garden lesson plans. We will also provide information about our experiences and curriculum in the hopes that others could begin to formulate their own ideas of implementation with the benefit of our experience and reflection.


Thursday October 17, 2019 2:30pm - 3:20pm EDT
Piedmont 1-3

2:30pm EDT

Poster #14 -- Analyzing Library Book Donations to Improve Workflows and Decision Making
Libraries are places that support and are supported by their communities. One of the primary ways that community members support their libraries is through donations of books. I embarked on a project to understand the value of donated books compared to the investment of time in processing them. I analyzed 26 years worth of items donated to the NC State University Libraries in an attempt to better understand which types of donations provide the most value to our patrons. The poster will show my technique for assessing these donations, as well as highlight findings from my analysis of circulation and acquisitions data. This project will inform future improvements of our donations processes and workflows. It will also provide examples of how others can perform similar analyses in their own libraries, and inspire a closer look at the value of library book donation programs.

Speakers
avatar for Katharine Frazier

Katharine Frazier

North Carolina State University
Interested in tech tools, programming languages, data analysis, and collections.


Thursday October 17, 2019 2:30pm - 3:20pm EDT
Piedmont 1-3

2:30pm EDT

Poster #16 -- Libraries: Space to Heal / How Libraries Can Support Student & Patron Mental Health
Describing the lendable items for student wellness that were added to the NCSU Libraries tech lending program during the spring 2019 semester.


Thursday October 17, 2019 2:30pm - 3:20pm EDT
Piedmont 1-3

2:30pm EDT

Poster #22 -- A Library to Help Improve Highways
This poster will provide information about the history and the current function of the Federal Highway Administration Research Library.

Speakers

Thursday October 17, 2019 2:30pm - 3:20pm EDT
Piedmont 1-3

2:30pm EDT

Poster #18 -- Transitioning Library Spaces: Transfer Students and Academic Success
The percentage of students on college campuses that are transfer or non-traditional is growing rapidly. While transfer students make up an increasingly significant student group, they are academically vulnerable and often face what is known as a “transfer shock” where adjustment to academic standards at the new school causes a drop in GPA and potential non-completion of a degree. Transfer students can also struggle to integrate socially. Academic libraries are in a unique position to provide specialized spaces, services, and collections for transfer students that could help ease their transition to a new academic environment and help them achieve academic and social success. This poster includes preliminary findings from a series of focus groups aimed at discovering the experiences of transfer students at their previous libraries and what they need from the library at their current institution to help them succeed academically. Findings indicated that while students feel comfortable with online resources they are challenged by the size of a larger library, locating materials and learning what library services are available.

Speakers
EE

Elizabeth Ellis

Instruction Librarian, Wake Forest University


Thursday October 17, 2019 2:30pm - 3:20pm EDT
Piedmont 1-3

2:30pm EDT

Poster #25 -- Assessing Gaming Habits & Preferences of Students at UNC Greensboro
My colleague and I plan to assess the gaming habits and preferences of student assistants working in Jackson Library. We plan to design and implement a survey for use of students working in access services, the digital media commons, and the computer lab located in Jackson Library. Survey questions will include demographic information such as: age, class rank, race, gender, socioeconomic background, as they choose to disclose. The remaining questions will center around why they play games, gaming categories, solo versus group play, frequency of use, gaming system preferences, awareness/use of library gaming collection, etc. to determine if gaming-related events in the digital media commons may be targeted to specific user groups and/or if gaming use increases engagement with other library collections.

Speakers
JT

Juanita Thacker

Weekend/Facilities Services Manager, UNC Greensboro


Thursday October 17, 2019 2:30pm - 3:20pm EDT
Piedmont 1-3

2:30pm EDT

Poster #4 -- Surviving a Catastrophic Space Renovation
The LibQual survey was used to assess the quality of our library services. The end results revealed a strong desire for more collaborative and study spaces. A “Taskforce Committee” was formed to address different strategies for creating more spaces. We collaborated with campus facilities and hired a company to move our books and bookshelves. Unfortunately, the company was inexperienced and demolished our books and bookshelves. Ultimately, we involved our upper Administration to reprimand the company and assist us with resolving repairs. The purpose of this poster presentation is to demonstrate how we capitalized on the survey data and renovated our library spaces. The poster presentation will cover the survey data analysis process, the formation of the “Library Space Taskforce Committee,” and the transformation of our spaces. Attendees of the presentation will learn “tips and secrets” on how to negotiate with campus facilities personnel, outside contractors, and upper Administration.

Speakers
avatar for John Teleha

John Teleha

Head of Reference, F.D. Bluford Library



Thursday October 17, 2019 2:30pm - 3:20pm EDT
Piedmont 1-3

2:30pm EDT

Poster #6 -- Trends in Patron Information Seeking Behavior: Public and Academic Library Website Analytics
Libraries are increasingly digital spaces for patrons to access information, explore, and discover. The foundation of User Experience (UX) is understanding patron priorities, information needs, and information seeking behavior. Web analytics provide a data driven view of patron usage trends, which help inform the design and refinement of digital spaces to increase overall UX and usability. This is increasingly important as many patrons may never physically visit the library. This understanding can serve as the foundation for uncovering additional ways in which libraries can empower users to more fully utilize the available digital and physical resources of their libraries as well as identify new areas of user needs and digital inclusion including the potential use of mobile apps and other Web 3.0 interactive technologies.

Speakers
avatar for Anthony Chow

Anthony Chow

Associate Professor, UNCG
avatar for Cassie Vargo

Cassie Vargo

MLIS Candidate, UNCG


Thursday October 17, 2019 2:30pm - 3:20pm EDT
Piedmont 1-3

2:30pm EDT

Libraries Build Committees
Moderators
Thursday October 17, 2019 2:30pm - 3:20pm EDT
Piedmont 4

2:30pm EDT

Poster #12 -- Library Diversity Institute Pilot Project – U.N.C. at Greensboro
Problem Addressed:
A notable element that has been missing in library diversity residencies to date is a cohort development program for residents, which is a significant gap. Cohort learning programs are widely deployed in higher education and professional settings; indeed, the general notion of learning cohorts is inherent in virtually all educational and training experiences that feature a particular group of people coming together to learn new skills.

Projects and Activity:
The two Library Diversity Institutes were held August 31- September 2, 2018 and August 23 - 25, 2019 both in Greensboro. In order to promote improved understanding of diversity issues, best practices in library diversity residencies, and the findings of this project to the widest possible audience, an ongoing open access publication entitled Journal of Library Diversity and Residency Studies will be established. This journal and an associated webinar series will disseminate research and practical guidance for institutions seeking guidance on diversity and residency programs in library settings. The first volume of the journal will include articles on the broad array of diversity issues in libraries, reports on results and findings of this project, and accounts of the experiences of the first cohort of institute residents.


Thursday October 17, 2019 2:30pm - 3:20pm EDT
Piedmont 1-3

2:30pm EDT

Poster #8 -- The LatinX Toolkit and Web Portal: Helping Public Libraries Meet the Needs of the Hispanic and Latino Community
Libraries are spaces that the Hispanic and Latino community, the fastest growing demographic segment in North Carolina, have grown to trust and rely upon. LatinX is a new term introduced by the younger generation that reflects a new and diverse perspective on people from Hispanic backgrounds and Latin origins. The LatinX web portal is the product of a statewide North Carolina and national study examining the best practices for serving the Hispanic/Latino/LatinX community. The web portal and toolkit was designed to accomplish three primary goals: 1) Help public libraries identify the high priority needs of this rapidly growing community, 2) Provide best practices for serving this diverse community, and 3) Recommend how to most effectively market and provide outreach to Hispanic/Latino/LatinX community members.

Speakers
avatar for Anthony Chow

Anthony Chow

Associate Professor, UNCG


Thursday October 17, 2019 2:30pm - 3:20pm EDT
Piedmont 1-3

2:30pm EDT

Poster #1 -- Understanding ILL: Accessing Materials for Student Law Journal Citation Checking
The first year I took over managing the NCCU Law Library’s interlibrary loan service for student law review citation checkers, I discovered that students had completely unrealistic expectations regarding how interlibrary loan itself worked. A student put in a request for materials the library did not own at 10pm one evening, then show up the next day at 8am expecting that her materials would be ready for her to use. That began my collaboration with the reference librarians who assisted with library instruction for the law reviews and ended with me being included in those instructional sessions, giving five minute talks about ILL. This poster will discuss the issues seen at the NCCU Law Library surrounding student law review staff members and their understanding of the library’s interlibrary loan service, the solutions already implemented, as well as the next steps we plan to take to ensure these students have the tools they need to complete their law review assignments.

Speakers
JW

Joy Whitfield

Access Services Library Assistant, North Carolina Central University Law Library



Thursday October 17, 2019 2:30pm - 3:20pm EDT
Piedmont 1-3

2:30pm EDT

Poster #15 -- Libraries: Spaces to Innovate - Hosting an IEEE Event on Entrepreneurship and Innovation to Connect Students with Library Resources and Entrepreneurial Support
The library has been working to engage students, faculty, and our community with innovation and entrepreneurship initiatives for the last several years, including supporting a student-run makerspace. In cooperation with IEEE, we are hosting an event this September to catalyze campus-wide entrepreneurship and innovation efforts in partnership with the new Center for Excellence in Entrepreneurship and Innovation on campus. The event is a panel fielding audience questions, with entrepreneurs, faculty and a librarian, covering intellectual property and technology transfer, student and alumni entrepreneurship, library resources, and campus and community support for aspiring innovators and entrepreneurs in any field of study, with the goal of expanding outreach beyond business and engineering majors. Our librarians have taken a leadership role in staging this event to highlight the key role the library can play in supporting people who want to innovate or start their own businesses.

Speakers
avatar for John Teleha

John Teleha

Head of Reference, F.D. Bluford Library
avatar for Stephen Bollinger

Stephen Bollinger

Assoc. Prof./Head of Library Systems, North Carolina Agricultural and Technical State University – F.D.Bluford Library


Thursday October 17, 2019 2:30pm - 3:20pm EDT
Piedmont 1-3

2:30pm EDT

Poster #19 -- Rediscovering Your Federal Documents
While not all libraries contain federal documents, federal documents are everywhere and they are available for anyone and everyone to use! Often an underutilized resource, join the presenter to find out different ways that libraries can make Federal Documents and Federal Resources more interesting for your patrons to use!

Speakers

Thursday October 17, 2019 2:30pm - 3:20pm EDT
Piedmont 1-3

2:30pm EDT

Poster #24 -- Libraries: Spaces to Outgrow (Utilizing Cyberspace to Obtain Diverse Feedback and Reach New Users)
So often, if libraries pursue feedback from patrons, they limit it to hand-selling at the desk- in the form of either paper surveys or links to take home and fill out at their leisure. Unfortunately, if your library suffers from steady low numbers- attendance and circulation alike- the problem isn’t a disconnect with current patrons, it is instead a disconnect with the community at large- those who are not already patrons. Reaching them is not solved by handselling at the desk.

Cyberspace is a great mode through which we can connect with those who are not currently library patrons. Using the same survey over cyberspace, we can reach several times more members of the community- patrons and nonpatrons, alike. Through the simple vehicle of Facebook, 133 community members were surveyed, over half of which use the library rarely or not at all. In order to gain constructive feedback from these diverse community members, an anonymous and pointed survey was developed and spread over popular community Facebook groups, asking specific questions about three topics: availability, marketing, and programming preferences. The results from this survey, as well as the concluded next steps, are discussed in this poster.

Speakers

Thursday October 17, 2019 2:30pm - 3:20pm EDT
Piedmont 1-3

2:30pm EDT

Poster #5 -- A space for community organizers to advocate
Libraries should be a space for advocacy. Each library professional is a community organizer and we must start acting as such. This poster will provide the audience will the resources and knowledge to help create a space for advocacy by organizing with the community they serve.

Speakers

Thursday October 17, 2019 2:30pm - 3:20pm EDT
Piedmont 1-3

2:30pm EDT

Poster #10 -- #UNCGCreativityCruiser Sparks Mobile Engagement
The Teaching Resources Center (TRC) at UNC Greensboro (UNCG) created a Mobile Engagement Program in 2018 to serve the literacy and curricular needs of a public high school and a child care center located on the campus.
This program was funded by the Library Services and Technology Act (LSTA) grant from the State Library of North Carolina.
This program supports the TRC in its role as a model school library, providing students from both the high school and the child care program materials to suit their needs within the TRC collections. The challenge for both groups is that they are limited in terms of mobility and time to access library resources on site. The TRC purchased a Book Bike to start delivering books to the high school at lunchtime to increase students’ access to library materials. Based on the success of the Book Bike initiative, the TRC staff sought funding to create kits that specifically addressed the literacy and curricular needs of the two distinct user groups. Each kit had a theme with materials that include books, teaching manipulatives, and technologies. The kits are brought to each school via the Book Bike along with supplemental materials from the TRC collection. Students and teachers check out the materials for use at their location and may return the materials at the next Book Bike visit.
This poster will report on notes from creating the Mobile Engagement Program and other novel findings of the project.


Thursday October 17, 2019 2:30pm - 3:20pm EDT
Piedmont 1-3

2:30pm EDT

Poster #2 -- Setting the PACE with Seniors: Digital Literacy Instruction for Older Adults
Many older adults have been left behind on the wrong side of the digital divide. This population is often underserved because they may move at a slower pace and lack the skills that would enable them to join a class filled with younger, more tech-savvy participants. In this poster, we will discuss and offer our experiences with teaching seniors technology in our Senior Geek Squad Program including classroom setups, handouts, and, most importantly, a lesson plan that will work. From sending emails to adding a new contact on their smartphone, they are still eager to learn, just at a different PACE.

Speakers
JW

Joselyn Williams

Library Associate, Cumberland County Public Library


Thursday October 17, 2019 2:30pm - 3:20pm EDT
Piedmont 1-3

2:30pm EDT

Poster #3 -- Documenting Life
The purpose of this picture collage is to demonstrate one way libraries can bridge the literacy gap while promoting writing through personal photography. A picture is worth 1,000 words. An individual may be hesitant to writing their own story, but with documenting life, the pictures propel the written story!


Thursday October 17, 2019 2:30pm - 3:20pm EDT
Piedmont 1-3

2:30pm EDT

Poster #21 -- Usability Testing to Improve Search Results
In May 2015, UNCW’s Randall Library implemented a bento-style search experience on our website. Our "bento" search compartmentalizes results from disparate systems such as the library catalog, Summon, and the library website, and then presents those results in one user interface. In 2017, we began exploring ways to improve the search experience. Usability testing would help us better understand and serve our users. But what to test? How to test it? With our poster, we will explore how Randall Library performed usability tests on our search system and what we learned about presenting search results to users.


Thursday October 17, 2019 2:30pm - 3:20pm EDT
Piedmont 1-3

2:30pm EDT

Poster #23 -- Accessibility to Emerging Technology in the Public Library Systems: How VR can be a gateway to endless possibilities in a virtual space
When you hear the words "Virtual Reality," what typically comes to mind? Future technology? The next leap forward in technology? Although the answers are yes, Virtual Reality systems are here now and are becoming increasingly cost-effective. Many people have started to invest in this interactive technology hoping to keep pace with an ever-changing world. The library can continue in its place as a wealth-of-information hub: Think and Act Forward. By introducing VR and AR (augmented reality) technology in a library system, many would get their first real introduction to next-generation technology. Outside of conferences or demonstrations, most customers do not get a proper introduction or chance to experience what VR/AR has to offer. The library can be a game changer by creating programs where library staff can utilize these systems to develop interactive and engaging programs. They would see a rise in participation by library card holders and an increase in usage of library systems.

Speakers

Thursday October 17, 2019 2:30pm - 3:20pm EDT
Piedmont 1-3

2:30pm EDT

Poster #7 -- Getting Social: Public Library Social Media Curation and Best Practices
Libraries are Spaces to Get Social and Build Community. Libraries need virtual spaces to interact with patrons, as many patrons do not physically visit the library any longer. Social media is critical for the ongoing success of the library and life-long learning of the community. It has the capacity to build closer relationships between libraries and their patrons, to increase access to the community, and to connect people with an increasing array of services and resources. This study utilizes a mixed-method approach to understand how public libraries of various sizes in North Carolina and across the United States curate their social media and what best practices they are using. Our guiding research questions are 1) What are the information needs of library patrons? 2) How are they currently interacting with the library through digital resources and services? 3) How are public libraries meeting these needs through social media? 4) What are the most common challenges in curating social media? 5) What are the best practices for social media curation?

Speakers
avatar for Anthony Chow

Anthony Chow

Associate Professor, UNCG
avatar for Christie Scott

Christie Scott

Youth Services Librarian, Wake County Public Libraries



Thursday October 17, 2019 2:30pm - 3:20pm EDT
Piedmont 1-3

3:30pm EDT

Libraries: Spaces to Encourage Early Literacy Collaborations
Learn about collaborative possibilities to strengthen your library’s Early Literacy program. Hear about the Campaign for Grade-Level Reading and best practices from three CGR-affiliated library programs. Share tips about partnerships in your community, such as with local Smart Start and Head Start programs, Partnerships for Children, United Ways, and local school systems. Leave prepared to support and encourage parents and assist children to get an early start that will yield greater academic success by 3rd grade and beyond.

Moderators
avatar for Laurel Morris

Laurel Morris

Library Director, Gaston County Public Library
Graduated with MLS from UNC Chapel Hill 1984 and MPA from UNC Charlotte in 1988. Staff member at Gaston County Public Library for 32 years, Library Director since 2013. Current President of North Carolina Public Library Directors Association.

Speakers
LT

Lynn Thompson

Library Director, Southern Pines Public Library
DP

Donna Phillips

Library Director, Wayne County Public Library
LF

Lisa Finaldi

Community Engagement Leader, NC Early Childhood Foundation
SM

Sarah Miller

Branch Services Manager, Gaston County Public Library



Thursday October 17, 2019 3:30pm - 4:20pm EDT
Salem 1C

3:30pm EDT

Keeping Patrons First with the New RDA
Libraries are spaces to connect patrons with information, and Resource Description and Access (RDA) cataloging rules were designed specifically for that purpose. However, just as catalogers and non-catalogers alike have started to feel comfortable with RDA cataloging, a major change in the standard looms. Revisions set to go live in early 2020 will change how the rules are organized, several key vocabularies, and how we are expected to interact with the materials we catalog and the patrons who use them.

What does all this mean in the real world? This session will address the major changes we can expect and ways to work with (or against!) them. We will also focus on how to continue the good work RDA has done putting our patrons’ needs first as we catalog.

This session will be of use to catalogers and non-catalogers who wish to understand what changes may affect library catalogs in the coming years.

Speakers
SA

Sonia Archer-capuzzo

Clinical Assistant Professor, University of North Carolina Greensboro



Thursday October 17, 2019 3:30pm - 4:20pm EDT
Salem 3C

3:30pm EDT

Recognizing and Avoiding Implicit Bias in Health Sciences Collections and Services
Terri Ottosen will discuss how implicit bias impacts reference interactions and instruction effectiveness with library users. She will focus on providing consumer health information to users that will be inclusive in terms of race, religion, sexual preference, gender identity, ability, weight, and socioeconomic status. Sarah Jeong will discuss meta-analysis research done on the selective nature of citing research literature, which can favor positive results and result in citation bias. There are many textbooks, patient handouts, and other publications on health sciences topics that use language that may be offensive or even discriminatory in terms of race, religion, sexual preference, gender identity, ability, weight, or socioeconomic status. Karen Grigg will discuss methods collections librarians can use to evaluate implicit bias or self-blaming in health sciences and other science literature in order to guide their purchasing decisions. A rubric created by Karen Grigg and Terri Ottosen to evaluate collections for bias will be distributed.

Speakers
avatar for Sarah Jeong

Sarah Jeong

Research & Instruction Librarian for Science, Wake Forest University
avatar for Karen Grigg

Karen Grigg

Health Sciences Librarian for Collections and Instruction, UNC-Chapel Hill Health Sciences Library
avatar for Terri Ottosen

Terri Ottosen

Community Engagement and Health Literacy Librarian, UNC-Chapel Hill Health Sciences Library
Health literacy, consumer health

Sponsors & Sections


Thursday October 17, 2019 3:30pm - 4:20pm EDT
Winston 3C

3:30pm EDT

Tidying up and calming down: tips for increasing workplace productivity
Do you feel like you’re working on everything and completing nothing? Running around in circles and somehow still letting things fall through the cracks? You’re not alone! In this presentation, we’ll discuss our experiences using strategies and tools for time management and productivity. We’ll talk about how to tackle today’s workplace issues, such as battling the overflowing email inbox, organizing digital clutter, prioritizing tasks, setting realistic expectations, and minimizing distractions with mindfulness. We’ve read up on current strategies and applied them to our own work, and we’ll present what was effective and what wasn’t (as well as what we’re still working on improving). We’ll also open it up to the audience to discuss their own productivity tips and workplace efficiency experiences.

Speakers
avatar for Claire Leverett

Claire Leverett

Assistant Director, NC LIVE
CH

Caroline Hallam

Open Educational Resources Librarian, NC LIVE

Sponsors & Sections

Thursday October 17, 2019 3:30pm - 4:20pm EDT
Winston 1A

3:30pm EDT

Libraries: Space to Create, Illuminate and Engage
Libraries, particularly at community colleges, have traditionally been stuck in a “static mode” in how libraries function as” place, a service and a resource” in relationship to student engagement.
As a part of the CP Library 5-year strategic plan and in the designing of new facilities, the library established a marketing committee. The charge of the committee is to create enlightening and educational programing that illuminate library space, services and resources, and to engage with the college partners and the community.
This presentation will highlight new library facilities, approaches to marketing and outreach, and share practical experiences with attendees, which can be shared with colleagues, and replicated in respective libraries

Speakers
avatar for Gloria Kelley

Gloria Kelley

Dean, Library Services, Central Piedmont Community College
RH

Retha Hall

Senior Librarian, Central Piedmont Community College
JH

Janice Hall

Administrative Assistant & Marketing Chair, Central Piedmont Community College


Thursday October 17, 2019 3:30pm - 4:20pm EDT
Salem 3B

3:30pm EDT

Libraries Build Committees
Moderators
Thursday October 17, 2019 3:30pm - 4:20pm EDT
Piedmont 4
  People/Community Development
  • Format Special Event
  • Donate bit.ly/NCLA-LBC2019
  • Shop bit.ly/NCLA-LBC-Shop

3:30pm EDT

The Value of Safe Spaces: Anticipating the Needs of Trauma Survivors
As American society increases its understanding of the potential effects of traumatic experiences among all populations, we see the value in developing safe spaces to anticipate the needs of these individuals across human service domains. Join Andrea Winkler, clinical social worker from the Duke Psychiatric Outpatient Clinic and Duke Area Health Education Center. Attendees will learn how to better serve their clients through using a “trauma informed service approach.” Attendees will learn what principles to employ when working with people that may be at risk for traumatic exposures.

Speakers
avatar for Brandy Hamilton

Brandy Hamilton

Regional Library Manager, Wake County Public Libraries

Sponsors & Sections


Thursday October 17, 2019 3:30pm - 4:20pm EDT
Winston 1B

3:30pm EDT

Feeding the Mind: Elevating the Public Library's Role in Supporting Summer Food
In the Summer of 2018, Wake County Public Libraries offered hands-on early literacy activities at a summer food distribution site through the creation of the Thompson Fellowship Program, named to honor one of Wake County's most storied and beloved patrons. Teens were hired and trained to offer early literacy activities and gained valuable work experience. Adult Services Librarians worked with the teens to create a professional portfolio to showcase their summer accomplishments. The library's role remained consistent with their mission while supporting the distribution of summer food in a meaningful way.

Speakers
avatar for Sarah Lyon

Sarah Lyon

Library Experience Manager, Wake County Public Libraries
I'm a lifelong library user, with over fifteen years of experience working in special and public libraries. In my current role as Experience Manager for Wake County Public Libraries (WCPL), I manage Youth Services Programming for the system and oversee library locations dedicated... Read More →



Thursday October 17, 2019 3:30pm - 4:20pm EDT
Winston 1C

3:30pm EDT

The Great Escape Room: How to Plan and Run an Escape Room Program for Adults
Ever wanted to try running an escape room but weren’t sure where to begin? We can help. Escape rooms are a popular program in libraries and have high interest for a variety of age groups and can be adapted for a variety of themes from Harry Potter to space. Join us as we discuss getting started, setting up, troubleshooting, and creating an original story/escape room, among other topics.

Moderators
JR

Jason Rogers

Administrative Librarian, Tampa - Hillsborough County Public Library Cooperative
Public Library SectionYouth Services

Speakers
MK

Melissa Kammerer

Career & Education Librarian, Wake County Public Library
DO

Della Owens

Adult Services Library Assistant, Durham County Library

Sponsors & Sections

Thursday October 17, 2019 3:30pm - 4:20pm EDT
Winston 3B

3:30pm EDT

Smithsonian Libraries: Honoring the Past; Embracing the Future
Smithsonian Libraries (SIL) is not one library but a network of 21 specialized research libraries in Washington DC, Maryland, New York City, and Panama. Our staff provide the Institution’s museums and research centers with resources and services that are as diverse and deep as the collections, exhibits, and scholarship they support, spanning the range of scientific and cultural pursuits of humanity from aerospace, anthropology, and art history to business history and botany, cultural history, design, philately, zoology, and much more. Many SIL resources have been digitized and are freely available to the public through our website and the Biodiversity Heritage Library, and we regularly lend our materials to other libraries. This presentation will provide an overview of SIL and the resources and expertise available to North Carolina libraries, and outline some of our newest initiatives to reach a broader, more diverse audience globally, to expand our support of K-12 education, to provide a platform for searching for experts the Smithsonian, and to forge closer relationships throughout the Smithsonian organization.

Speakers
avatar for Barbara Ferry

Barbara Ferry

Head, Natural and Physical Sciences Libraries, Smithsonian Libraries
As Head, Natural & Physical Sciences Libraries at the Smithsonian, I lead a team of 18 staff serving the information needs of scientists and educators. Library staff work at branches located in Washington DC, Edgewater Maryland, Front Royal Virginia, and Panama.

Sponsors & Sections


Thursday October 17, 2019 3:30pm - 4:20pm EDT
Winston 3A

3:30pm EDT

You’re in business: Four free & NC LIVE resources for non-business experts
“I’m thinking of opening a business; who are my competitors? How should I maximize my advertising budget and create a marketing plan? What are other businesses in my industry doing? I need market research data."

Do business-related questions like these fill you with dread?

You already have all the tools you need to answer these, and many more, business-related questions! This session is a crash course in supporting the entrepreneurs and small businesses in your community using free and NC LIVE resources. We will cover some background on the U.S. Census, SimplyAnalytics for psychographic and demographic research, ReferenceUSA for business prospects and competitive analysis, ABI/Inform for industry information, and more! Whether you work in a public library serving the business community, or in an academic library working with students and faculty, or are an entrepreneur yourself, attending this session will help you become familiar with essential free and NC LIVE business resources. This session is perfect for non-business experts who want to be better-equipped to help (and even impress!) these important, but sometimes under-served, library customers.


Moderators
ST

Sara Thynne

Reference/ Instruction Librarian, Alamance Community College

Speakers
JR

John Raynor

Business Research Services Librarian, High Point Public Library
avatar for Nancy Lovas

Nancy Lovas

Entrepreneurship & Business Librarian, UNC - Chapel Hill

Sponsors & Sections

Thursday October 17, 2019 3:30pm - 4:20pm EDT
Salem 1A

3:30pm EDT

Libraries: Spaces for the New Generations - Up and Coming Librarians & Professional Staff Lightning Talk
  • Students and new professionals are the future of our profession. Come here this series of lightning rounds and learn what the new generation of librarians are talking about and working on.

Moderators
Sponsors & Sections

Thursday October 17, 2019 3:30pm - 4:20pm EDT
Salem 2

3:30pm EDT

Bridging the Gap: How Librarians Can Work Together for Student Success
Libraries have long been a central hub of student learning, and librarians have been in the forefront of providing safe and productive learning environments for students. Yet it has become evident to academic, public, and school librarians, that students are increasingly ill-equipped to conduct research in the digital era. Studies show that the students struggle to locate and access scholarly digital content, evaluate credible information, and employ primary sources in their research and writing. The struggle becomes particularly apparent when students transition from high school to college, lacking the skills to successfully navigate the expectations of higher education. By understanding the learning gap between high school and college, librarians and educators can work together to create a more holistic approach to teaching, incorporating information literacy, digital literacy, and primary source literacy to bridge this gap in research and writing. This “Conversation Starter” will touch on several successful collaborative models between K-12 educators and community libraries. It will also encourage networking and the exchange of information between academic, public, and school librarians to brainstorm about how they can work together and bridge the gap to student success.

Moderators
KG

Keith Gorman

Assistant Dean for Special Collections and University Archives, University Libraries, UNC-Greensboro

Speakers
avatar for Kathelene McCarty Smith

Kathelene McCarty Smith

Interim Head, Special Collections and University Archives, The University of North Carolina at Greensboro
Kathelene McCarty Smith is currently Photograph, Artifact, and Textile Archivist at The Martha Blakeney Hodges Special Collections and University Archives at The University of North Carolina at Greensboro (UNCG). She has a master’s degree in Art History from Louisiana State University... Read More →
avatar for Tammy Gruer

Tammy Gruer

Assistant Professor/School Library Program Coordinator, LIS Department, School of Education, UNC-Greensboro
Tammy Gruer is a National Board Certified Clinical Assistant Professor in the LIS department at the University of North Carolina at Greensboro where she is the coordinator for the Practicum in School Library Media and teaches Materials for Children and School Library Media Specialist... Read More →
KW

Katie Whetzel Fanstill

Head of Blanche Benjamin Branch Public Library, Greensboro Public Libraries


Thursday October 17, 2019 3:30pm - 4:20pm EDT
Salem 1B

3:30pm EDT

Librarian Projects with Online Learners: Innovations, Successes, and Failures
Online learners are everywhere, and librarians are constantly creating and executing innovative projects with these users. Online learners can feel isolated and neglected, highlighting the vital need for librarians to create programming and projects for these patrons. Online learners are diverse, and librarians’ projects with virtual patrons are varied. There are many examples of these projects, such as proctoring for online classes, embedding and participating in online courses in higher education, creating virtual events for distance students, developing online professional development courses, and designing online learning objects and tutorials on library systems and concepts. In this NCLA lightning talk forum, a group of librarians will share 10 minute presentations on in-process, innovative projects with online learners, including sharing their successes and failures. This lightning talk session is sponsored by the NCLA Distance Learning Section section.

Sessions: 10 minutes each

Nora Burmeister: "Embedding Library Instruction & Database Content in the LMS"

Kyle Denlinger: "Hypothes.is and Open Pedagogy"

Jenny Dale & Rachel Olsen: "Online Library Tutorials and Connecting to Student Learning Objectives"

Matt Dale: "Going the Distance: Online Learners and Public Libraries"


Moderators
avatar for Sam Harlow

Sam Harlow

Online Learning Librarian and Assistant Professor, UNC Greensboro Libraries

Speakers
avatar for Kyle Denlinger

Kyle Denlinger

eLearning Librarian, Z. Smith Reynolds Library, Wake Forest University
I'm the eLearning Librarian at the Z. Smith Reynolds Library at Wake Forest University, where I teach an online information literacy course, collaborate with faculty on digital pedagogy projects, and support the work of students and faculty in my assigned departments.
avatar for Jenny Dale

Jenny Dale

Information Literacy Coordinator, UNC Greensboro
avatar for Nora Burmeister

Nora Burmeister

Online Learning and Electronic Services Librarian, Central Carolina Community College
avatar for Rachel Olsen

Rachel Olsen

Assistant Professor, First-Year Communication & Social Sciences Librarian, UNC Greensboro
Instruction, social sciences

Sponsors & Sections


Thursday October 17, 2019 3:30pm - 4:20pm EDT
Salem 3A

4:30pm EDT

Zen Den: Guided Meditation sponsored by EBSCO
Take a reflective break for grounding and centering with seated guided meditation. No experience needed. 

Speakers
avatar for Jenneffer Sixkiller

Jenneffer Sixkiller

Librarian, Mooresville Public Library
I am an RPCV who lived in the Kalahari desert for nearly two years. I love to cook, garden, recycle, read, and drink craft IPAs. I teach free meditation classes for the public and my staff. I practice yoga, bicycling, walking, playing with my two boisterous children, when I'm not... Read More →

Sponsors & Sections
avatar for EBSCO Information Services

EBSCO Information Services

EBSCO Information Services
Databases, e-journals, digital magazines, e-books, audiobooks


Thursday October 17, 2019 4:30pm - 4:50pm EDT
Conference 2 (Benton)

4:30pm EDT

DLS Business Meeting
Moderators
avatar for Sam Harlow

Sam Harlow

Online Learning Librarian and Assistant Professor, UNC Greensboro Libraries

Sponsors & Sections

Thursday October 17, 2019 4:30pm - 5:50pm EDT
Winston 3B

4:30pm EDT

GRS Business Meeting
Moderators
avatar for Renee Bosman

Renee Bosman

Government Information Librarian, University of North Carolina at Chapel Hill

Sponsors & Sections

Thursday October 17, 2019 4:30pm - 5:50pm EDT
Winston 3A

4:30pm EDT

LAMS Business Meeting
Moderators
avatar for Elizabeth Novicki

Elizabeth Novicki

Director of Libraries, Salem Academy and College
I am a somewhat new director - only in my fourth year. I am interested in learning more about collection development and electronic resource management.

Sponsors & Sections

Thursday October 17, 2019 4:30pm - 5:50pm EDT
Winston 1C

4:30pm EDT

Literacy Section Business Meeting
Moderators
DP

Donna Phillips

Library Director, Wayne County Public Library

Sponsors & Sections

Thursday October 17, 2019 4:30pm - 5:50pm EDT
Salem 1B

4:30pm EDT

NC Library Paraprofessionals Business Meeting
Moderators
avatar for Artanza Williams

Artanza Williams

Circulation Supervisor, North Carolina Library Paraprofessional Association

Sponsors & Sections

Thursday October 17, 2019 4:30pm - 5:50pm EDT
Winston 1B

4:30pm EDT

NMRT Business Meeting
Moderators
avatar for Amanda Glenn-Bradley

Amanda Glenn-Bradley

User Engagement Librarian & CrAFT Studio Coordinator, UNC Asheville
I am the resident extroverted librarian who will nerd out about outreach, maker culture, history, and anything pop culture with you!

Sponsors & Sections

Thursday October 17, 2019 4:30pm - 5:50pm EDT
Salem 3A

4:30pm EDT

RASS Business Meeting
Moderators
avatar for Kathryn Webb

Kathryn Webb

Head, Research and Instructional Services, Joyner Library, East Carolina University

Sponsors & Sections

Thursday October 17, 2019 4:30pm - 5:50pm EDT
Winston 1A

4:30pm EDT

RTSS Business Meeting
RTSS provides opportunities for professional development and connection-building among library personnel whose work involves acquisitions, cataloging, metadata, electronic resources, collection development, preservation of library materials, scholarly communications, and related areas. 
Please join us for an informal discussion of programming ideas for the upcoming biennium, and please bring any ideas you have!

Speakers
avatar for Kristin Calvert

Kristin Calvert

Head of Content Organization and Management, Western Carolina University
Kristin Calvert is Head of Content Organization & Management at Western Carolina University and previously the Electronic Resources Librarian. Prior to coming to North Carolina she was Head of Periodicals at Saint Anselm College in New Hampshire. She also has worked at YBP Library... Read More →


Thursday October 17, 2019 4:30pm - 5:50pm EDT
Salem 1A

4:30pm EDT

Special Collections Business Meeting
Moderators
SC

Sarah Carrier

Wilson Special Collections Library, UNC-Chapel Hill

Sponsors & Sections

Thursday October 17, 2019 4:30pm - 5:50pm EDT
Winston 3C

4:30pm EDT

STEM-LINC Business Meeting
Moderators
avatar for Karen Grigg

Karen Grigg

Health Sciences Librarian for Collections and Instruction, UNC-Chapel Hill Health Sciences Library

Sponsors & Sections

Thursday October 17, 2019 4:30pm - 5:50pm EDT
Salem 1C

4:30pm EDT

TNT Business Meeting
Moderators
avatar for Julie Raynor

Julie Raynor

Readers' Services Supervisor, High Point Public Library
I'm a public librarian with over 20 years of public library supervisory experience. I've worked in many different roles including YA programming, Business Reference, Nonprint collection development, and currently digital collections management (including selection, marketing, and... Read More →

Sponsors & Sections

Thursday October 17, 2019 4:30pm - 5:50pm EDT
Winston 2

4:30pm EDT

PLS/YSS/REMCO Wine & Cheese Reception
Wine and cheese event with special guest speaker Sophie Kenney. REMCO and PLS will announce award winners. PLS and YSS will have installation of new officers.

Moderators
avatar for Sandra Lovely

Sandra Lovely

Assistant Director for Planning & Facilities, Durham County Library
Sandra has 31 years of library experience. As Assistant Library Director she ensures that facility needs are met for the seven library locations that comprise the Durham County Library system. She works closely with facility managers to identify and resolve building concerns and needs... Read More →
JR

Jason Rogers

Administrative Librarian, Tampa - Hillsborough County Public Library Cooperative
Public Library SectionYouth Services

Speakers
avatar for Sophie Kenney

Sophie Kenney

Assistant Manager of Children's Services, Aurora Public Library
Sophie Kenney is the Assistant Manager of Children's Services and Early Literacy Specialist for the Aurora Public Library, located in the second largest city in Illinois. She teaches preschool storytime with an emphasis on diversity and inclusion. She currently serves on the Equity... Read More →

Sponsors & Sections

Thursday October 17, 2019 4:30pm - 5:50pm EDT
Hearn Ballroom AB [Marriott]

4:30pm EDT

CUS Wine & Cheese Reception + Business Meeting
Socialize with your college and university section colleagues. Current CUS members and potential members are welcome.

Sponsors & Sections

Thursday October 17, 2019 4:30pm - 5:50pm EDT
Hearn Ballroom CD [Marriott]

4:30pm EDT

Library School Reception
Join fellow LIS students, alumni, and faculty from North Carolina's library schools for refreshments.

Thursday October 17, 2019 4:30pm - 5:50pm EDT
Garden Terrace [Embassy]

4:30pm EDT

BLINC Happy Hour sponsored by ProQuest
Limited to BLINC members and prospective members; contact Steve Cramer at smcramer@uncg.edu as needed.

Moderators
avatar for Steve Cramer

Steve Cramer

Business & Entrepreneurship Librarian, UNC Greensboro
I am the UNCG Business & Economics Librarian. I'm co-chairing the Entrepreneurship & Libraries Conference, which will take place in Durham NC in Fall 2020, https://entrelib.org/. Previously I worked at Duke University and Davenport College. I'm co-founder of Business Librarianship... Read More →

Sponsors & Sections

Thursday October 17, 2019 4:30pm - 6:00pm EDT
TBD

5:00pm EDT

Zen Den: Guided Chair Yoga sponsored by EBSCO
Not a yogi? That’s ok! This yoga is for EVERYONE.

Speakers
avatar for Jenneffer Sixkiller

Jenneffer Sixkiller

Librarian, Mooresville Public Library
I am an RPCV who lived in the Kalahari desert for nearly two years. I love to cook, garden, recycle, read, and drink craft IPAs. I teach free meditation classes for the public and my staff. I practice yoga, bicycling, walking, playing with my two boisterous children, when I'm not... Read More →

Sponsors & Sections
avatar for EBSCO Information Services

EBSCO Information Services

EBSCO Information Services
Databases, e-journals, digital magazines, e-books, audiobooks


Thursday October 17, 2019 5:00pm - 5:20pm EDT
Conference 2 (Benton)

6:00pm EDT

All-Conference Reception and Awards Presentation sponsored by NC Live
Please join us for the All-Conference Reception at Forsyth County Central Library to celebrate this year's award winners! We will have a brief awards presentation starting at 6:15, which will be followed by a reception with drinks, heavy hors d'oeuvres, and music. This event is free for conference attendees, but registration is required. Central Library is a 5-minute walk (.3 miles) from the Benton Convention Center. Transportation between the Convention Center and the event location will be provided, but will be limited. 

Speakers
avatar for Michael Crumpton

Michael Crumpton

Assistant Dean for Administrative Services, NCLA President, UNC Greensboro
http://libres.uncg.edu/ir/uncg/clist.aspx?id=1946">Michael A. Crumpton, MLS, SHRM-SCP, is the Assistant Dean for Administrative Services at the University of North Carolina at Greensboro. Mike oversees administration of budgets, human resources and facilities; organizes and addresses... Read More →
avatar for Lorrie Russell

Lorrie Russell

Assistant Director, NCLA Vice-President, High Point Public Library

Sponsors & Sections
avatar for NC LIVE

NC LIVE

NC LIVE is North Carolina’s library cooperative.  Its mission is to support education, enhance economic development, and improve the quality of life of all North Carolinians.  NC LIVE provides shared content, software, technical support and professional development to its 205... Read More →


Thursday October 17, 2019 6:00pm - 9:00pm EDT
Forsyth County Central Library
 
Friday, October 18
 

8:00am EDT

Poster #16 -- Trade Work Initiative
Creating a job fair/question and answer workshop for students to meet with trade workers in a variety of fields and learn about their jobs. This way those students who aren't interested in a four year college can learn about the other options available to them. Also it allows for trade jobs to look for future workers and make connections.

Speakers

Friday October 18, 2019 8:00am - 9:30am EDT
Piedmont 1-3

8:00am EDT

Poster #2 -- Marketing School Age Programming: Best Practices
What gives a library program value to the public? Preconceived notions of what programs entail often make it difficult for traditional PR, like flyers or social media posts, to do library programs justice. The components of quality school age programs require an understanding of the unique needs of school age families in your community, a higher level of staff communication and a new approach to customer service. Library staff is in a unique situation to “sell” something that is free. This poster will focus on the best practices for school age programming, including current trends, program descriptions, displays, and strategies to engage library staff. You will learn sales and marketing techniques to turn patron interactions into a way to showcase programming at your library.

Speakers

Friday October 18, 2019 8:00am - 9:30am EDT
Piedmont 1-3

8:00am EDT

Poster #7 -- Tales and Trails: Spaces to Collaborate
How do you create an active and engaging program that reaches new audiences? Collaborate. This program started as a three month collaboration between the Concord branch of the Cabarrus County Public Library and the City of Concord Parks Department, and has continued through this year. The Concord branch is located 1 mile from a nearby city park, which contains part of the Carolina Thread Trail. A collaboration between our departments brought an interactive story time to this park. As the story was read we walked the trail, with stops for thematic activities and hands-on learning. The local Soil and Water District provided additional resources, thereby expanding the depth of the collaboration. The program averaged 33 patrons in the fall. This spring the program continued with the added caveat of creating library cards and providing more promotional library material. There are plans to continue the program again this coming fall.

Speakers

Friday October 18, 2019 8:00am - 9:30am EDT
Piedmont 1-3

8:00am EDT

Leadership Institute Breakfast + Poster Session #3
Attendees will be able to view the posters created by 2018 Leadership Institute participants and enjoy coffee and pastries. Past Leadership Institute participants are encouraged to attend but the event is open to everyone.

Moderators
avatar for Teresa LePors

Teresa LePors

Coordinator of Library Research and Scholarly Services, Elon University
JM

Julianne Moore

Library Director, Iredell County Public Library

Sponsors & Sections

Friday October 18, 2019 8:00am - 9:30am EDT
Piedmont 1-3

8:00am EDT

Poster #1 -- Library Offline: providing library services during a renovation
What happens when a library location is closed for a rebuild or renovation project for 3, 6, 12 months or even years? How do you meet the needs of library users without a permanent, brick-and-mortar library? Our poster focuses on practical strategies for providing continued library services in a community when a location is closed. Strategies include mobile book units, stand-alone return boxes, embedded libraries, small storefront locations and larger temporary locations. This project also created a scalable structure for this service model that can be applied to many different sizes and types of libraries.

Speakers
avatar for Kate Engelbrecht

Kate Engelbrecht

Librarian, Information Services, Charlotte Mecklenburg Library


Friday October 18, 2019 8:00am - 9:30am EDT
Piedmont 1-3

8:00am EDT

Poster #14 -- The Ideal Qualities of Library Leaders and Employees
Libraries are spaces to collaborate, grow, thrive, and work together to meet the needs of our patrons. Our study will provide a global perspective from state, national, and international participants on the ideal qualities of library leaders and employees. The primary results will be shared from both leader and employee perspectives. The study was guided by three primary research questions: 1) What are the ideal qualities of library administrators? 2) What are the ideal qualities of library employees? and 3) How satisfied are library leaders and employees with one another? The requisite hard, soft, and technological skills for each were also identified. Our poster presentation will share results within the context of each research question.

Speakers
avatar for Ashley Conte

Ashley Conte

Library Aide, Charlotte Mecklenburg Library



Friday October 18, 2019 8:00am - 9:30am EDT
Piedmont 1-3

8:00am EDT

Poster #25 -- Cultivating and Inspiring North Carolina Library Leaders
In 2011, NCLA refreshed and reformatted the Leadership Institute to have a stronger internal message and support for emerging leaders in North Carolina. Now after 4 cohorts; 2012, 2014, 2016 and 2018 successful participants have provided North Carolina libraries wih a strong bench of leadership and a continuous learning model that ensures relevant activity and a way to build deep relationships.

Speakers
avatar for Michael Crumpton

Michael Crumpton

Assistant Dean for Administrative Services, NCLA President, UNC Greensboro
http://libres.uncg.edu/ir/uncg/clist.aspx?id=1946">Michael A. Crumpton, MLS, SHRM-SCP, is the Assistant Dean for Administrative Services at the University of North Carolina at Greensboro. Mike oversees administration of budgets, human resources and facilities; organizes and addresses... Read More →



Friday October 18, 2019 8:00am - 9:30am EDT
Piedmont 1-3

8:00am EDT

Poster #6 -- Work Together: A Win-Win Situation With Student Assistants in an Academic Library
Without student assistants, many of the necessary, yet time-consuming tasks such as re-shelving books or taking on projects, would fall upon library workers who are juggling multiple responsibilities. No matter which tasks they perform, student assistants are an essential part of many academic libraries, but do we ever think about the many ways academic libraries are essential to them? Join a former student assistant to learn more about this mutually beneficial relationship.

Speakers


Friday October 18, 2019 8:00am - 9:30am EDT
Piedmont 1-3

8:00am EDT

Poster #23 -- Connecting Patrons with Library Services Using LibCal
I wanted to make it easier for library patrons to have information about the technology available at my library. Using LibCal I have been able to give patrons more information about the equipment we have available and connecting them with resources. LibCal has a wide-range of applications for all different types of libraries that lets patrons make decisions and self-book resources. LibCal can simplify and improve patrons' experiences, from letting your patrons book their own study-rooms to making it easier to circulate special and unusual collections. This poster will describe how you could use LibCal to solve problems and make it easier for library patrons to use the resources you have to offer.


Friday October 18, 2019 8:00am - 9:30am EDT
Piedmont 1-3

8:00am EDT

Poster #3 -- Do You See What They See? : Cost Effective Solutions for Improving Signage
The goal of this poster is to highlight the subtle changes one can make in a library space by using cost effective resources. Using simplicity in design as a key motto, the ECU Music Library turned outdated signage into useful visual identifiers.
A library can be a complicated experience that can overwhelm patrons looking for information. By changing the “norm” we can use less signage to identify library areas with various colors, sizes, and text. Delivering the visual cues in various forms (both digital and hard copy) can influence the ways a patron uses the library space.
These small cost-effective changes can inspire a sense of “freshness” to a library space and promote user satisfaction. We are consistently experimenting with new directs that work best for our patrons and find simplicity in design, wins every time.

Speakers
JR

Jon-Marc Ryan Dale

East Carolina University


Friday October 18, 2019 8:00am - 9:30am EDT
Piedmont 1-3

8:00am EDT

Poster #9 -- Libraries: Spaces to Experience and Reflect on Digital Games
In 2016, a partnership between the J. Murrey Atkins Library and the College of Computing and Informatics at the University of North Carolina Charlotte launched a gaming lab to support the educational needs of computer science students in the artificial intelligence, robotics, and gaming concentration. A second-floor space, that housed shelving for videotapes, was repurposed within the library’s new Area 49 technology hub for the exploration of digital games, specifically their roles as cultural and artistic artifacts. The purpose of the gaming lab is to ensure availability of equipment and required course materials for all artificial intelligence,robotics and gaming students. Furthermore, students and other patrons not enrolled in the game design program may also use the lab for personal enjoyment of interactive media. The Gaming Lab is part of an effort to build collaborative spaces in an academic library where new ideas and technologies are accessible to all.


Friday October 18, 2019 8:00am - 9:30am EDT
Piedmont 1-3

8:00am EDT

Poster #22 -- Planning the 15th Annual Paraprofessional Conference
In May of 2019, Joyner Library hosted over 150 participants for the 15th Annual Joyner Library Paraprofessional Conference. The conference focuses on networking and promoting growth as paraprofessionals throughout the state of North Carolina. The presenter will share the process of planning and coordinating the largest paraprofessional conference in the state of North Carolina. This poster session will focus on some of the troubles and triumphs of the conference and various hurdles that had to be overcome before hosting the event.


Friday October 18, 2019 8:00am - 9:30am EDT
Piedmont 1-3

8:00am EDT

Poster #8 -- Change History: 365 Days of Black History
Chowan County celebrated its 350 anniversary last year. I heard at a planning session that there were no black people in Chowan County when it was founded. This spurred my desire to learn more about the history of people of African descent in my community. I was able to tell new stories or old stories that had been forgotten about in our community through 99% online research. We documented the election of the first black member of the state house, John R. Page, and the political jailing of the last black man (Edward Sutton) to hold a state house office from Chowan County. We were able to find the first records of baptisms of enslaved people in Chowan Precinct in 1708. We also found a second freed woman, Polly Lowther, who owned a bakery around the same time as the grandmother of Harriet Jacobs. We also discovered that Diane Nash, James Bevel and Golden Frinks devised the strategy to get the Voting Rights Act passed in Edenton on the day of the Birmingham Church Bombing in 1963.
From these bits of research from NCLive, DigitalNC, the Southern Memory project and many more, we have been able to open new worlds of history in this very historic community.

Speakers
JF

Jennifer Finlay

Shepard-Pruden Memorial Library


Friday October 18, 2019 8:00am - 9:30am EDT
Piedmont 1-3

8:00am EDT

Poster #10 -- FLICK Experimental film Festival at UNCG Jackson Library Digital Media Commons
The poster will expose what is the FLICK Festival and how it positively affects the Library environment, transforming the local space into a global and diverse space in which students, faculty and staff interact, teach and learn. Since 2014, the UNCG Jackson Library Digital Media Commons has hosted more then 15 events about films, art and creativity to foment the discussion of multicultural points of view. Most of the times, the audience expectation to see the point of view of the "other" reveals more similitude than difference. At the core of our festival is the aim to bring interdepartmental collaboration to the space of the library as a strategy to foster a diverse and inclusive creative program that doesn't happen anywhere else on campus.

Speakers
PD

Paula Damasceno

Instruction Coordinator, Digital Media Commons, UNC Greensboro


Friday October 18, 2019 8:00am - 9:30am EDT
Piedmont 1-3

8:00am EDT

Poster #11 -- O.E. What? : Implementing OER at Guilford Tech Community College
Librarians at GTCC have heard the rumblings across campus. Faculty are talking about it. The bookstore has heard about the NCLive grant. Learn how GTCC librarians are uncovering the rumors and mysteries of OER in the North Carolina academic community and becoming the primary space to discover OER on campus. This poster presentation will answer the question: How is the library educating and implementing a strategy that works for everyone - administration, faculty, and the bookstore?

Speakers
avatar for Alisha Webb

Alisha Webb

Reference Librarian, Guilford Technical Community College
Both my Bachelor of Arts in History and MLIS are from UNCG. I have worked at GTCC for 12 years and enjoy teaching library instruction. My current project is introducing OER to faculty and staff. I live in Winston-Salem with my husband, two boys (11 and 7) and a 3-year old brittany... Read More →


Friday October 18, 2019 8:00am - 9:30am EDT
Piedmont 1-3

8:00am EDT

Poster #17 -- Libraries: Spaces to Leverage Digital Media into a Pathway for First-Generation Latinx/Hispanic College Access at UNC Greensboro
The Digital Media Commons as part of the University Libraries at the University of North Carolina at Greensboro prides itself on our commitment to diversity, inclusion, and access. To foster that commitment, we created a micro-messaging video project for UNCG CHANCE program attendees that taught them some of the creative, collaborative, and critical thinking skills they will learn during their university experience. UNCG CHANCE is a university-sponsored partnership with the Bill and Melinda Gates Foundation that provides North Carolina Latinx and Hispanic high schoolers with early access to college entrance resources. The Digital Media Commons taught CHANCE attendees real-world creative and critical thinking skills by creating a team-building exercise that fostered student’s video editing skills.


Friday October 18, 2019 8:00am - 9:30am EDT
Piedmont 1-3

8:00am EDT

Poster #19 -- Connecting Your Library to the Wider Campus Community Through Collaborative Displays
Many of our previous displays highlighted books from our collection but lacked a clear hook to interest users. We decided to adjust our focus to curate a selection of items that would foster awareness of our collections while elevating the diverse voices and materials that we have to offer. To this end, we relocated our display area to a more visible location, worked to tie themes to campus events, and provided rigorously researched context to support our displays. For example, Winthrop hosted an Interdisciplinary Food Conference in February. We incorporated that theme into our display for Black History Month and created a display tracing African-American foodways and the development of soul food. These changes allowed us to work with other departments and to cross-promote events to help drive interest for all parties. The connections we made encouraged greater collaboration across campus—we were able to host a display for the Medieval Studies department that drew significant interest. The feedback we received from students, faculty and staff has been very positive, and we hope to build on our success this year by connecting with other members of the Winthrop community to promote our collections through our displays.


Friday October 18, 2019 8:00am - 9:30am EDT
Piedmont 1-3

8:00am EDT

Poster #12 -- The Grateful Dead Course @ UNCG: Peace, Love, and Library Collaborations
This poster will outline the experiences of two librarians at UNC Greensboro who took on the challenge of working with a 500-level course focused on the legacy of the Grateful Dead. Supporting this course involved helping to create an ongoing comprehensive bibliography and asynchronous library instruction materials, as well as virtual consultations with students conducting research.

In 2018, two UNCG librarians were approached by Dr. Rebecca Adams, a long-time faculty member in the department of Social Work and Gerontology to assist with the latest iteration of a Grateful Dead Legacy Course. This course originally started in 1989 with 21 students, the instructor, a film crew, and graduate assistants in a bus following the Grateful Dead on tour that summer. The course has continued to evolve and is now offered as a one-semester online opportunity.

Toward the end of the semester, one of the librarians presented at “UNCG Dead Scholars Unite,” a one-day on-campus conference celebrating the community of researchers that still exists at UNCG and around the country. This bibliography will continue to be available to the public to serve as a helpful research tool for anyone who is interested in the history and culture surrounding the Dead.

Speakers
avatar for Rachel Olsen

Rachel Olsen

Assistant Professor, First-Year Communication & Social Sciences Librarian, UNC Greensboro
Instruction, social sciences
avatar for Sarah B. Dorsey

Sarah B. Dorsey

Music, Dance, and Theatre Librarian, University of North Carolina, Greensboro



Friday October 18, 2019 8:00am - 9:30am EDT
Piedmont 1-3

8:00am EDT

Poster #20 -- The ones that got away: Minimizing “missed” chats using an evidence-based wait-time standard
The study explores the length of time online chat (often dubbed “Ask a Librarian” or virtual reference) academic library patrons will wait before leaving without interacting with a library employee. The study investigators* reviewed 400 randomly selected transcripts from three institutions (Agnes Scott College (ASC), University of Georgia (UGA), and Western Carolina University (WCU)) to correlate wait time with patron engagement. The findings establish the ideal wait time on library chat service points is ninety seconds or fewer. Furthermore, the study indicates establishing a goal time for initial greeting within the first ninety seconds leads to a substantial decrease in the number of “missed” questions. *Study contributors are Sarah Steiner (WCU), Casey Long (ASC), and Amber Prentiss (UGA).

Speakers

Friday October 18, 2019 8:00am - 9:30am EDT
Piedmont 1-3

8:00am EDT

Poster #18 -- Time Flies When You’re Having Fun: Intensive Library Internships
Online and distance education offer graduate students pursuing Library and Information Science degrees an opportunity to obtain their degree in a flexible and convenient manner. However, students pursuing these degrees may not feel as connected to the academic experience as their on-campus classmates. Intensive short term internships offer graduate students a hands on learning experience that reaches beyond the typical classroom experience.
Through intensive internships such as the UNCG Alternative Spring Break, students are offered a unique opportunity to experience professional librarianship by shadowing librarians, engaging with library staff, performing practical tasks, and exploring the diverse professional roles available within librarianship to encourage graduate students to concentrate on the area of librarianship best suited to their skillset. These intensive internships can also enable libraries that do not have the necessary infrastructure to take on long-term internships but have short-term projects that would be useful for graduate students.

Speakers
AH

Amy Harris Houk

Department Head, Research, Outreach, and Instruction, UNC Greensboro
avatar for Cassie Vargo

Cassie Vargo

MLIS Candidate, UNCG


Friday October 18, 2019 8:00am - 9:30am EDT
Piedmont 1-3

8:00am EDT

Poster #21 -- Incentives-Based Technology Instruction in Public Libraries
As the digital landscape continues to expand and household technologies become more varied and complex, it is the library’s responsibility to provide more than just access to devices and resources, we must also equip patrons with the skills, knowledge and experience they need to use technology effectively and responsibly. The Harnett County Public Library’s “Technology Training Passport Program” was launched in April to expand patrons’ awareness of new and not-so-new technologies by coupling hands-on classes with an incentives program. Participants are issued a passport book and given a passport “stamp” for each technology class attended. As patrons accumulate stamps, they earn small prizes and certificates. Using this model, patrons are encouraged to explore various different technology applications, devices and concepts. HCPL has hosted six classes this past spring and five more classes are scheduled for the summer. Classes focus on a variety of topics from how to operate a mouse and keyboard, to how to use digital databases for genealogy research, to how to spot fake news online. This poster will illustrate how libraries can implement an incentives-based technology instruction program in their own institutions, including example lesson plans and materials, marketing strategies, and program evaluation methods using Project Outcome.

Speakers
avatar for Joanna Cox

Joanna Cox

Information Systems Librarian, Harnett County Public Library


Friday October 18, 2019 8:00am - 9:30am EDT
Piedmont 1-3

8:00am EDT

Poster #24 -- What Does It Meme?: Visual Literacy Programming in the Library Through the Language of Memes
This poster will describe a library outreach and instruction program centered around memes and visual literacy at UNC Greensboro. The program, called Uplifting Memes, will run during the 2019-2020 academic year and feature interactive workshops, guest lectures, and a student art contest to address issues such as understanding information ethics on social media (including fair use of copyrighted materials, Creative Commons, and the public domain); engaging in creativity, communication, and digital rhetoric with images and other visual media; and examining issues of virality, propaganda, and hate speech in internet communications. The poster will detail the planning process, provide examples of workshop curricula, and provide preliminary assessment data from the program.

Speakers
avatar for Jenny Dale

Jenny Dale

Information Literacy Coordinator, UNC Greensboro
avatar for Maggie Murphy

Maggie Murphy

First-Year Instruction & Humanities Librarian, UNC Greensboro


Friday October 18, 2019 8:00am - 9:30am EDT
Piedmont 1-3

8:00am EDT

Poster #4 -- Libraries: Spaces to find primary sources in the sciences vs. humanities.
While primary sources refer to sources that contain original information, the distinction varies between subject areas and disciplines. Journal articles are considered secondary sources in the Humanities because they may discuss, critique, or analyze an author’s original creative work, while they may be a primary source to a biologist. Similarly, many newspaper articles are considered primary sources within the discipline of History because they report events as they are happening, contrasting the sciences, where newspaper articles are never used as sources.

When identifying primary sources, it is important to remember that the various forms the source could take is not what matters, but whether it contains original information or creative works for that discipline.

This poster will explain the differences in primary and secondary sources across subject areas, focusing on contrasting the definitions within science and humanities disciplines.

Speakers
MC

Megan Carlton

Science Librarian, UNC Greensboro


Friday October 18, 2019 8:00am - 9:30am EDT
Piedmont 1-3

8:00am EDT

Poster #15 -- Collaborative Blogging: a sustainable professional development & networking tool
Three academic librarians, from three institutions, blog together to share their perspectives on the inspiration and challenges they face as business specialists. Through peer collaboration and reflective blogging they are learning and expanding their professional knowledge, skills and network at minimal cost to the university while bolstering their virtual professional profile and impact. See how they manage the project, create original content and encourage engagement amongst peers.

Speakers
avatar for Nancy Lovas

Nancy Lovas

Entrepreneurship & Business Librarian, UNC - Chapel Hill
avatar for Summer Krstevska

Summer Krstevska

Business, Economics & Data Access Librarian, Wake Forest University
You can talk to me about anything related to entrepreneurship + business!
avatar for Angel Truesdale

Angel Truesdale

Social Sciences and Business Librarian, University of North Carolina, Charlotte



Friday October 18, 2019 8:00am - 9:30am EDT
Piedmont 1-3

8:00am EDT

Poster #26 -- Teaching with Mobile Technology: Learning, Engagement, and Discovery
Mobile devices are an inescapable part of everyday life, and the impact of these devices can be felt throughout college campuses today. As educators, we want to meet students where they are, yet mobile devices are often seen as classroom distractions. This poster will examine if, when, and how librarians can engage students with mobile devices, and if mobile devices can be beneficial to student learning.

Speakers

Friday October 18, 2019 8:00am - 9:30am EDT
Piedmont 1-3

8:00am EDT

Poster #5 -- Creating an Open Educational Resource: Exploring ways that libraries can support OER publishing
Open Educational Resources (OER) have been gaining momentum in higher education and K-12 schools. OER are free, and often customizable, resources that can be used as textbooks or supplemental materials in the classroom. Librarians have been enthusiastic advocates of the Open Education movement and many of us have been asked to support faculty and students using these materials. Additionally, we have been tasked to assist faculty with revising and creating OER. In response to these questions, the presenters published an OER to better understand the publishing process. This poster will cover the process and tools that can be used to create OER. We will also cover lessons learned, helpful resources, and ways that librarians can support OER publishing.

Speakers
avatar for Jeanne Hoover

Jeanne Hoover

Head, Scholarly Communication, East Carolina University


Friday October 18, 2019 8:00am - 9:30am EDT
Piedmont 1-3

8:00am EDT

NCLA Website Help
Have a question about the new website? Come visit the NCLA Web & Technologies Team in the exhibit hall, booth 306. We're here to help!

Wednesday 11:30am-2:30pm
Thursday 9:00am-11:00am, 1:30pm-3:30pm
Friday 8:00am-11:30am

Exhibitors
NW

NCLA Web & Technologies Committee

Explore the new NCLA website!


Friday October 18, 2019 8:00am - 11:30am EDT
Piedmont 1-3

9:00am EDT

Raffle Basket Drawing!
Friday October 18, 2019 9:00am - 9:30am EDT
Piedmont 1-3

9:30am EDT

Orchestrating change through Professional Development
This presentation will explore the myriad of benefits of Diversity and Inclusion in libraries. A well trained and professionally developed staff helps to illuminate libraries in the community, cultivates awareness, creates a safe and welcoming space for people of color and marginalized groups. Diversity and Inclusion within libraries opens the door for collaboration, exploration, creation of new strategies to advance missions, learning and innovation. The results can appear in the form of more enhanced services, programs, resources and recruiting that reflects that of a strong culture of diversity.

Speakers
TM

Tanika Martin

Youth Services Manager, Greensboro Public LIbrary



Friday October 18, 2019 9:30am - 10:20am EDT
Salem 1C

9:30am EDT

Stopping Harassing Customer Behaviors (Once and For All)
Have you ever felt harassed by your customers what you are at work? Many library employees have been affected by harassing behaviors including inappropriate comments, staring, sexual advances. Learn how to effectively respond to and defuse these potentially dangerous customer behaviors and what really works in saying "NO" once and for all.

This session addresses what actions library organizations should take to address these harassing behaviors and the actions employees should take when they feel they are being harassed by customers. We'll also discuss specific strategies to use to effectively respond to those behaviors.

Moderators
avatar for Andrew Sanderbeck

Andrew Sanderbeck

Managing Member, People~Connect Institute
Andrew Sanderbeck is a recognized expert trainer, coach and consultant on leadership and team development, customer service and developing cohesive management teams. Andrew presents for audiences both domestically and internationally conducting training classes in the Caribbean, Europe... Read More →

Friday October 18, 2019 9:30am - 10:20am EDT
Winston 3C

9:30am EDT

A Space to Be Heard: Designing an Engaging User Feedback Station
User experience (UX) in libraries isn’t just about websites. In a world inundated with requests to share feedback via online surveys, your library users may be more receptive to sharing their thoughts offline, at a time and place convenient for them. Lander University’s Jackson Library had a traditional suggestion box at the front service desk that had been receiving almost no input. In November 2018, a redesigned feedback station was installed in the printing station, including a bulletin board with public replies posted to all question/comment forms received, and open-ended whiteboard prompts. Since then, the library’s users have shared hundreds of question/comment forms and whiteboard responses. How to install and manage a feedback station, challenges encountered, and actions taken in response to user feedback will be discussed.

Speakers
avatar for Jean Thrift

Jean Thrift

User Experience (UX) Librarian, Lander University



Friday October 18, 2019 9:30am - 10:20am EDT
Salem 3A

9:30am EDT

When Space Projects Go Sideways: Pivoting for Success
Physical spaces have huge impacts on patrons, services, and activities in libraries large and small. Projects to build, renovate, and change these spaces are often associated with high stakes: high expectations, high costs, and significant amounts of planning time and associated staff time. But what happens when these projects don’t go according to plan?

This moderated panel session will address the realities of library space projects, with a focus on successfully confronting unexpected changes and challenges. Speakers will represent a broad spectrum of experiences in different types of libraries, all with at least one thing in common: they’ve been part of library space projects that faced and overcame unexpected changes and challenges. Panelists will discuss space projects they’ve been involved in, methods to address gaps between expectations and realities in such projects, and lessons learned for successfully approaching and resolving difficult space situations.
Those who are part of library space planning projects, who expect to be part of such projects, or who are interested in library spaces are encouraged to attend.

Moderators
KH

Kevin Huse

Ratio Architects

Speakers
avatar for Michael Crumpton

Michael Crumpton

Assistant Dean for Administrative Services, NCLA President, UNC Greensboro
http://libres.uncg.edu/ir/uncg/clist.aspx?id=1946">Michael A. Crumpton, MLS, SHRM-SCP, is the Assistant Dean for Administrative Services at the University of North Carolina at Greensboro. Mike oversees administration of budgets, human resources and facilities; organizes and addresses... Read More →
avatar for Sandra Lovely

Sandra Lovely

Assistant Director for Planning & Facilities, Durham County Library
Sandra has 31 years of library experience. As Assistant Library Director she ensures that facility needs are met for the seven library locations that comprise the Durham County Library system. She works closely with facility managers to identify and resolve building concerns and needs... Read More →
avatar for Melanie Morgan

Melanie Morgan

Director of Libraries, Neuse Regional Library System
AC

Allison Campbell

Lead Librarian, Knowledge Services, Ipas



Friday October 18, 2019 9:30am - 10:20am EDT
Winston 1A

9:30am EDT

Conversation with Jaki Shelton-Green (REMCO)
Moderators
avatar for Jewel Davis

Jewel Davis

Education Librarian, Appalachian State University

Speakers
avatar for Jaki Shelton Green

Jaki Shelton Green

North Carolina Poet Laureate
Jaki Shelton Green is the first African American and third woman to be appointed as the North Carolina Poet Laureate. When he appointed her in 2018, Governor Cooper stated that "Jaki Shelton Green brings a deep appreciation of our state's diverse communities to her role as an ambassador... Read More →

Sponsors & Sections

Friday October 18, 2019 9:30am - 10:20am EDT
Salem 1B

9:30am EDT

Discipline, time spent, or education level?: Liaisons’ perceptions of factors that impact their ability to build relationships with faculty
This session will share the results of a survey that investigated how liaison librarians perceived the impact of different factors on their ability to build relationships with faculty. Over 2,000 liaisons working in US academic libraries completed a survey in October 2017, rating a series of statements related to efforts to build relationships with faculty. Respondents were asked to indicate their level of agreement with 16 relationship-building statements on a five-point scale from strongly disagree to strongly agree. Analysis indicated differences in liaisons’ perceptions based on a variety of factors, including the discipline area being supported, the percentage of the liaison’s position devoted to liaison work, and the educational attainment of the liaison. This session will share the full extent of the results and offer suggestions for liaisons working to develop strong collaborative relationships with the faculty in their assigned areas.

Speakers
avatar for Kawanna Bright

Kawanna Bright

Assistant Professor, East Carolina University
PhD in Research Methods & Statistics. Work experience in academic libraries (RIS, Information Literacy, Outreach, Collection Management, Middle Management). Research in RIS, Diversity in Libraries.



Friday October 18, 2019 9:30am - 10:20am EDT
Salem 3B

9:30am EDT

With friends like these…: The role of critical friends in professional development
A critical friend is typically a colleague who is supportive but is also willing to provide honest feedback. The concept of critical friends is grounded largely in the K-12 education literature and can take the form of professional learning communities or one-on-one relationships. Both of these forms of critical friendship can be beneficial to librarians as well. Professional learning communities are discussed widely in the library literature, and are most common in academic and school libraries where they often include professors and teachers in addition to librarians. PLCs can be a great way to bring together a group of colleagues in any type of library to discuss a common topic. In this informal environment, colleagues with a common interest have the opportunity to provide support and feedback for new ideas.
The one-on-one critical friendship is a relationship where two or more colleagues feel empowered to support one another while also offering constructive feedback. Critical friends can observe each other teaching, providing customer service, or doing a program and offer encouragement and feedback. They can also be a sounding board for new ideas. This relationship is built on mutual trust and exists apart from formal evaluation structures.

Speakers
AH

Amy Harris Houk

Department Head, Research, Outreach, and Instruction, UNC Greensboro
avatar for Jenny Dale

Jenny Dale

Information Literacy Coordinator, UNC Greensboro


Friday October 18, 2019 9:30am - 10:20am EDT
Salem 1A

9:30am EDT

Developing your personal brand as a librarian
Have you developed a personal brand as a librarian? When you meet someone at work who would benefit by knowing who you are and what you can do, do you have a personal elevator pitch? Would you like to better promote your value as an information professional? Then come to this panel discussion and workshop on branding ideas. It will be led by public and academic librarians representing the needs of both early-career and mid-career professionals. Regardless of what kind of library professional you are and where you work, we could all benefit from some conversation and new ideas on how to better communicate our value to our colleagues, supervisors, patrons, and other stakeholders. This program will include time for participants to sketch their own personal brand or elevator pitch, and hopefully a few participants will be willing to share their ideas with the room.

Moderators
avatar for Angel Truesdale

Angel Truesdale

Social Sciences and Business Librarian, University of North Carolina, Charlotte

Speakers
avatar for Steve Cramer

Steve Cramer

Business & Entrepreneurship Librarian, UNC Greensboro
I am the UNCG Business & Economics Librarian. I'm co-chairing the Entrepreneurship & Libraries Conference, which will take place in Durham NC in Fall 2020, https://entrelib.org/. Previously I worked at Duke University and Davenport College. I'm co-founder of Business Librarianship... Read More →
IH

Ingrid Hayes

Reference Librarian, Rockingham County Public Library
DF

De’Trice Fox

Adult Services Librarian, Charlotte Mecklenburg Library



Friday October 18, 2019 9:30am - 10:20am EDT
Winston 3B

9:30am EDT

Helping Children and Parents Fight Racial Injustice through Literature
Parents, teachers, and media specialists often use children’s books to help children learn about cultural diversity and racial injustice. At the same time, adults may not feel prepared to discuss the sensitive topic of race or to help children confront racial injustice in their own lives. The presenter is the lead author of Something Happened in Our Town: A Child's Story about Racial Injustice, a picture book for 4 to 8 year olds published by Magination Press in 2018. The book follows two children, one Black and one White, as they react to a police shooting of an African American man. This engaging story serves as a platform for important parent-child discussions about race and racial injustice. The authors will discuss how children learn about race, the rationale for race-conscious parenting, and how to confront racial injustice using children’s literature. Sample adult-child dialogues will be provided, along with an annotated booklist.

Speakers
AH

Ann Hazzard

Emory University School of Medicine (retired)
avatar for Marianne Celano

Marianne Celano

Professor, Department of Psychiatry & Behavioral Science, Emory University School of Medicine
How to talk with children about race and racial injusticeBooks about racial injustice
MC

Marietta Collins

Director of Behavioral Medicine, Department of Family Medicine, Morehouse School of Medicine



Friday October 18, 2019 9:30am - 10:20am EDT
Winston 3A

9:30am EDT

Rural Libraries and the Opioid Crisis: Building Awareness at Chatham Community Library
This session will focus on the development of the first Community Awareness Event at the Chatham Community Library, in Chatham County. This session will report on the first of such events; one that focused on the impacts of the opioid crisis in Chatham Co. The program was held in February 2019 and was then condensed for our smaller branches and communities in Goldston and Siler City. This event took months of planning by a group of key stakeholders; law enforcement, medical experts, recovery experts, and the public health department. The Library served as organizer, project management and host. This event is an excellent example of how the Library collaborated with other agencies and citizens to promote awareness while also serving as community space and information disseminator.
Community Awareness Events are a series of facilitated and respectful dialogues on serious and difficult topics. They are designed to educate and inform the community and to promote understanding.

Speakers
avatar for Rita Van Duinen

Rita Van Duinen

Branch Manager, Chatham Community Library


Friday October 18, 2019 9:30am - 10:20am EDT
Salem 3C

9:30am EDT

You Want Me to Write What?! Teaching Creative Writing to Patrons like a Boss
Librarians have all of the tools to be amazing creative writing teachers: a wealth of literary knowledge and opinions, a love for good language, and the want to help others succeed in their goals. What are they missing? The knowledge of how to write prompts, what genres work best with which demographics, and a healthy dose of encouragement and confidence! This fun, hands-on presentation will give every attendee the lessons and ideas for teaching creative writing classes at their own libraries with an emphasis on teaching memoir writing, narrative poetry, and genre fiction.

Speakers
avatar for Joel Ferdon

Joel Ferdon

Director of Library Services, Stanly Community College
Joel Ferdon is the Director of Library Services at Stanly Community College. Along with having his Master’s in Library Science, Joel also has an MA in English Literature and an MFA in Creative Writing, both from McNeese State University in Lake Charles, Louisiana where he taught... Read More →

Sponsors & Sections


Friday October 18, 2019 9:30am - 10:20am EDT
Winston 1C

9:30am EDT

Libraries: Spaces to Read Eat Grow
South Carolina Read Eat Grow is a State Library initiative that encourages food literacy and learning. In 2018 the South Carolina State Library began a statewide food literacy initiative called SC Read Eat Grow. This project was inspired by the Culinary Literacy Center of the Free Library of Philadelphia and their work with food programs of all types. As a state we struggle with high rates of heart disease and obesity, while at the same time we have a large number of children experiencing food insecurity. Although a small number of our public libraries provide programs around a community garden or minimal cooking such as microwaves and blenders, none of the public libraries in South Carolina are currently offering any programs that connected families over food, or addressed food justice, food inequity, or introduces new cultures through the common ground of cooking together. This session will cover the details of how the South Carolina State Library's Read Eat Grow initiative is encouraging culinary literacy and programming throughout the state and making libraries spaces to read, eat, and grow.

Moderators
RE

Ryan Easterbrooks

Statewide Program Coordinator, South Carolina State Library

Speakers
avatar for Rebecca Antill

Rebecca Antill

Youth Services Consultant, South Carolina State Library
Rebecca Antill1500 Senate StreetColumbia, SC 29201803-734-8284Booth Rep.: Rebecca AntillSusan Knoche